{"id":17383,"date":"2016-11-15T21:04:14","date_gmt":"2016-11-15T19:04:14","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=17383"},"modified":"2026-02-03T09:02:24","modified_gmt":"2026-02-03T07:02:24","slug":"troubleshooting","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/self-managed-servers\/troubleshooting\/","title":{"rendered":"Self-Managed Server Troubleshooting Guide"},"content":{"rendered":"<p>Our <b>Self-Managed Server<\/b><span style=\"font-weight: 400;\"> provides you with the freedom and flexibility to create a Self-Managed custom server environment. You enjoy full Root\/Administrator access to your server, enabling 24x7x365 control from anywhere. This solution is ideal for those with server management experience.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With the above flexibility comes the requirement for server management experience; troubleshooting remains the responsibility of the customer. In order for us to assist further with any investigation, certain information is required. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">The first question to ask is always&#8230;<\/span><\/p>\n<p><b>Have you already tried to solve the problem by power cycling your server?<\/b><\/p>\n<h3>General issues experienced<\/h3>\n<ul><\/ul>\n<ul><\/ul>\n","protected":false,"plain":"Our <b>Self-Managed Server<\/b><span > provides you with the freedom and flexibility to create a Self-Managed custom server environment. You enjoy full Root\/Administrator access to your server, enabling 24x7x365 control from anywhere. This solution is ideal for those with server management experience.<\/span>\r\n\r\n<span >With the above flexibility comes the requirement for server management experience; troubleshooting remains the responsibility of the customer. In order for us to assist further with any investigation, certain information is required. <\/span>\r\n\r\n<span >The first question to ask is always...<\/span>\r\n\r\n<b>Have you already tried to solve the problem by power cycling your server?<\/b>\r\n<h3>General issues experienced<\/h3>\r\n<ul><\/ul>\r\n<ul><\/ul>"},"excerpt":{"rendered":"<p>A Self-Managed Server allows you to create a custom server environment. This troubleshooting guide will assist you with managing common server issues.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[573],"tags":[23621,23624,21188,21182,21185,21050,16633,10136,271],"topics":[10407,10397],"class_list":["post-17383","post","type-post","status-publish","format-standard","hentry","category-self-managed-servers","tag-unexpected-reboot","tag-general-issues","tag-packet-loss","tag-troubleshoot-self-managed-server","tag-hardware-failure","tag-self-managed-server-troubleshooting-guide","tag-self-managed","tag-supermicro","tag-truserv","topics-self-managed-management","topics-self-managed-getting-started"],"acf":[],"additional_meta":{"category_title":[{"term_id":573,"name":"Self-Managed Servers","slug":"self-managed-servers","term_group":0,"term_taxonomy_id":573,"taxonomy":"category","description":"Articles relating to Self-Managed Dedicated servers - 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