CHS offers a tailor-made managed hosting service that meets the needs of customers who have specific requirements beyond the scope of our product range.
The advantages of being a CHS customer
CHS offers various added services, including but not limited to, a dedicated Account Manager and technical team on hand 24/7 to fulfill your requirements.
Why is the CHS service offering so expensive when compared to your other hosting services?
CHS is our premium product offering that offers customers added advantages that include access to a dedicated Account Manager and technical team.
As a CHS customer, can I have administrative (root) access to my server?
No. A CHS customer is not given super user access to the server. Did you find this article helpful? YesNo
What hardware platform does CHS make use of?
The CHS team will make use of our own Self-Managed server platform. Our intention is to meet our customer‘s requirements.
Is the CHS platform suitable for the Reseller hosting market?
The products best suited to your needs as a Reseller are the Volume Plan or a Managed Server. CHS is not the most suitable product for this purpose.
What is load-balancing?
Load balancing is dividing the amount of work that a server has to do between two or more servers, this is also known as Server Clustering.
What is high availability?
High availability is the general term used for designing a system that does not include a single point of failure.
Can CHS assist me with an issue if I am already an xneelo Self-Managed customer?
If this is a once-off requirement, the CHS team will willingly assist our Self-Managed server customers with a problem they may be experiencing. However, this will…
What Operating System does CHS make use of?
Debian Linux is the Operating System that is currently offered on our CHS platform.
The uptime CHS is able to guarantee
Our Custom Hosting Solutions team guarantee an uptime of 99.9% as our High Availability infrastructure eliminates any single point of failure.