{"id":19279,"date":"2017-06-12T18:02:05","date_gmt":"2017-06-12T16:02:05","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=19279"},"modified":"2025-03-24T16:08:20","modified_gmt":"2025-03-24T14:08:20","slug":"how-to-move-a-website","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/how-to-move-a-website\/","title":{"rendered":"How to move your website"},"content":{"rendered":"<p>Our step-by-step tutorials will guide you through the backup and moving process, even if you are new to FTP and phpMyAdmin.<\/p>\n<p>Avoid downtime to your website while you transfer it from one host or server to another by keeping the hosting services active on both servers for an overlap period.<\/p>\n<h2><span style=\"font-weight: 400;\">Moving a website involves<\/span><\/h2>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Copying <strong>web files<\/strong> from the current server\u00a0\u2013 use FTP<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Copying <strong>database files<\/strong> from the current server, if applicable. Note that many applications, such as WordPress, include databases\u00a0\u2013 use phpMyAdmin<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Creating <strong>new databases<\/strong> on the new server (if applicable)\u00a0\u2013 use the control panel<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><strong>Uploading<\/strong> the copied web and database files to the new server\u00a0\u2013 use FTP<\/span><\/li>\n<\/ol>\n<p><em>Note: Websites using SiteBuilder can&#8217;t be backed up and transferred to another host.<\/em><\/p>\n<h3><span style=\"font-weight: 400;\">Requirements:<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">An <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/filezilla-ftp\/\" target=\"_blank\" rel=\"noopener noreferrer\">FTP<\/a> programme<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/where-to-find-your-ftp-login-details-in-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener noreferrer\">FTP access details<\/a> for both the current and new host<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/ip-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP address<\/a> of new host<\/span><\/li>\n<\/ul>\n<h3><span style=\"font-weight: 400;\">1. Copy your Web Files<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Use an FTP programme to download your web files to your local computer. \u00a0Refer to the following tutorial for further details:<\/span><\/p>\n<p><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/upload-download-website\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">How to upload a website using FTP<\/span><\/a><span style=\"font-weight: 400;\"> (to download, drag from the remote site to the local site).<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">2. Copy your Database Files<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">If your website uses a database, use phpMyAdmin to export your database files to your local computer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Follow this tutorial: <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-export-a-database-via-phpmyadmin\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">How to export a MySQL database<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Note that some files may need to be edited for use with a new host e.g. WordPress sites will need the wp-config.php file edited to reflect the new server\u2019s access details.<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">3. Create a Database on the New Server and Import the Database Files<\/span><\/h3>\n<h4><span style=\"font-weight: 400;\">Moving to xneelo:<\/span><\/h4>\n<ol>\n<li><span style=\"font-weight: 400;\"><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/create-and-manage-a-database\/\" target=\"_blank\" rel=\"noopener\">Create a MySQL database using phpMyAdmin<\/a><\/span><\/li>\n<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/import-your-database-via-phpmyadmin\/\" target=\"_blank\" rel=\"noopener\">Import a database using phpMyAdmin<\/a><\/li>\n<\/ol>\n<h4><span style=\"font-weight: 400;\">Moving away from xneelo:<\/span><\/h4>\n<ol>\n<li><span style=\"font-weight: 400;\">Create a database on the new host\u2019s servers, usually within the control panel, such as CPanel.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Then import the database files using phpMyAdmin<\/span><\/li>\n<\/ol>\n<h3><span style=\"font-weight: 400;\">4. Upload the Web Files<\/span><\/h3>\n<p><span style=\"font-weight: 400;\"><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/upload-download-website\/\" target=\"_blank\" rel=\"noopener noreferrer\">Use FTP to upload<\/a> the web files from the local drive to the new server. As the domain name should still be pointing to the current host, use the <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/ip-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP address<\/a><span style=\"font-weight: 400;\"> of the server as the server name.\u00a0<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">5. Check<\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Use the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/view-your-hosting-account-details\/\" target=\"_blank\" rel=\"noopener noreferrer\">temporary URL<\/a>\u00a0in the format https:\/\/domain.server\u00a0to view the website on the new server and ensure that all is in order. With the same website live on both the current and new server, no downtime will occur during the domain transfer. <\/span><\/p>\n","protected":false,"plain":"Our step-by-step tutorials will guide you through the backup and moving process, even if you are new to FTP and phpMyAdmin.\r\n\r\nAvoid downtime to your website while you transfer it from one host or server to another by keeping the hosting services active on both servers for an overlap period.\r\n<h2><span >Moving a website involves<\/span><\/h2>\r\n<ol>\r\n \t<li ><span >Copying <strong>web files<\/strong> from the current server\u00a0\u2013 use FTP<\/span><\/li>\r\n \t<li ><span >Copying <strong>database files<\/strong> from the current server, if applicable. Note that many applications, such as WordPress, include databases\u00a0\u2013 use phpMyAdmin<\/span><\/li>\r\n \t<li ><span >Creating <strong>new databases<\/strong> on the new server (if applicable)\u00a0\u2013 use the control panel<\/span><\/li>\r\n \t<li ><span ><strong>Uploading<\/strong> the copied web and database files to the new server\u00a0\u2013 use FTP<\/span><\/li>\r\n<\/ol>\r\n<em>Note: Websites using SiteBuilder can't be backed up and transferred to another host.<\/em>\r\n<h3><span >Requirements:<\/span><\/h3>\r\n<ul>\r\n \t<li ><span >An <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/filezilla-ftp\/\" target=\"_blank\" rel=\"noopener noreferrer\">FTP<\/a> programme<\/span><\/li>\r\n \t<li ><span ><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/where-to-find-your-ftp-login-details-in-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener noreferrer\">FTP access details<\/a> for both the current and new host<\/span><\/li>\r\n \t<li ><span ><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/ip-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP address<\/a> of new host<\/span><\/li>\r\n<\/ul>\r\n<h3><span >1. Copy your Web Files<\/span><\/h3>\r\n<span >Use an FTP programme to download your web files to your local computer. \u00a0Refer to the following tutorial for further details:<\/span>\r\n\r\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/upload-download-website\/\" target=\"_blank\" rel=\"noopener\"><span >How to upload a website using FTP<\/span><\/a><span > (to download, drag from the remote site to the local site).<\/span>\r\n<h3><span >2. Copy your Database Files<\/span><\/h3>\r\n<span >If your website uses a database, use phpMyAdmin to export your database files to your local computer.<\/span>\r\n\r\n<span >Follow this tutorial: <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-export-a-database-via-phpmyadmin\/\" target=\"_blank\" rel=\"noopener\"><span >How to export a MySQL database<\/span><\/a>\r\n\r\n<span >Note that some files may need to be edited for use with a new host e.g. WordPress sites will need the wp-config.php file edited to reflect the new server\u2019s access details.<\/span>\r\n<h3><span >3. Create a Database on the New Server and Import the Database Files<\/span><\/h3>\r\n<h4><span >Moving to xneelo:<\/span><\/h4>\r\n<ol>\r\n \t<li><span ><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/create-and-manage-a-database\/\" target=\"_blank\" rel=\"noopener\">Create a MySQL database using phpMyAdmin<\/a><\/span><\/li>\r\n \t<li><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/import-your-database-via-phpmyadmin\/\" target=\"_blank\" rel=\"noopener\">Import a database using phpMyAdmin<\/a><\/li>\r\n<\/ol>\r\n<h4><span >Moving away from xneelo:<\/span><\/h4>\r\n<ol>\r\n \t<li><span >Create a database on the new host\u2019s servers, usually within the control panel, such as CPanel.<\/span><\/li>\r\n \t<li><span >Then import the database files using phpMyAdmin<\/span><\/li>\r\n<\/ol>\r\n<h3><span >4. Upload the Web Files<\/span><\/h3>\r\n<span ><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/upload-download-website\/\" target=\"_blank\" rel=\"noopener noreferrer\">Use FTP to upload<\/a> the web files from the local drive to the new server. As the domain name should still be pointing to the current host, use the <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/ip-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP address<\/a><span > of the server as the server name.\u00a0<\/span>\r\n<h3><span >5. Check<\/span><\/h3>\r\n<span >Use the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/view-your-hosting-account-details\/\" target=\"_blank\" rel=\"noopener noreferrer\">temporary URL<\/a>\u00a0in the format https:\/\/domain.server\u00a0to view the website on the new server and ensure that all is in order. With the same website live on both the current and new server, no downtime will occur during the domain transfer. <\/span>"},"excerpt":{"rendered":"<p>Keep your hosting services active while you transfer your website. This article guides you on moving websites from one host or server to another, without any downtime.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[166],"tags":[17835,2435,3981,3983,3985,3987,3989],"topics":[10403,10395],"class_list":["post-19279","post","type-post","status-publish","format-standard","hentry","category-website","tag-website","tag-move-website","tag-transfer-site","tag-backup-website","tag-backup-site","tag-back-up-website","tag-export-website","topics-konsoleh-tools","topics-ftp"],"acf":[],"additional_meta":{"category_title":[{"term_id":166,"name":"Website","slug":"website","term_group":0,"term_taxonomy_id":166,"taxonomy":"category","description":"About your Website(s)","parent":0,"count":169,"filter":"raw","term_order":"120","cat_ID":166,"category_count":169,"category_description":"About your Website(s)","cat_name":"Website","category_nicename":"website","category_parent":0}],"tag_title":[{"term_id":17835,"name":"website","slug":"website","term_group":0,"term_taxonomy_id":17835,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"2170"},{"term_id":2435,"name":"move website","slug":"move-website","term_group":0,"term_taxonomy_id":2435,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw","term_order":"2830"},{"term_id":3981,"name":"transfer site","slug":"transfer-site","term_group":0,"term_taxonomy_id":3981,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"2854"},{"term_id":3983,"name":"backup website","slug":"backup-website","term_group":0,"term_taxonomy_id":3983,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2877"},{"term_id":3985,"name":"backup site","slug":"backup-site","term_group":0,"term_taxonomy_id":3985,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2901"},{"term_id":3987,"name":"back up website","slug":"back-up-website","term_group":0,"term_taxonomy_id":3987,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2922"},{"term_id":3989,"name":"export website","slug":"export-website","term_group":0,"term_taxonomy_id":3989,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2947"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/19279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=19279"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/19279\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=19279"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=19279"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=19279"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=19279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}