{"id":23985,"date":"2018-12-14T08:35:41","date_gmt":"2018-12-14T06:35:41","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=23985"},"modified":"2026-01-13T09:58:30","modified_gmt":"2026-01-13T07:58:30","slug":"cpanel","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/cpanel\/","title":{"rendered":"How to move your website and mail from cPanel to xneelo"},"content":{"rendered":"

Are you moving to xneelo from a hosting provider that uses cPanel?<\/strong><\/p>\n

Transferring your website and mail to a new hosting provider may seem daunting, but this guide will show you how to back up your website at your current host using cPanel and copy it directly to our servers. Our Support team will then be able to assist you with extracting the content.<\/p>\n

To avoid any downtime to your email, it is best to recreate your email addresses<\/a> on our servers before the website content is uploaded and\u00a0the domain is transferred.<\/p>\n

Copy your files from cPanel<\/span>\u00a0directly onto the xneelo server<\/span><\/h3>\n
    \n
  1. Log in to <\/span>cPanel<\/b>. Once logged in, under <\/span>Files<\/b>, select <\/span>Backup Wizard\"\"<\/b><\/li>\n
  2. Select <\/span>Back Up
    \n\"\"
    \n<\/b><\/li>\n
  3. Select <\/span>Full Backup
    \n\"\"
    \n<\/b><\/b><\/p>\n

    Complete the backup fields as follows:<\/span><\/h4>\n