Once you’ve ordered your Colocation rack and received confirmation that it is ready, you’ll be able to get started. Here’s some introductory information to assist you.<\/p>\n
Anyone entering the data centre for the first time needs to make an appointment<\/strong> to arrange biometric access and for credentials to be verified. Appointments can be scheduled between 8 am to 5 pm weekdays via email<\/a>. <\/span><\/p>\n One of our staff members will meet you and guide you through the following procedures:<\/span><\/p>\n Ensure Permanent Visitor details are\u00a0<\/span>added to the Data Centre Access tool<\/a> via the Control Panel before scheduling appointments.\u00a0<\/span><\/p>\n If you\u2019re expecting any hardware deliveries to our data centre, please be sure to arrange them with our team<\/a>. Any packages delivered without prior notification will not be accepted.<\/p>\n Find out how to arrange data centre access<\/strong><\/a>.<\/p>\n It is highly advisable that an STS switch be installed inside each rack, in the event that power is lost to one of the feeds. Also, this is pertinent if equipment inside the rack does not have dual PSU.<\/p>\n The purpose of the blanking plates are to limit the escape of cold air outside the Colocation pod, to maintain the temperature and pressure inside the pod, which has a direct impact on the effectiveness of our cooling (reducing our power consumption and our carbon footprint).<\/span><\/p>\n Therefore, should there be an open unit which is not in use we will replace the blanking plate on your behalf.<\/span><\/p>\n We appeal to our customers to make use of a brush panel should you wish to lead cables through an open unit within your Colocation rack.<\/span> The A & B power feeds are for redundancy purposes. <\/span>It is highly advisable that an STS switch be installed inside each rack, in the event power is lost to one of the feeds. This is especially pertinent if the equipment inside the rack does not have dual PSU.<\/span><\/p>\n The DNS Tool in the Control Panel<\/a> enables you to easily and conveniently manage your domain records to point to your server\u2019s IP address.\u00a0<\/span><\/p>\n This service includes server hard reboots<\/strong> and rack pin resets<\/strong>. There is no cost if this service is utilised during working hours. A service fee applies after hours\u00a0\u2013\u00a0<\/strong>refer to our\u00a0<\/span>Colocation webpage<\/a>\u00a0for pricing<\/span>. Find out more<\/a><\/span><\/p>\n If your rack is no longer needed, here’s<\/a> how to cancel this service. Note that a 30-day cancellation period applies.<\/p>\n","protected":false,"plain":"Once you've ordered your Colocation rack and received confirmation that it is ready, you'll be able to get started. Here's some introductory information to assist you.\r\n Once you’ve ordered your Colocation rack and received confirmation that it is ready, you can get started. Here’s some introductory information to assist you.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[208,205],"tags":[21194,17501,17102],"topics":[10451],"class_list":["post-21435","post","type-post","status-publish","format-standard","hentry","category-colocation","category-products-and-services","tag-important-info-for-colocation","tag-getting-started-colocation","tag-colocation","topics-colocation"],"acf":[],"additional_meta":{"category_title":[{"term_id":208,"name":"Colocation","slug":"colocation","term_group":0,"term_taxonomy_id":208,"taxonomy":"category","description":"xneelo's colocation products and services","parent":205,"count":18,"filter":"raw","term_order":"58","cat_ID":208,"category_count":18,"category_description":"xneelo's colocation products and services","cat_name":"Colocation","category_nicename":"colocation","category_parent":205},{"term_id":205,"name":"Products and Services","slug":"products-and-services","term_group":0,"term_taxonomy_id":205,"taxonomy":"category","description":"Products and Services provided by xneelo","parent":0,"count":93,"filter":"raw","term_order":"98","cat_ID":205,"category_count":93,"category_description":"Products and Services provided by xneelo","cat_name":"Products and Services","category_nicename":"products-and-services","category_parent":0}],"tag_title":[{"term_id":21194,"name":"important info for colocation","slug":"important-info-for-colocation","term_group":0,"term_taxonomy_id":21194,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1080"},{"term_id":17501,"name":"getting started colocation","slug":"getting-started-colocation","term_group":0,"term_taxonomy_id":17501,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2294"},{"term_id":17102,"name":"colocation","slug":"colocation","term_group":0,"term_taxonomy_id":17102,"taxonomy":"post_tag","description":"","parent":0,"count":6,"filter":"raw","term_order":"2420"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/21435","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=21435"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/21435\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=21435"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=21435"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=21435"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=21435"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
Directions to our Samrand Data Centre:<\/h2>\n
\n
Setting up your rack<\/h2>\n
STS Switch<\/h3>\n
Blanking Plates<\/h3>\n
Brush Panels<\/h3>\n
\n<\/span><\/p>\nA & B Power Feeds<\/h3>\n
Traffic and power usage<\/h2>\n
Traffic usage<\/span><\/h3>\n
\n
Power usage\u00a0<\/span><\/h3>\n
\n
\n<\/span><\/li>\n<\/ul>\nManage DNS\u00a0<\/span><\/h2>\n
Rack Assist services<\/span><\/h2>\n
Cancellation<\/h2>\n
Visiting the data centre<\/h2>\r\nAnyone entering the data centre for the first time needs to make an appointment<\/strong> to arrange biometric access and for credentials to be verified. Appointments can be scheduled between 8 am to 5 pm weekdays via email<\/a>. <\/span>\r\n\r\nOne of our staff members will meet you and guide you through the following procedures:<\/span>\r\n
\r\n \t
Directions to our Samrand Data Centre:<\/h2>\r\n
\r\n \t
Setting up your rack<\/h2>\r\n
STS Switch<\/h3>\r\nIt is highly advisable that an STS switch be installed inside each rack, in the event that power is lost to one of the feeds. Also, this is pertinent if equipment inside the rack does not have dual PSU.\r\n
Blanking Plates<\/h3>\r\nThe purpose of the blanking plates are to limit the escape of cold air outside the Colocation pod, to maintain the temperature and pressure inside the pod, which has a direct impact on the effectiveness of our cooling (reducing our power consumption and our carbon footprint).<\/span>\r\n\r\nTherefore, should there be an open unit which is not in use we will replace the blanking plate on your behalf.<\/span>\r\n
Brush Panels<\/h3>\r\nWe appeal to our customers to make use of a brush panel should you wish to lead cables through an open unit within your Colocation rack.<\/span>\r\n<\/span>\r\n
A & B Power Feeds<\/h3>\r\nThe A & B power feeds are for redundancy purposes. <\/span>It is highly advisable that an STS switch be installed inside each rack, in the event power is lost to one of the feeds. This is especially pertinent if the equipment inside the rack does not have dual PSU.<\/span>\r\n
Traffic and power usage<\/h2>\r\n
Traffic usage<\/span><\/h3>\r\n
\r\n \t
Power usage\u00a0<\/span><\/h3>\r\n
\r\n \t
Manage DNS\u00a0<\/span><\/h2>\r\nThe DNS Tool in the Control Panel<\/a> enables you to easily and conveniently manage your domain records to point to your server\u2019s IP address.\u00a0<\/span>\r\n
Rack Assist services<\/span><\/h2>\r\nThis service includes server hard reboots<\/strong> and rack pin resets<\/strong>. There is no cost if this service is utilised during working hours. A service fee applies after hours\u00a0\u2013\u00a0<\/strong>refer to our\u00a0<\/span>Colocation webpage<\/a>\u00a0for pricing<\/span>. Find out more<\/a><\/span>\r\n
Cancellation<\/h2>\r\nIf your rack is no longer needed, here's<\/a> how to cancel this service. Note that a 30-day cancellation period applies."},"excerpt":{"rendered":"