{"id":18617,"date":"2017-02-28T13:35:07","date_gmt":"2017-02-28T11:35:07","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=18617"},"modified":"2025-12-30T11:26:55","modified_gmt":"2025-12-30T09:26:55","slug":"verify-domain-office-365","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/domains\/verify-domain-office-365\/","title":{"rendered":"How to verify your domain for Office 365"},"content":{"rendered":"<p>If you have registered for Office 365\u00a0for your domain hosted with <b>xneelo<\/b>, you will need to verify with\u00a0<b>Microsoft Office<\/b>\u00a0that you are authorised to administer the\u00a0domain. This needs to be performed by the person listed with Office 365\u00a0as the Administrator.<\/p>\n<p>Secondly, once you are verified, your domain&#8217;s <a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/what-is-dns\/\" target=\"_blank\" rel=\"noopener noreferrer\">DNS records<\/a> need to be updated to direct mail flow to Office 365 mail servers.<\/p>\n<p>See: <a href=\"https:\/\/support.office.com\/en-us\/article\/Add-users-and-domain-with-the-setup-wizard-6383f56d-3d09-4dcb-9b41-b5f5a5efd611?ui=en-US&amp;rs=en-US&amp;ad=US\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Office<\/a>\u00a0Support\u00a0for details.<\/p>\n<h2>Verify your domain<\/h2>\n<p>Within the Office 365 setup wizard, you will be\u00a0prompted to add a <strong>TXT DNS record<\/strong> at the DNS host website for your domain. If xneelo is your DNS host, this is done by accessing our Manage DNS tool within the xneelo Control Panel.<\/p>\n<h3>Access the <b>Manage DNS<\/b> tool<\/h3>\n<div id=\"action_points\">\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Log in<\/span><span style=\"font-weight: 400;\">to the <a href=\"https:\/\/create.xneelo.com\" target=\"_blank\" rel=\"noopener noreferrer\">xneelo Control Panel<\/a>.<\/span><\/li>\n<li aria-level=\"1\"><span>Select a <b>Product<\/b>\u00a0(e.g.\u00a0<span class=\"c-mrkdwn__highlight\">Web<\/span>\u00a0<span class=\"c-mrkdwn__highlight\">Hosting<\/span>) from the side menu.<\/span><span>\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span>Select the specific\u00a0<strong>domain name<\/strong>.<\/span><span>\u00a0\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Select <\/span><b>Manage DNS<\/b> <span style=\"font-weight: 400;\">under <\/span><b>Domain Tools<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li aria-level=\"1\">\n<ul>\n<li><strong>Type<\/strong>: choose <strong>TXT<\/strong> in the dropdown list<\/li>\n<li><strong>Host<\/strong>\u00a0insert <strong>@<\/strong><\/li>\n<li><strong>Value<\/strong>: Add your unique TXT record information as supplied by Office 365. It will be in the format of &#8220;MS=msXXXXXXX&#8221;.<\/li>\n<li>Click <strong>Add <\/strong>to add the record provided<\/li>\n<\/ul>\n<\/li>\n<li>After you add the record, go back to the Office 365 portal and confirm that you&#8217;ve added it, so Office 365 can check.<\/li>\n<\/ol>\n<h2>Edit MX records<\/h2>\n<p>Now that your domain is verified, you need to specify that Office 365 mail servers are responsible for your mail rather than xneelo&#8217;s mail servers.<\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Click on the <\/span><b>3 dots<\/b><span style=\"font-weight: 400;\"> menu next to <\/span><b>+ Add Record<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Choose<\/span><b> Office 365 template <\/b><span style=\"font-weight: 400;\">from the list.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Select <\/span><b>Apply<\/b><span style=\"font-weight: 400;\"> to automatically change the current records to those needed by Office 365. You will notice that some records are added (green) and others deleted (red).<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Should you ever want to revert back to hosting your mail via xneelo mail servers, simply return to this page and select the <\/span><b>xneelo mail template<\/b><span style=\"font-weight: 400;\"> to revert to default settings.<\/span><\/li>\n<\/ol>\n<h4>Note<\/h4>\n<ul>\n<li>Once you have added or changed the required DNS records, allow 2 to 24 hours for <a class=\"\" href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/what-is-domain-propagation\/\" target=\"_blank\" rel=\"noopener\">DNS propagation<\/a> to complete.<\/li>\n<li>Incorrect DNS changes can interfere with the operation of your website and\/or email, so make changes with care.<\/li>\n<\/ul>\n<\/div>\n","protected":false,"plain":"If you have registered for Office 365\u00a0for your domain hosted with <b>xneelo<\/b>, you will need to verify with\u00a0<b>Microsoft Office<\/b>\u00a0that you are authorised to administer the\u00a0domain. This needs to be performed by the person listed with Office 365\u00a0as the Administrator.\r\n\r\nSecondly, once you are verified, your domain's <a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/what-is-dns\/\" target=\"_blank\" rel=\"noopener noreferrer\">DNS records<\/a> need to be updated to direct mail flow to Office 365 mail servers.\r\n\r\nSee: <a href=\"https:\/\/support.office.com\/en-us\/article\/Add-users-and-domain-with-the-setup-wizard-6383f56d-3d09-4dcb-9b41-b5f5a5efd611?ui=en-US&amp;rs=en-US&amp;ad=US\" target=\"_blank\" rel=\"noopener noreferrer\">Microsoft Office<\/a>\u00a0Support\u00a0for details.\r\n<h2>Verify your domain<\/h2>\r\nWithin the Office 365 setup wizard, you will be\u00a0prompted to add a <strong>TXT DNS record<\/strong> at the DNS host website for your domain. If xneelo is your DNS host, this is done by accessing our Manage DNS tool within the xneelo Control Panel.\r\n<h3>Access the <b>Manage DNS<\/b> tool<\/h3>\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li  aria-level=\"1\"><span >Log in<\/span><span >to the <a href=\"https:\/\/create.xneelo.com\" target=\"_blank\" rel=\"noopener noreferrer\">xneelo Control Panel<\/a>.<\/span><\/li>\r\n \t<li aria-level=\"1\"><span>Select a <b>Product<\/b>\u00a0(e.g.\u00a0<span class=\"c-mrkdwn__highlight\">Web<\/span>\u00a0<span class=\"c-mrkdwn__highlight\">Hosting<\/span>) from the side menu.<\/span><span>\u00a0<\/span><\/li>\r\n \t<li  aria-level=\"1\"><span>Select the specific\u00a0<strong>domain name<\/strong>.<\/span><span>\u00a0\u00a0<\/span><\/li>\r\n \t<li  aria-level=\"1\"><span >Select <\/span><b>Manage DNS<\/b> <span >under <\/span><b>Domain Tools<\/b><span >.<\/span><\/li>\r\n \t<li aria-level=\"1\">\r\n<ul>\r\n \t<li><strong>Type<\/strong>: choose <strong>TXT<\/strong> in the dropdown list<\/li>\r\n \t<li><strong>Host<\/strong>\u00a0insert <strong>@<\/strong><\/li>\r\n \t<li><strong>Value<\/strong>: Add your unique TXT record information as supplied by Office 365. It will be in the format of \"MS=msXXXXXXX\".<\/li>\r\n \t<li>Click <strong>Add <\/strong>to add the record provided<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>After you add the record, go back to the Office 365 portal and confirm that you've added it, so Office 365 can check.<\/li>\r\n<\/ol>\r\n<h2>Edit MX records<\/h2>\r\nNow that your domain is verified, you need to specify that Office 365 mail servers are responsible for your mail rather than xneelo's mail servers.\r\n<ol>\r\n \t<li  aria-level=\"1\"><span >Click on the <\/span><b>3 dots<\/b><span > menu next to <\/span><b>+ Add Record<\/b><span >.<\/span><\/li>\r\n \t<li><span >Choose<\/span><b> Office 365 template <\/b><span >from the list.<\/span><\/li>\r\n \t<li><span >Select <\/span><b>Apply<\/b><span > to automatically change the current records to those needed by Office 365. You will notice that some records are added (green) and others deleted (red).<\/span><\/li>\r\n \t<li><span >Should you ever want to revert back to hosting your mail via xneelo mail servers, simply return to this page and select the <\/span><b>xneelo mail template<\/b><span > to revert to default settings.<\/span><\/li>\r\n<\/ol>\r\n<h4>Note<\/h4>\r\n<ul>\r\n \t<li>Once you have added or changed the required DNS records, allow 2 to 24 hours for <a class=\"\" href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/what-is-domain-propagation\/\" target=\"_blank\" rel=\"noopener\">DNS propagation<\/a> to complete.<\/li>\r\n \t<li>Incorrect DNS changes can interfere with the operation of your website and\/or email, so make changes with care.<\/li>\r\n<\/ul>\r\n<\/div>"},"excerpt":{"rendered":"<p>If you have registered for Office 365 for your domain hosted with xneelo, you will need to verify with Microsoft Office that you are authorised to administer the domain.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[155],"tags":[16639,2651,2653,2655],"topics":[],"class_list":["post-18617","post","type-post","status-publish","format-standard","hentry","category-domains","tag-mail","tag-verify-office365","tag-office365","tag-office-365"],"acf":[],"additional_meta":{"category_title":[{"term_id":155,"name":"Domains","slug":"domains","term_group":0,"term_taxonomy_id":155,"taxonomy":"category","description":"Registering and Transferring Domains ","parent":0,"count":73,"filter":"raw","term_order":"61","cat_ID":155,"category_count":73,"category_description":"Registering and Transferring Domains ","cat_name":"Domains","category_nicename":"domains","category_parent":0}],"tag_title":[{"term_id":16639,"name":"mail","slug":"mail","term_group":0,"term_taxonomy_id":16639,"taxonomy":"post_tag","description":"","parent":0,"count":12,"filter":"raw","term_order":"2548"},{"term_id":2651,"name":"verify office365","slug":"verify-office365","term_group":0,"term_taxonomy_id":2651,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2921"},{"term_id":2653,"name":"office365","slug":"office365","term_group":0,"term_taxonomy_id":2653,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2945"},{"term_id":2655,"name":"office 365","slug":"office-365","term_group":0,"term_taxonomy_id":2655,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"2973"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/18617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=18617"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/18617\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=18617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=18617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=18617"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=18617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}