{"id":19803,"date":"2017-08-31T15:01:05","date_gmt":"2017-08-31T13:01:05","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=19803"},"modified":"2025-03-03T10:16:11","modified_gmt":"2025-03-03T08:16:11","slug":"setup-email-outlook-365","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/setup-email-outlook-365\/","title":{"rendered":"How to set up email in Outlook 2016 or Microsoft 365"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13495 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Outlook-logo-150x150.png\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Outlook-logo-150x150.png 150w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Outlook-logo.png 1014w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>This step-by-step guide takes you through the process of setting up a new email account in Outlook 2016 or Outlook for Microsoft 365.<\/p>\r\n<p>If the Mail account is already set up, but giving errors\u00a0\u2013\u00a0then refer to our troubleshooting guides for <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/outlook-2013-2016-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook 2016<\/a> or <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/outlook-office365-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Office 365<\/a>.<\/p>\r\n<p>\u2666 Replace <em>my-domain.co.za<\/em> with your domain name<\/p>\r\n\r\n<h2 class=\"wp-block-heading\" id=\"h-first-check-your-password\">First, check your password<\/h2>\r\n\r\n\r\n\r\n<p>Check your password by browsing to\u00a0<a href=\"https:\/\/webmail.konsoleh.co.za\/login\" target=\"_blank\" rel=\"noreferrer noopener\">Webmail<\/a> and trying to log in. If you aren\u2019t able to log in, then you have the incorrect password. Forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">reset in your control panel<\/a>\u00a0\u2013 you will need to get your domain or web administrator to update it for you if you don\u2019t have access.<\/p>\r\n","protected":false,"plain":"<p><img class=\"alignleft wp-image-13495 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Outlook-logo-150x150.png\" alt=\"\" width=\"150\" height=\"150\" \/><\/p>\r\n<p>&nbsp;<\/p>\r\n<p>This step-by-step guide takes you through the process of setting up a new email account in Outlook 2016 or Outlook for Microsoft 365.<\/p>\r\n<p>If the Mail account is already set up, but giving errors\u00a0\u2013\u00a0then refer to our troubleshooting guides for <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/outlook-2013-2016-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Outlook 2016<\/a> or <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/outlook-office365-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Office 365<\/a>.<\/p>\r\n<p>\u2666 Replace <em>my-domain.co.za<\/em> with your domain name<\/p>\r\n<!-- wp:heading -->\r\n<h2 id=\"h-first-check-your-password\">First, check your password<\/h2>\r\n<!-- \/wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Check your password by browsing to\u00a0<a href=\"https:\/\/webmail.konsoleh.co.za\/login\" target=\"_blank\" rel=\"noreferrer noopener\">Webmail<\/a> and trying to log in. If you aren\u2019t able to log in, then you have the incorrect password. Forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noreferrer noopener\">reset in your control panel<\/a>\u00a0\u2013 you will need to get your domain or web administrator to update it for you if you don\u2019t have access.<\/p>\r\n<!-- \/wp:paragraph -->"},"excerpt":{"rendered":"<p>A step-by-step visual guide to setup a new email address in Outlook 2016 and Microsoft 365.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119,120,129],"tags":[18378,18342,18339,18228,18231,18234,18237,2655],"topics":[11250],"class_list":["post-19803","post","type-post","status-publish","format-standard","hentry","category-email","category-mail-setup","category-outlook","tag-18378","tag-setup-email","tag-setup-mail","tag-how-to-set-up-email-in-outlook-2016-or-microsoft-365","tag-outlook-2016","tag-set-up-email","tag-microsoft-365","tag-office-365","topics-outlook-mail"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn 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