Backup data<\/b> is kept for a maximum of two weeks before being replaced with the latest incremental version.<\/p>\n
Xneelo does not guarantee backups<\/a>, hence it is advisable that you keep a separate backup of your files and databases remotely e.g. on your computer\u2019s hard drive or your preferred Cloud storage service<\/span>.<\/p>\n Daily backups are made of the user\u2019s home directory as well as MySQL databases. The user\u2019s home directory will include site content, web logs and any mail that was on the server at the time that backup was completed. This means that any mail arriving after the backup had completed and downloaded before the next backup took place, will not have been included in the backup.<\/p>\n The Restore Backup tool<\/a> in your control panel allows customers to restore web files and databases from their recent backups.<\/p>\n Please note:<\/b> Email and web logs cannot be restored via the Restore Backup Tool<\/b>, but restores can be requested via email<\/a>.<\/p>\n","protected":false,"plain":"Backup data<\/b> is kept for a maximum of two weeks before being replaced with the latest incremental version.\r\n\r\nXneelo does not guarantee backups<\/a>, hence it is advisable that you keep a separate backup of your files and databases remotely e.g. on your computer\u2019s hard drive or your preferred Cloud storage service<\/span>.\r\n\r\nDaily backups are made of the user\u2019s home directory as well as MySQL databases. The user\u2019s home directory will include site content, web logs and any mail that was on the server at the time that backup was completed. This means that any mail arriving after the backup had completed and downloaded before the next backup took place, will not have been included in the backup.\r\n\r\nThe Restore Backup tool<\/a> in your control panel allows customers to restore web files and databases from their recent backups.\r\n\r\nPlease note:<\/b> Email and web logs cannot be restored via the Restore Backup Tool<\/b>, but restores can be requested via email<\/a>."},"excerpt":{"rendered":" We highlight what is included in daily backups and how long backup data is kept before being replaced. Read on to find out more.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[177,171,166],"tags":[17297,17300],"topics":[10455],"class_list":["post-1803","post","type-post","status-publish","format-standard","hentry","category-backups","category-faq-website","category-website","tag-backups","tag-restore-backup-tool","topics-backups"],"acf":[],"additional_meta":{"category_title":[{"term_id":177,"name":"Backups","slug":"backups","term_group":0,"term_taxonomy_id":177,"taxonomy":"category","description":"The importance of Website Backups","parent":168,"count":8,"filter":"raw","term_order":"54","cat_ID":177,"category_count":8,"category_description":"The importance of Website Backups","cat_name":"Backups","category_nicename":"backups","category_parent":168},{"term_id":171,"name":"FAQ about websites","slug":"faq-website","term_group":0,"term_taxonomy_id":171,"taxonomy":"category","description":"Frequently asked questions and answers about Websites","parent":166,"count":8,"filter":"raw","term_order":"69","cat_ID":171,"category_count":8,"category_description":"Frequently asked questions and answers about Websites","cat_name":"FAQ about websites","category_nicename":"faq-website","category_parent":166},{"term_id":166,"name":"Website","slug":"website","term_group":0,"term_taxonomy_id":166,"taxonomy":"category","description":"About your Website(s)","parent":0,"count":169,"filter":"raw","term_order":"120","cat_ID":166,"category_count":169,"category_description":"About your Website(s)","cat_name":"Website","category_nicename":"website","category_parent":0}],"tag_title":[{"term_id":17297,"name":"backups","slug":"backups","term_group":0,"term_taxonomy_id":17297,"taxonomy":"post_tag","description":"","parent":0,"count":5,"filter":"raw","term_order":"2350"},{"term_id":17300,"name":"restore backup tool","slug":"restore-backup-tool","term_group":0,"term_taxonomy_id":17300,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2351"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/1803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=1803"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/1803\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=1803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=1803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=1803"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=1803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}