How to set up email on Blackberry

User Name :
Your user name is your full email address
Incoming Server : mail.
Ports : IMAP 993 / POP 995
Outgoing Server : smtp.
Port : SMTP 465
Encryption: SSL/TLS

Blackberry phones vary in the way that email is setup on it. This article will cover the basics of email setup on Blackberry phones using the Blackberry Curve 8520 as an example. Even though your phone might be slightly different, the same basic principles should apply.

Enter your email address in the box above for your personalised mail settings.

1. Press the Blackberry button on your phone.

2. Find and select the Setup icon.

3. Select Email Settings or Email Accounts

4. Some models have an additional step asking you which type of account to setup. Select Internet Mail Account if your phone displays this screen.

5. Select Add or Set up another email account and then scroll down and select Other

6. Type in your email address and email password (forgotten passwords can be reset in konsoleH)

7. Ensure that you have the following settings:

User name is the full email address

Incoming server settings:

  • IMAP
  • mail.(your domain) e.g.
  • Port 993
  • Use SSL

Outgoing server settings:

  • smtp.(your domain) e.g.
  • Port 465
  • Use SSL

8. Click Next or Continue to finish your email setup.

You can now find an icon for this email account on your Blackberry.

Email still not working? Read our Troubleshooting Guide

Do you need further assistance? Contact us