{"id":20361,"date":"2017-11-08T12:56:46","date_gmt":"2017-11-08T10:56:46","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=20361"},"modified":"2026-01-30T10:22:08","modified_gmt":"2026-01-30T08:22:08","slug":"update-wordpress-database-password","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/update-wordpress-database-password\/","title":{"rendered":"How to change the database password for WordPress sites via konsoleH"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">WordPress makes use of a database for much of its functionality. <\/span><span style=\"font-weight: 400;\">For shared servers (Web Hosting and Volume Plan), this database lives on a specialised database server, separate from the web server that hosts your WordPress website. For Managed Servers, the database is on the same web server as the content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the database password is reset for security reasons, then the <strong>wp-config.php<\/strong> file included with your web files also needs to be updated accordingly, or else the website will break.<\/span><\/p>\n<h2>1. Change your database passwords via konsoleH<\/h2>\n<p>In this step, you will change your database password on the database server.<\/p>\n<p>Note: Subdomains and Multiple Domains make use of databases from the primary\/ parent hosting package, so you need to log in to the main account domain.<\/p>\n<div id=\"action_points\">\n<ol>\n<li>Browse to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and log in\u00a0at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener noreferrer\">Admin or Domain level<\/a><\/li>\n<li>Admin level: Select or search for the applicable domain<\/li>\n<li>Select <b>Manage Services<\/b>\u00a0in the left-hand menu<\/li>\n<li>Select<strong> Databases &gt;<\/strong>\u00a0<b>Manage MySQL<\/b><\/li>\n<li>Select the applicable database and click <b>Reset Passwords<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20367\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl.png\" alt=\"\" width=\"1640\" height=\"922\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl.png 1640w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl-300x169.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl-1024x576.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl-768x432.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl-1536x864.png 1536w\" sizes=\"auto, (max-width: 1640px) 100vw, 1640px\" \/><\/a><\/b><\/li>\n<li><strong>Manage MySQL\u00a0<\/strong>\n<ul>\n<li>The Full Password is the most important. It allows access to the entire database and allows you to create or delete any database information, columns or rows. The other passwords can be ignored.<\/li>\n<\/ul>\n<\/li>\n<li>Enter your new database password(s), which can be your own choice or click <strong>Generate Password<\/strong> to use an auto generated, secure password.<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20365\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords.png\" alt=\"\" width=\"1294\" height=\"544\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords.png 1294w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords-300x126.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords-1024x430.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords-768x323.png 768w\" sizes=\"auto, (max-width: 1294px) 100vw, 1294px\" \/><\/a><\/li>\n<li><b>Important:\u00a0<\/b>Record your new password(s) in your own secure location <em><strong>before<\/strong><\/em>\u00a0clicking\u00a0<strong>Apply Changes<\/strong> (top right)<\/li>\n<\/ol>\n<\/div>\n<h2>2.\u00a0Edit connection strings via File Manager:<\/h2>\n<p>In this step, you will update the password on your account on the webserver.<\/p>\n<div id=\"action_points\">\n<ol>\n<li>Click\u00a0<b>Manage Services<\/b>\u00a0from the left-hand menu<\/li>\n<li>Select <strong>Files &amp; Folders &gt;\u00a0<\/strong><b>File Manager<\/b><\/li>\n<li>Select the <b>wp-config.php<\/b> file and click on it\n<ul>\n<li>Note: If the domain is a subdomain or Multiple Domain, you will need to access the File Manager of the main account and then find the relevant domain&#8217;s files within the public_html folder.<\/li>\n<\/ul>\n<\/li>\n<li>Select\u00a0<b>Edit<\/b>\u00a0from the right hand menu<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20375\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1.png\" alt=\"\" width=\"1828\" height=\"928\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1.png 1828w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1-300x152.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1-1024x520.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1-768x390.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1-1536x780.png 1536w\" sizes=\"auto, (max-width: 1828px) 100vw, 1828px\" \/><\/a><\/li>\n<li>Search for the information you wish to change, click in the text and replace, where\n<ul>\n<li>DB_NAME is the database name<\/li>\n<li>DB_USER is the database login<\/li>\n<li>DB_PASSWORD is the database password<\/li>\n<li>DB_HOST is the database server name (<span>note that for shared servers, the database does not live on the same server as the website)<\/span><b><a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-20371\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2.png\" alt=\"\" width=\"1552\" height=\"1002\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2.png 1552w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2-300x194.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2-1024x661.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2-768x496.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2-1536x992.png 1536w\" sizes=\"auto, (max-width: 1552px) 100vw, 1552px\" \/><\/a><\/b><\/li>\n<\/ul>\n<\/li>\n<li>Click\u00a0<b>Save Changes<\/b><\/li>\n<\/ol>\n<\/div>\n","protected":false,"plain":"<span >WordPress makes use of a database for much of its functionality. <\/span><span >For shared servers (Web Hosting and Volume Plan), this database lives on a specialised database server, separate from the web server that hosts your WordPress website. For Managed Servers, the database is on the same web server as the content.<\/span>\r\n\r\n<span >If the database password is reset for security reasons, then the <strong>wp-config.php<\/strong> file included with your web files also needs to be updated accordingly, or else the website will break.<\/span>\r\n<h2>1. Change your database passwords via konsoleH<\/h2>\r\nIn this step, you will change your database password on the database server.\r\n\r\nNote: Subdomains and Multiple Domains make use of databases from the primary\/ parent hosting package, so you need to log in to the main account domain.\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li>Browse to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and log in\u00a0at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener noreferrer\">Admin or Domain level<\/a><\/li>\r\n \t<li>Admin level: Select or search for the applicable domain<\/li>\r\n \t<li>Select <b>Manage Services<\/b>\u00a0in the left-hand menu<\/li>\r\n \t<li>Select<strong> Databases &gt;<\/strong>\u00a0<b>Manage MySQL<\/b><\/li>\r\n \t<li>Select the applicable database and click <b>Reset Passwords<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl.png\"><img class=\"alignnone size-full wp-image-20367\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-manage-myswl.png\" alt=\"\" width=\"1640\" height=\"922\" \/><\/a><\/b><\/li>\r\n \t<li><strong>Manage MySQL\u00a0<\/strong>\r\n<ul>\r\n \t<li>The Full Password is the most important. It allows access to the entire database and allows you to create or delete any database information, columns or rows. The other passwords can be ignored.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Enter your new database password(s), which can be your own choice or click <strong>Generate Password<\/strong> to use an auto generated, secure password.<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords.png\"><img class=\"alignnone size-full wp-image-20365\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-mysql-generate-passwords.png\" alt=\"\" width=\"1294\" height=\"544\" \/><\/a><\/li>\r\n \t<li><b>Important:\u00a0<\/b>Record your new password(s) in your own secure location <em><strong>before<\/strong><\/em>\u00a0clicking\u00a0<strong>Apply Changes<\/strong> (top right)<\/li>\r\n<\/ol>\r\n<\/div>\r\n<h2>2.\u00a0Edit connection strings via File Manager:<\/h2>\r\nIn this step, you will update the password on your account on the webserver.\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li>Click\u00a0<b>Manage Services<\/b>\u00a0from the left-hand menu<\/li>\r\n \t<li>Select <strong>Files &amp; Folders &gt;\u00a0<\/strong><b>File Manager<\/b><\/li>\r\n \t<li>Select the <b>wp-config.php<\/b> file and click on it\r\n<ul>\r\n \t<li>Note: If the domain is a subdomain or Multiple Domain, you will need to access the File Manager of the main account and then find the relevant domain's files within the public_html folder.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Select\u00a0<b>Edit<\/b>\u00a0from the right hand menu<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1.png\"><img class=\"alignnone size-full wp-image-20375\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig1.png\" alt=\"\" width=\"1828\" height=\"928\" \/><\/a><\/li>\r\n \t<li>Search for the information you wish to change, click in the text and replace, where\r\n<ul>\r\n \t<li>DB_NAME is the database name<\/li>\r\n \t<li>DB_USER is the database login<\/li>\r\n \t<li>DB_PASSWORD is the database password<\/li>\r\n \t<li>DB_HOST is the database server name (<span>note that for shared servers, the database does not live on the same server as the website)<\/span><b><a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2.png\"><img class=\"alignnone size-full wp-image-20371\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/11\/kh-file-manager-edit-wpconfig2.png\" alt=\"\" width=\"1552\" height=\"1002\" \/><\/a><\/b><\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Click\u00a0<b>Save Changes<\/b><\/li>\r\n<\/ol>\r\n<\/div>"},"excerpt":{"rendered":"<p>If a WordPress database password is reset for security reasons, the WordPress configuration.php file included with your webfiles also needs to be updated.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[779,166],"tags":[22160,22157,22163,22145],"topics":[10403],"class_list":["post-20361","post","type-post","status-publish","format-standard","hentry","category-wordpress","category-website","tag-webserver-config","tag-how-to-change-the-database-password-for-wordpress-sites","tag-wp-config","tag-update-database-password","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":779,"name":"WordPress","slug":"wordpress","term_group":0,"term_taxonomy_id":779,"taxonomy":"category","description":"","parent":166,"count":14,"filter":"raw","term_order":"48","cat_ID":779,"category_count":14,"category_description":"","cat_name":"WordPress","category_nicename":"wordpress","category_parent":166},{"term_id":166,"name":"Website","slug":"website","term_group":0,"term_taxonomy_id":166,"taxonomy":"category","description":"About 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