{"id":1637,"date":"2009-08-17T17:56:13","date_gmt":"2009-08-17T15:56:13","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=1637"},"modified":"2026-01-30T10:09:37","modified_gmt":"2026-01-30T08:09:37","slug":"file-manager","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/file-manager\/","title":{"rendered":"How to access the File Manager via konsoleH"},"content":{"rendered":"<p>The konsoleH <b>File Manager<\/b> is an easy-to-use web-based tool that allows you to manage the structure of your website content, upload files or edit them<strong> directly on the server<\/strong>.<\/p>\n<p>The File and Folder Task menu offers the ability to create, upload, delete, copy or zip files and folders as well as change permissions, ownerships and groups which dictate access rights to the listed files.<\/p>\n<h2>How to access the File Manager in konsoleH:<\/h2>\n<div id=\"action_points\">\n<ol>\n<li><strong>Browse<\/strong> to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong>\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener noreferrer\">(Admin or Domain level)<\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15443\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png\" alt=\"\" width=\"2082\" height=\"689\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png 2082w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-300x99.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-1024x339.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-768x254.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-1536x508.png 1536w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-2048x678.png 2048w\" sizes=\"auto, (max-width: 2082px) 100vw, 2082px\" \/><\/li>\n<li>If Admin level: Select or search for a domain name in the <b>Hosting Service<\/b><strong>s<\/strong> tab<\/li>\n<li>Click <b>Manage Services<\/b>\u00a0from the left-hand menu<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15127\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services.png\" alt=\"\" width=\"2020\" height=\"1128\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services.png 2020w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services-300x168.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services-1024x572.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services-768x429.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services-1536x858.png 1536w\" sizes=\"auto, (max-width: 2020px) 100vw, 2020px\" \/><\/li>\n<li>Select <strong>Services<\/strong> &gt;\u00a0<b>File Manage<\/b><strong>r<\/strong>. The files within the public_html folder are immediately visible \u2013 these are website files. To view other folders (such as mail or logs) select <strong>Go to Home Folder<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18029\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2.png\" alt=\"\" width=\"2558\" height=\"740\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2.png 2558w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2-300x87.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2-1024x296.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2-768x222.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2-1536x444.png 1536w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2-2048x592.png 2048w\" sizes=\"auto, (max-width: 2558px) 100vw, 2558px\" \/><\/strong><\/li>\n<li>To open <strong>files,<\/strong>\u00a0double click on the file name and more menu options appear on the right.\u00a0Select a <strong>File or Folder task<\/strong> to perform e.g. <strong>Delete File<\/strong> to delete a backup file or <strong>Download File<\/strong> to download a file<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-25987\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager.png\" alt=\"\" width=\"1028\" height=\"486\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager.png 2446w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager-300x142.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager-1024x484.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager-768x363.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager-1536x726.png 1536w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager-2048x968.png 2048w\" sizes=\"auto, (max-width: 1028px) 100vw, 1028px\" \/><\/li>\n<li>To open\u00a0<strong>folders<\/strong> (such as\u00a0<strong>users\u00a0<\/strong>\u2013 the mail folder), either double click, or click on the folder and then select <strong>Open Folder<\/strong>. Repeat for further subfolders, and then perform the required File or Folder Task<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-25989\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers.png\" alt=\"\" width=\"2068\" height=\"502\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers.png 2068w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers-300x73.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers-1024x249.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers-768x186.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers-1536x373.png 1536w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers-2048x497.png 2048w\" sizes=\"auto, (max-width: 2068px) 100vw, 2068px\" \/><\/li>\n<\/ol>\n<p><strong> Note:<\/strong> To use the File Manager to download a <strong>backup of your mail<\/strong>, see <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/backup-download-emails-server\/\" target=\"_blank\" rel=\"noopener\">How to backup mail or download mail from the server<\/a>.<\/p>\n<\/div>\n","protected":false,"plain":"The konsoleH <b>File Manager<\/b> is an easy-to-use web-based tool that allows you to manage the structure of your website content, upload files or edit them<strong> directly on the server<\/strong>.\r\n\r\nThe File and Folder Task menu offers the ability to create, upload, delete, copy or zip files and folders as well as change permissions, ownerships and groups which dictate access rights to the listed files.\r\n<h2>How to access the File Manager in konsoleH:<\/h2>\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li><strong>Browse<\/strong> to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong>\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener noreferrer\">(Admin or Domain level)<\/a><img class=\"alignnone size-full wp-image-15443\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png\" alt=\"\" width=\"2082\" height=\"689\" \/><\/li>\r\n \t<li>If Admin level: Select or search for a domain name in the <b>Hosting Service<\/b><strong>s<\/strong> tab<\/li>\r\n \t<li>Click <b>Manage Services<\/b>\u00a0from the left-hand menu<img class=\"alignnone size-full wp-image-15127\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2014\/08\/kh-manage-services.png\" alt=\"\" width=\"2020\" height=\"1128\" \/><\/li>\r\n \t<li>Select <strong>Services<\/strong> &gt;\u00a0<b>File Manage<\/b><strong>r<\/strong>. The files within the public_html folder are immediately visible \u2013 these are website files. To view other folders (such as mail or logs) select <strong>Go to Home Folder<img class=\"alignnone size-full wp-image-18029\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-file-manager2.png\" alt=\"\" width=\"2558\" height=\"740\" \/><\/strong><\/li>\r\n \t<li>To open <strong>files,<\/strong>\u00a0double click on the file name and more menu options appear on the right.\u00a0Select a <strong>File or Folder task<\/strong> to perform e.g. <strong>Delete File<\/strong> to delete a backup file or <strong>Download File<\/strong> to download a file<img class=\"alignnone wp-image-25987\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanager.png\" alt=\"\" width=\"1028\" height=\"486\" \/><\/li>\r\n \t<li>To open\u00a0<strong>folders<\/strong> (such as\u00a0<strong>users\u00a0<\/strong>\u2013 the mail folder), either double click, or click on the folder and then select <strong>Open Folder<\/strong>. Repeat for further subfolders, and then perform the required File or Folder Task<img class=\"alignnone size-full wp-image-25989\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/filemanagerusers.png\" alt=\"\" width=\"2068\" height=\"502\" \/><\/li>\r\n<\/ol>\r\n<strong> Note:<\/strong> To use the File Manager to download a <strong>backup of your mail<\/strong>, see <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/backup-download-emails-server\/\" target=\"_blank\" rel=\"noopener\">How to backup mail or download mail from the server<\/a>.\r\n\r\n<\/div>"},"excerpt":{"rendered":"<p>Use the File Manager in konsoleH to manage the structure of your website content, upload files or edit them directly on the server.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[178,168,166],"tags":[17492,943,945,795,263],"topics":[10403],"class_list":["post-1637","post","type-post","status-publish","format-standard","hentry","category-ftp","category-managing-website","category-website","tag-how-to-access-the-file-manager","tag-permissions","tag-ownerships","tag-file-manager","tag-konsoleh","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":178,"name":"FTP","slug":"ftp","term_group":0,"term_taxonomy_id":178,"taxonomy":"category","description":"Using 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