{"id":10551,"date":"2016-01-21T12:43:29","date_gmt":"2016-01-21T10:43:29","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=10551"},"modified":"2026-01-30T15:05:14","modified_gmt":"2026-01-30T13:05:14","slug":"custom-error-pages","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/custom-error-pages\/","title":{"rendered":"Custom Error Pages"},"content":{"rendered":"<p>The <b>Custom Error Pages<\/b> function allows you to personalise error pages rather than using the server\u2019s default error pages. The benefit of this function is that it will make your website appear more professional and helpful to browsers.<\/p>\n<p>The most common error message is: 404\u00a0\u2013 \u201cPage not found\u201d. Should you wish to customise this error page you can create your own error page and name it <strong><em>pagenotfound.html<\/em><\/strong> containing your own error message eg. \u201c<em>The page that you have requested no longer exists or may have moved- please contact webmaster@example.co.za<\/em>\u201d.<\/p>\n<p>There are several other error pages that you may wish to customise:<\/p>\n<ul>\n<li>401 \u2013\u00a0Authorization required<\/li>\n<li>403 \u2013\u00a0Forbidden directory<\/li>\n<li>404 \u2013\u00a0Page not found<\/li>\n<li>500 \u2013\u00a0Internal Server Error<\/li>\n<\/ul>\n<h2>How to specify a custom error page via konsoleH:<\/h2>\n<div id=\"action_points\">\n<ol>\n<li><strong>Browse<\/strong> to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and log in\u00a0at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener noreferrer\">(Admin or Domain level)<\/a><\/li>\n<li>If Admin level: Select or search for a domain name in the \u2018<strong>Hosting Service<\/strong>\u2019 tab<\/li>\n<li>Select <strong>Manage Services<\/strong>\u00a0from the left-hand menu<\/li>\n<li>Select <strong>Webserver Config<\/strong><\/li>\n<li>Click <strong>Custom Error Pages<\/strong>\u2019<\/li>\n<li>Specify the file which should replace the server standard file for each specific error code<\/li>\n<li>Click <strong>Save Changes<\/strong><\/li>\n<\/ol>\n<\/div>\n<p><em>You may also be interested in:<\/em><\/p>\n<p><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Services available via your konsoleH Control Panel<\/a><\/p>\n","protected":false,"plain":"The <b>Custom Error Pages<\/b> function allows you to personalise error pages rather than using the server\u2019s default error pages. The benefit of this function is that it will make your website appear more professional and helpful to browsers.\r\n\r\nThe most common error message is: 404\u00a0\u2013 \u201cPage not found\u201d. Should you wish to customise this error page you can create your own error page and name it <strong><em>pagenotfound.html<\/em><\/strong> containing your own error message eg. \u201c<em>The page that you have requested no longer exists or may have moved- please contact webmaster@example.co.za<\/em>\u201d.\r\n\r\nThere are several other error pages that you may wish to customise:\r\n<ul>\r\n \t<li>401 \u2013\u00a0Authorization required<\/li>\r\n \t<li>403 \u2013\u00a0Forbidden directory<\/li>\r\n \t<li>404 \u2013\u00a0Page not found<\/li>\r\n \t<li>500 \u2013\u00a0Internal Server Error<\/li>\r\n<\/ul>\r\n<h2>How to specify a custom error page via konsoleH:<\/h2>\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li><strong>Browse<\/strong> to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and log in\u00a0at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener noreferrer\">(Admin or Domain level)<\/a><\/li>\r\n \t<li>If Admin level: Select or search for a domain name in the \u2018<strong>Hosting Service<\/strong>\u2019 tab<\/li>\r\n \t<li>Select <strong>Manage Services<\/strong>\u00a0from the left-hand menu<\/li>\r\n \t<li>Select <strong>Webserver Config<\/strong><\/li>\r\n \t<li>Click <strong>Custom Error Pages<\/strong>\u2019<\/li>\r\n \t<li>Specify the file which should replace the server standard file for each specific error code<\/li>\r\n \t<li>Click <strong>Save Changes<\/strong><\/li>\r\n<\/ol>\r\n<\/div>\r\n<em>You may also be interested in:<\/em>\r\n\r\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">Services available via your konsoleH Control Panel<\/a>"},"excerpt":{"rendered":"<p>The Custom Error Pages function allows you to personalise error pages rather than using the server\u2019s default error pages. The benefit of this function is&#8230;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[168,166],"tags":[],"topics":[10403],"class_list":["post-10551","post","type-post","status-publish","format-standard","hentry","category-managing-website","category-website","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":168,"name":"Managing your Website","slug":"managing-website","term_group":0,"term_taxonomy_id":168,"taxonomy":"category","description":"Managing your Website","parent":166,"count":52,"filter":"raw","term_order":"83","cat_ID":168,"category_count":52,"category_description":"Managing your Website","cat_name":"Managing your Website","category_nicename":"managing-website","category_parent":166},{"term_id":166,"name":"Website","slug":"website","term_group":0,"term_taxonomy_id":166,"taxonomy":"category","description":"About your Website(s)","parent":0,"count":169,"filter":"raw","term_order":"120","cat_ID":166,"category_count":169,"category_description":"About your Website(s)","cat_name":"Website","category_nicename":"website","category_parent":0}],"tag_title":false},"featured_image_src":null,"author_info":{"display_name":"support","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/support\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9ac2347bed4a2a225e4de39bbfc0a998c17d8524895677ad53dd1db11aaa79f4?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/10551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=10551"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/10551\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=10551"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=10551"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=10551"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=10551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}