{"id":2443,"date":"2009-08-17T21:53:00","date_gmt":"2009-08-17T19:53:00","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2443"},"modified":"2026-01-30T09:21:39","modified_gmt":"2026-01-30T07:21:39","slug":"what-privileges-do-contacts-have","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/managing-accounts-and-payments\/account-management\/what-privileges-do-contacts-have\/","title":{"rendered":"What Privileges do Contacts have?"},"content":{"rendered":"\n\n\n
\n

Your konsoleH contacts will not automatically transfer to the xneelo Control Panel.<\/p>\n

Switch to\u00a0Collaborators<\/a>\u00a0to set up access and permission management in your\u00a0new Control Panel<\/a>.<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Each xneelo account allows you to specify authorised access to various individuals according to their role<\/strong>; whether as the Account Owner, additional Authoritative contacts, or Billing or Technical contacts. Refer to these articles for further information:<\/p>\n

Authorised Contacts and their Access Rights<\/a><\/p>\n

Update Authorised Contacts<\/a><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Privileges<\/td>\nAccount
\nOwner<\/td>\n		Auth Contact<\/b><\/td>\nBilling Contact<\/b><\/td>\nTech
\nContact<\/b><\/td>\n<\/tr>\n
Instruction for account\u00a0changes via authorised email address<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Place new orders and cancel services<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Voting tickets (xneelo’s ticketing system)<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Authorised to change the payment method or banking details<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Receives a copy of invoices<\/td>\nYes<\/td>\nNo<\/td>\nYes<\/td>\nNo<\/td>\n<\/tr>\n
Can request information relating to payments and invoices<\/td>\nYes<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\n<\/tr>\n
Responsible for the payment of any invoices on the account<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Authorised for all domains<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
Authorised for specific domain (passwords, logs, database access etc)<\/td>\nAll domains<\/td>\nAll domains<\/td>\nNo<\/td>\nYes \u2013\u00a0for authorised domains only<\/td>\n<\/tr>\n
Legal owner of the Hosting Account<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
konsoleH Admin Level Access<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nNo<\/td>\n<\/tr>\n
konsoleH Domain Level Access<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nYes \u2013\u00a0for authorised domains only<\/td>\n<\/tr>\n
Data Centre Access (confirmed appointment only)<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nYes \u2013\u00a0for authorised servers only<\/td>\n<\/tr>\n
Can request DNS changes<\/td>\nYes<\/td>\nYes<\/td>\nNo<\/td>\nYes \u2013\u00a0for authorised domains only<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false,"plain":"\r\n\r\n\r\n
\r\n

Your konsoleH contacts will not automatically transfer to the xneelo Control Panel.<\/p>\r\n

Switch to\u00a0Collaborators<\/a>\u00a0to set up access and permission management in your\u00a0new Control Panel<\/a>.<\/p>\r\n<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nEach xneelo account allows you to specify authorised access to various individuals according to their role<\/strong>; whether as the Account Owner, additional Authoritative contacts, or Billing or Technical contacts. Refer to these articles for further information:\r\n\r\nAuthorised Contacts and their Access Rights<\/a>\r\n\r\nUpdate Authorised Contacts<\/a>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Privileges<\/td>\r\nAccount\r\nOwner<\/td>\r\nAuth Contact<\/b><\/td>\r\nBilling Contact<\/b><\/td>\r\nTech\r\nContact<\/b><\/td>\r\n<\/tr>\r\n
Instruction for account\u00a0changes via authorised email address<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Place new orders and cancel services<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Voting tickets (xneelo's ticketing system)<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Authorised to change the payment method or banking details<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Receives a copy of invoices<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Can request information relating to payments and invoices<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Responsible for the payment of any invoices on the account<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Authorised for all domains<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
Authorised for specific domain (passwords, logs, database access etc)<\/td>\r\nAll domains<\/td>\r\nAll domains<\/td>\r\nNo<\/td>\r\nYes \u2013\u00a0for authorised domains only<\/td>\r\n<\/tr>\r\n
Legal owner of the Hosting Account<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
konsoleH Admin Level Access<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nNo<\/td>\r\n<\/tr>\r\n
konsoleH Domain Level Access<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nYes \u2013\u00a0for authorised domains only<\/td>\r\n<\/tr>\r\n
Data Centre Access (confirmed appointment only)<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nYes \u2013\u00a0for authorised servers only<\/td>\r\n<\/tr>\r\n
Can request DNS changes<\/td>\r\nYes<\/td>\r\nYes<\/td>\r\nNo<\/td>\r\nYes \u2013\u00a0for authorised domains only<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>"},"excerpt":{"rendered":"

Did you know that each xneelo account allows you to specify authorised access to various individuals, according to their role? Refer to this detailed table. <\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[201,189,191],"tags":[599,601,499,603,605,607],"topics":[10403],"class_list":["post-2443","post","type-post","status-publish","format-standard","hentry","category-account-management","category-accounts-and-payments","category-managing-accounts-and-payments","tag-account-owner","tag-auth-contact","tag-contacts","tag-billing-contact","tag-privileges","tag-authorised-contact","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":201,"name":"Account 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