{"id":14245,"date":"2016-05-12T13:06:46","date_gmt":"2016-05-12T11:06:46","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=14245"},"modified":"2025-12-30T10:22:24","modified_gmt":"2025-12-30T08:22:24","slug":"email-faqs","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/email-faqs\/","title":{"rendered":"Email FAQs"},"content":{"rendered":"<p>Frequently Asked Questions about Email\u00a0\u2013 click on the links to have your questions answered.<\/p>\n<h2>View mail<\/h2>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/view-your-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">How can I view my email?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/access-webmail\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I access WebMail?<\/a><\/li>\n<\/ul>\n<h2>Set up email<\/h2>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/create-new-email-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I create a new email address?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/email-step-by-step-setup\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I set up my email?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/email-domain-transfer\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I set up my email before my domain has transferred?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/ssl\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I enable <span style=\"font-weight: 400;\">SSL\/TLS<\/span> mail encryption?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">Should I use POP or IMAP?<\/a><\/li>\n<\/ul>\n<h2>Troubleshooting<\/h2>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/email-step-by-step-setup\/\" target=\"_blank\" rel=\"noopener noreferrer\">How can I troubleshoot my email setup?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/common-mail-problems\/\" target=\"_blank\" rel=\"noopener noreferrer\">Common mail problems<\/a><\/li>\n<\/ul>\n<h2>Manage email<\/h2>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-does-spam-filtering-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">How can I manage spam filtering?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/find-spambucket\/\" target=\"_blank\" rel=\"noopener noreferrer\">Where can I find mails caught in the spam filter?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/catchall-mailbox\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is a &#8220;catch-all&#8221; mailbox?<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/about-the-webmaster-mailbox\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is the Webmaster mailbox?<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false,"plain":"Frequently Asked Questions about Email\u00a0\u2013 click on the links to have your questions answered.\r\n<h2>View mail<\/h2>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/view-your-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">How can I view my email?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/access-webmail\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I access WebMail?<\/a><\/li>\r\n<\/ul>\r\n<h2>Set up email<\/h2>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/create-new-email-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I create a new email address?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/email-step-by-step-setup\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I set up my email?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/email-domain-transfer\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I set up my email before my domain has transferred?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/ssl\/\" target=\"_blank\" rel=\"noopener noreferrer\">How do I enable <span >SSL\/TLS<\/span> mail encryption?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">Should I use POP or IMAP?<\/a><\/li>\r\n<\/ul>\r\n<h2>Troubleshooting<\/h2>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/email-step-by-step-setup\/\" target=\"_blank\" rel=\"noopener noreferrer\">How can I troubleshoot my email setup?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/common-mail-problems\/\" target=\"_blank\" rel=\"noopener noreferrer\">Common mail problems<\/a><\/li>\r\n<\/ul>\r\n<h2>Manage email<\/h2>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-does-spam-filtering-work\/\" target=\"_blank\" rel=\"noopener noreferrer\">How can I manage spam filtering?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/find-spambucket\/\" target=\"_blank\" rel=\"noopener noreferrer\">Where can I find mails caught in the spam filter?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/catchall-mailbox\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is a \"catch-all\" mailbox?<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/about-the-webmaster-mailbox\/\" target=\"_blank\" rel=\"noopener noreferrer\">What is the Webmaster mailbox?<\/a><\/li>\r\n<\/ul>\r\n&nbsp;"},"excerpt":{"rendered":"<p>Email FAQs: Frequently asked questions and answers about email setup and troubleshooting. Click on a link to see your specific question answered.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119,125],"tags":[],"topics":[],"class_list":["post-14245","post","type-post","status-publish","format-standard","hentry","category-email","category-faq"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0},{"term_id":125,"name":"FAQ","slug":"faq","term_group":0,"term_taxonomy_id":125,"taxonomy":"category","description":"Frequently asked questions and answers","parent":119,"count":8,"filter":"raw","term_order":"72","cat_ID":125,"category_count":8,"category_description":"Frequently asked questions and answers","cat_name":"FAQ","category_nicename":"faq","category_parent":119}],"tag_title":false},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/14245","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=14245"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/14245\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=14245"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=14245"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=14245"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=14245"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}