{"id":18755,"date":"2018-08-07T12:29:00","date_gmt":"2018-08-07T10:29:00","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=18755"},"modified":"2026-01-23T09:45:20","modified_gmt":"2026-01-23T07:45:20","slug":"backup-download-emails-server","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/backup-download-emails-server\/","title":{"rendered":"How to back up mail or download mail from the server"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">There are many instances where it may become necessary to download or back up your email accounts from the xneelo server. This can be done in a variety of ways.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you&#8217;re considering transferring your mail, note that the emails available on the server are stored in the server&#8217;s <\/span><b>maildir format<\/b><span style=\"font-weight: 400;\"> which can only be interpreted by other Linux servers using Dovecot \/ Exim. As such, the FTP and File Manager process should only be used if you&#8217;re transferring these emails to <\/span><b>another hosting server that supports this format<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><b>Follow the steps for your preferred option:<\/b><\/p>\n","protected":false,"plain":"<span >There are many instances where it may become necessary to download or back up your email accounts from the xneelo server. This can be done in a variety of ways.<\/span>\r\n\r\n<span >If you're considering transferring your mail, note that the emails available on the server are stored in the server's <\/span><b>maildir format<\/b><span > which can only be interpreted by other Linux servers using Dovecot \/ Exim. As such, the FTP and File Manager process should only be used if you're transferring these emails to <\/span><b>another hosting server that supports this format<\/b><span >.<\/span>\r\n\r\n<b>Follow the steps for your preferred option:<\/b>"},"excerpt":{"rendered":"<p>This article describes how to backup mail or download mail from the mail server using either POP, FTP, File Manager or Webmail.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119],"tags":[22961,19802,19161,19068,19071,19074,17832],"topics":[10455,10465],"class_list":["post-18755","post","type-post","status-publish","format-standard","hentry","category-email","tag-create-mail-backup","tag-back-up-mail","tag-mail-backup","tag-how-to-backup-mail-or-download-mail-from-the-server","tag-backup-mail","tag-download-mail","tag-back-up","topics-backups","topics-mail-faq"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0}],"tag_title":[{"term_id":22961,"name":"create mail backup","slug":"create-mail-backup","term_group":0,"term_taxonomy_id":22961,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"494"},{"term_id":19802,"name":"back up mail","slug":"back-up-mail","term_group":0,"term_taxonomy_id":19802,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1530"},{"term_id":19161,"name":"mail backup","slug":"mail-backup","term_group":0,"term_taxonomy_id":19161,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1741"},{"term_id":19068,"name":"How to backup mail or download mail from the server","slug":"how-to-backup-mail-or-download-mail-from-the-server","term_group":0,"term_taxonomy_id":19068,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1768"},{"term_id":19071,"name":"backup mail","slug":"backup-mail","term_group":0,"term_taxonomy_id":19071,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1770"},{"term_id":19074,"name":"download mail","slug":"download-mail","term_group":0,"term_taxonomy_id":19074,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1772"},{"term_id":17832,"name":"back up","slug":"back-up","term_group":0,"term_taxonomy_id":17832,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw","term_order":"2177"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/18755","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=18755"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/18755\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=18755"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=18755"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=18755"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=18755"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}