{"id":1591,"date":"2009-08-17T20:30:00","date_gmt":"2009-08-17T18:30:00","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=1591"},"modified":"2026-06-02T11:31:40","modified_gmt":"2026-06-02T09:31:40","slug":"konsoleh-services","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/","title":{"rendered":"Services available via the konsoleH control panel"},"content":{"rendered":"<p>Your konsoleH control panel allows you to self\u2013manage many aspects of your hosting and email account(s).<\/p>\n<ol>\n<li><strong>Browse<\/strong> to <a href=\"https:\/\/secure.konsoleh.co.za\/\">konsoleH<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\"><strong>Log in<\/strong><\/a> at Admin or Domain level according to your authorised access<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15443\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png\" alt=\"kh-login-wide\" width=\"2082\" height=\"689\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png 2082w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-300x99.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-1024x339.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-768x254.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-1536x508.png 1536w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-2048x678.png 2048w\" sizes=\"auto, (max-width: 2082px) 100vw, 2082px\" \/><\/p>\n<p><em>Note<\/em>:\u00a0the main features are dependent on respective service types. <strong>Domain level login<\/strong> allows access to the Hosting Services only, so the 2 tabs will not be visible. For full access, <strong>Admin level login<\/strong> is required.<\/p>\n<h2><b>1. Hosting Services<\/b><\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-14919\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab.png\" alt=\"kh-hosting-services-tab\" width=\"2044\" height=\"556\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab.png 2044w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab-300x82.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab-1024x279.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab-768x209.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab-1536x418.png 1536w\" sizes=\"auto, (max-width: 2044px) 100vw, 2044px\" \/><\/p>\n<h3>Domain Details:<\/h3>\n<p>View your web hosting package&#8217;s\u00a0<strong>vital statistics<\/strong> with an option to forward\u00a0these details to an email address of your choice.<\/p>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/web-hosting\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hosting package<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/managing-website\/mysql\/how-do-i-create-and-manage-a-mysql-database-2\/\">Database quota<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/manage-disk-usage\/\">Disk Usage<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/create-mail\/\">Email account quota<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/multiple-domain\/\">Multiple Domain quota<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/how-many-ftp-accounts-can-i-have\/\">FTP user quota<\/a><\/li>\n<\/ul>\n<h3>Manage Services:<\/h3>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/placing-your-first-order\/\" target=\"_blank\" rel=\"noopener noreferrer\">Add new hosting packages<\/a> or additional hosting features, parked domains and more<\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/how-do-i-manage-my-dns-records\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manipulate domain records<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/how-do-i-change-my-ftp-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage and access FTP<\/a> details and FTP user accounts<\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/file-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">File Manager<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/restore-backup\/\" target=\"_blank\" rel=\"noopener noreferrer\">Restore Backup<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/managing-website\/mysql\/how-do-i-create-and-manage-a-mysql-database-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage MySQL<\/a><\/li>\n<li>Customise your webserver configuration (<a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/protect-directory-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Protect Directory<\/a>, <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/the-index-manager-tool-and-how-it-works\/\" target=\"_blank\" rel=\"noopener noreferrer\">Index Manager<\/a>, <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/setup-redirects\/\" target=\"_blank\" rel=\"noopener noreferrer\">Redirects<\/a>, <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/custom-error-pages\/\" target=\"_blank\" rel=\"noopener noreferrer\">Custom Error Pages<\/a> &amp; <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/ip-blocker-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP Blocker<\/a>)<\/li>\n<li>Setup and manage <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/cronjob-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cronjobs<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/domain-transfer-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">Domain Transfer Manager<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/cancel-hosting-delete-domain\/\">Cancel<\/a> package<\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/what-directives-can-be-changed-with-the-php-config-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Configure PHP directives<\/a><\/li>\n<\/ul>\n<h3>Statistics and Reports:<\/h3>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/manage-disk-usage\/\" target=\"_blank\" rel=\"noopener noreferrer\">Disk Usage<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/keep-track-of-websites-traffic-usage\/\" target=\"_blank\" rel=\"noopener noreferrer\">Traffic usage<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/where-can-i-view-my-error-logs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Error logs<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/awstats\/\" target=\"_blank\" rel=\"noopener noreferrer\">Statistics<\/a><\/li>\n<\/ul>\n<h3>Software:<\/h3>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/create-a-sitebuilder-website\/\" target=\"_blank\" rel=\"noopener noreferrer\">SiteBuilder<\/a>: manage content and packages<\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/how-to-install-wordpress\/\" target=\"_blank\" rel=\"noopener noreferrer\">Install WordPress<\/a><\/li>\n<\/ul>\n<h3>Mail:<\/h3>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/create-mail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage Accounts<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/how-does-the-spam-filtering-system-work-and-how-can-i-manage-it\/\">Spam Filter<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/whitelist-blacklist-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">Black \/ Whitelist<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/access-webmail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Webmail<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/enable-or-disable-mail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Enable \/ Disable local Mail delivery<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/can-i-order-additional-mailboxes-to-my-current-web-hosting-package\/\" target=\"_blank\" rel=\"noopener noreferrer\">Order additional Mailbox<\/a><\/li>\n<li>Mail Logs (Removed in December 2025 &#8211; only available via the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-do-i-view-my-mail-logs\/\" target=\"_blank\" rel=\"noopener\">xneelo Control Panel<\/a>)<\/li>\n<\/ul>\n<h2><b>2. Account Admin<\/b><\/h2>\n<p><strong>These services provide easy access to all your billing, traffic and account details<\/strong> and are available at Admin level to the <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/access-rights\/\" target=\"_blank\" rel=\"noopener noreferrer\">Account Owner or Authoritative Contacts<\/a>\u00a0for the account.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-14915\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab.png\" alt=\"kh-account-admin-tab\" width=\"2044\" height=\"932\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab.png 2044w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab-300x137.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab-1024x467.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab-768x350.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab-1536x700.png 1536w\" sizes=\"auto, (max-width: 2044px) 100vw, 2044px\" \/><\/p>\n<h3>Account Details:<\/h3>\n<p>View and update contact and billing information<\/p>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/update-authorised-contacts\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage authorised contacts<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/how-do-i-change-my-banking-details\/\" target=\"_blank\" rel=\"noopener noreferrer\">Change banking details<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/change-payment\/\" target=\"_blank\" rel=\"noopener noreferrer\">Edit payment options<\/a><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/how-do-i-change-my-management-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">Change your Management Password<\/a><\/li>\n<\/ul>\n<h3>xneelo Services:<\/h3>\n<p><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/subscriptions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage your Subscriptions<\/a>: Newsletter<\/p>\n<h3>Maintenance:<\/h3>\n<p>Make use of the <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/disk-cleanup-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Disk Cleanup tool<\/a> to clear unwanted files and emails and schedule maintenance tasks.<\/p>\n<h3>Billing:<\/h3>\n<ul>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/invoice-overview\/\" target=\"_blank\" rel=\"noopener noreferrer\">Access and view statements<\/a>\u00a0relevant to your hosting package with details on outstanding balances and payment due date.<\/li>\n<li>View a <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-check-the-cost-benefit-of-the-volume-plan-in-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cost Comparison for the Volume Plan.<\/a><\/li>\n<\/ul>\n<h3>Traffic (Managed &amp; Self-Managed\u00a0servers):<\/h3>\n<p>If you have a Managed or Self-Managed\u00a0server account, you are able to view traffic reports\u00a0and <a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/how-do-i-set-my-servers-traffic-burst-notifications\/\" target=\"_blank\" rel=\"noopener noreferrer\">traffic notifications<\/a> for a particular IP address or traffic group.<\/p>\n<p>Use the <strong>[Help]<\/strong> link to assist and guide you through the process.<\/p>\n","protected":false,"plain":"Your konsoleH control panel allows you to self\u2013manage many aspects of your hosting and email account(s).\r\n<ol>\r\n \t<li><strong>Browse<\/strong> to <a href=\"https:\/\/secure.konsoleh.co.za\/\">konsoleH<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\"><strong>Log in<\/strong><\/a> at Admin or Domain level according to your authorised access<\/li>\r\n<\/ol>\r\n<img class=\"alignnone size-full wp-image-15443\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png\" alt=\"kh-login-wide\" width=\"2082\" height=\"689\" \/>\r\n\r\n<em>Note<\/em>:\u00a0the main features are dependent on respective service types. <strong>Domain level login<\/strong> allows access to the Hosting Services only, so the 2 tabs will not be visible. For full access, <strong>Admin level login<\/strong> is required.\r\n<h2><b>1. Hosting Services<\/b><\/h2>\r\n<img class=\"alignleft size-full wp-image-14919\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-hosting-services-tab.png\" alt=\"kh-hosting-services-tab\" width=\"2044\" height=\"556\" \/>\r\n<h3>Domain Details:<\/h3>\r\nView your web hosting package's\u00a0<strong>vital statistics<\/strong> with an option to forward\u00a0these details to an email address of your choice.\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/web-hosting\/\" target=\"_blank\" rel=\"noopener noreferrer\">Hosting package<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/managing-website\/mysql\/how-do-i-create-and-manage-a-mysql-database-2\/\">Database quota<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/manage-disk-usage\/\">Disk Usage<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/create-mail\/\">Email account quota<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/multiple-domain\/\">Multiple Domain quota<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/how-many-ftp-accounts-can-i-have\/\">FTP user quota<\/a><\/li>\r\n<\/ul>\r\n<h3>Manage Services:<\/h3>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/placing-your-first-order\/\" target=\"_blank\" rel=\"noopener noreferrer\">Add new hosting packages<\/a> or additional hosting features, parked domains and more<\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/how-do-i-manage-my-dns-records\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manipulate domain records<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/how-do-i-change-my-ftp-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage and access FTP<\/a> details and FTP user accounts<\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/file-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">File Manager<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/restore-backup\/\" target=\"_blank\" rel=\"noopener noreferrer\">Restore Backup<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/managing-website\/mysql\/how-do-i-create-and-manage-a-mysql-database-2\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage MySQL<\/a><\/li>\r\n \t<li>Customise your webserver configuration (<a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/protect-directory-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Protect Directory<\/a>, <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/the-index-manager-tool-and-how-it-works\/\" target=\"_blank\" rel=\"noopener noreferrer\">Index Manager<\/a>, <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/setup-redirects\/\" target=\"_blank\" rel=\"noopener noreferrer\">Redirects<\/a>, <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/custom-error-pages\/\" target=\"_blank\" rel=\"noopener noreferrer\">Custom Error Pages<\/a> &amp; <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/ip-blocker-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP Blocker<\/a>)<\/li>\r\n \t<li>Setup and manage <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/cronjob-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cronjobs<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/domain-transfer-manager\/\" target=\"_blank\" rel=\"noopener noreferrer\">Domain Transfer Manager<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/cancel-hosting-delete-domain\/\">Cancel<\/a> package<\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/what-directives-can-be-changed-with-the-php-config-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Configure PHP directives<\/a><\/li>\r\n<\/ul>\r\n<h3>Statistics and Reports:<\/h3>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/manage-disk-usage\/\" target=\"_blank\" rel=\"noopener noreferrer\">Disk Usage<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/keep-track-of-websites-traffic-usage\/\" target=\"_blank\" rel=\"noopener noreferrer\">Traffic usage<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/where-can-i-view-my-error-logs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Error logs<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/awstats\/\" target=\"_blank\" rel=\"noopener noreferrer\">Statistics<\/a><\/li>\r\n<\/ul>\r\n<h3>Software:<\/h3>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/create-a-sitebuilder-website\/\" target=\"_blank\" rel=\"noopener noreferrer\">SiteBuilder<\/a>: manage content and packages<\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/how-to-install-wordpress\/\" target=\"_blank\" rel=\"noopener noreferrer\">Install WordPress<\/a><\/li>\r\n<\/ul>\r\n<h3>Mail:<\/h3>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/create-mail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage Accounts<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/how-does-the-spam-filtering-system-work-and-how-can-i-manage-it\/\">Spam Filter<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/whitelist-blacklist-email\/\" target=\"_blank\" rel=\"noopener noreferrer\">Black \/ Whitelist<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/access-webmail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Webmail<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/enable-or-disable-mail\/\" target=\"_blank\" rel=\"noopener noreferrer\">Enable \/ Disable local Mail delivery<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/can-i-order-additional-mailboxes-to-my-current-web-hosting-package\/\" target=\"_blank\" rel=\"noopener noreferrer\">Order additional Mailbox<\/a><\/li>\r\n \t<li>Mail Logs (Removed in December 2025 - only available via the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-do-i-view-my-mail-logs\/\" target=\"_blank\" rel=\"noopener\">xneelo Control Panel<\/a>)<\/li>\r\n<\/ul>\r\n<h2><b>2. Account Admin<\/b><\/h2>\r\n<strong>These services provide easy access to all your billing, traffic and account details<\/strong> and are available at Admin level to the <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/access-rights\/\" target=\"_blank\" rel=\"noopener noreferrer\">Account Owner or Authoritative Contacts<\/a>\u00a0for the account.\r\n\r\n<img class=\"alignleft size-full wp-image-14915\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-account-admin-tab.png\" alt=\"kh-account-admin-tab\" width=\"2044\" height=\"932\" \/>\r\n<h3>Account Details:<\/h3>\r\nView and update contact and billing information\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/update-authorised-contacts\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage authorised contacts<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/how-do-i-change-my-banking-details\/\" target=\"_blank\" rel=\"noopener noreferrer\">Change banking details<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/change-payment\/\" target=\"_blank\" rel=\"noopener noreferrer\">Edit payment options<\/a><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/how-do-i-change-my-management-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">Change your Management Password<\/a><\/li>\r\n<\/ul>\r\n<h3>xneelo Services:<\/h3>\r\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/subscriptions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Manage your Subscriptions<\/a>: Newsletter\r\n<h3>Maintenance:<\/h3>\r\nMake use of the <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/disk-cleanup-tool\/\" target=\"_blank\" rel=\"noopener noreferrer\">Disk Cleanup tool<\/a> to clear unwanted files and emails and schedule maintenance tasks.\r\n<h3>Billing:<\/h3>\r\n<ul>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/invoice-overview\/\" target=\"_blank\" rel=\"noopener noreferrer\">Access and view statements<\/a>\u00a0relevant to your hosting package with details on outstanding balances and payment due date.<\/li>\r\n \t<li>View a <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-check-the-cost-benefit-of-the-volume-plan-in-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cost Comparison for the Volume Plan.<\/a><\/li>\r\n<\/ul>\r\n<h3>Traffic (Managed &amp; Self-Managed\u00a0servers):<\/h3>\r\nIf you have a Managed or Self-Managed\u00a0server account, you are able to view traffic reports\u00a0and <a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/how-do-i-set-my-servers-traffic-burst-notifications\/\" target=\"_blank\" rel=\"noopener noreferrer\">traffic notifications<\/a> for a particular IP address or traffic group.\r\n\r\nUse the <strong>[Help]<\/strong> link to assist and guide you through the process."},"excerpt":{"rendered":"<p>Your konsoleH control panel allows you to self\u2013manage many aspects of your hosting and email package. View available options under the Hosting and Account services.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189,190],"tags":[623,625,263],"topics":[10403],"class_list":["post-1591","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","category-getting-started-accounts-and-payments","tag-services","tag-control-panel","tag-konsoleh","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts and Payments","slug":"accounts-and-payments","term_group":0,"term_taxonomy_id":189,"taxonomy":"category","description":"Everything your need know about your web hosting account and hosting costs\/payments","parent":0,"count":67,"filter":"raw","term_order":"51","cat_ID":189,"category_count":67,"category_description":"Everything your need know about your web hosting account and hosting costs\/payments","cat_name":"Accounts and Payments","category_nicename":"accounts-and-payments","category_parent":0},{"term_id":190,"name":"Getting Started with Accounts and payments","slug":"getting-started-accounts-and-payments","term_group":0,"term_taxonomy_id":190,"taxonomy":"category","description":"Getting started with your account profile and xneelo billing procedures","parent":189,"count":12,"filter":"raw","term_order":"75","cat_ID":190,"category_count":12,"category_description":"Getting started with your account profile and xneelo billing procedures","cat_name":"Getting Started with Accounts and payments","category_nicename":"getting-started-accounts-and-payments","category_parent":189}],"tag_title":[{"term_id":623,"name":"services","slug":"services","term_group":0,"term_taxonomy_id":623,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2754"},{"term_id":625,"name":"control panel","slug":"control-panel","term_group":0,"term_taxonomy_id":625,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"2777"},{"term_id":263,"name":"konsoleh","slug":"konsoleh","term_group":0,"term_taxonomy_id":263,"taxonomy":"post_tag","description":"","parent":0,"count":15,"filter":"raw","term_order":"2999"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/1591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=1591"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/1591\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=1591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=1591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=1591"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=1591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}