{"id":25171,"date":"2019-04-12T15:18:38","date_gmt":"2019-04-12T13:18:38","guid":{"rendered":"https:\/\/hetzner.co.za\/help-centre\/?p=25171"},"modified":"2025-03-26T09:36:04","modified_gmt":"2025-03-26T07:36:04","slug":"yosemite-mail-ssl","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/yosemite-mail-ssl\/","title":{"rendered":"Set up email in OS X Yosemite Mail"},"content":{"rendered":"<p><em><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13521 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/Yosemite-Mail-logo-150x150.png\" alt=\"Yosemite-Mail-logo\" width=\"150\" height=\"150\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/Yosemite-Mail-logo-150x150.png 150w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/Yosemite-Mail-logo-300x300.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/Yosemite-Mail-logo.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/Yosemite-Mail-logo-768x768.png 768w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/em>Follow this tutorial to manually set up your mail account. If your account is already setup but is giving errors, follow our <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/mail-yosemite-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting guide<\/a>.<\/p>\n<p>Replace <em>example.com<\/em> with your domain name.<\/p>\n<p>&nbsp;<\/p>\n<h2>Add a new email account<\/h2>\n<ol>\n<li>Launch<b>\u00a0Mail<\/b>.<\/li>\n<li>From the toolbar at the top, select <b>Mail<\/b>\u00a0and then <b>Add Account\u2026<\/b><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13633 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/05\/mac-add-acount.png\" alt=\"mac-add-acount\" width=\"300\" height=\"356\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/05\/mac-add-acount.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/05\/mac-add-acount-253x300.png 253w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/li>\n<li>Select <b>Other Mail Account\u2026<\/b><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13527 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/mac-othe-mail.png\" alt=\"mac-othe-mail\" width=\"450\" height=\"368\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/mac-othe-mail.png 450w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/mac-othe-mail-300x245.png 300w\" sizes=\"auto, (max-width: 450px) 100vw, 450px\" \/><\/li>\n<li>Enter your details\n<ul>\n<li><strong>Full Name<\/strong>\u00a0\u2013 the name that will appear in the \u2018From\u2019 field when you send emails<\/li>\n<li><strong>Email Address\u00a0<\/strong> \u2013 your full email address<\/li>\n<li><strong>Password\u00a0\u2013 <\/strong>your email password (forgotten passwords cannot be restored but they can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a>)<\/li>\n<li>Select\u00a0<strong>Create<\/strong><\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13709 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-1.png\" alt=\"yosemite-add-mail\" width=\"600\" height=\"395\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-1.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-1-300x198.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/li>\n<li>A pop up will appear that reads &#8216;Account must be manually configured&#8217;. Select\u00a0<b>Next<\/b><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13713 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-2-1.png\" alt=\"yosemite-add-mail-2\" width=\"600\" height=\"395\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-2-1.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-2-1-300x198.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<h3>Incoming Mail Server Info<\/h3>\n<\/li>\n<li>Enter these details:\n<ul>\n<li><strong>Account Type\u2013<\/strong>\u00a0Select\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP or IMAP<\/a>\u00a0(this guide\u00a0defaults to IMAP)<\/li>\n<li><strong>Mail Server \u2013\u00a0<\/strong>has\u00a0<strong>mail.\u00a0<\/strong>before the domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\n<li><strong>User Name\u2013<\/strong>\u00a0your full email address<\/li>\n<li><strong>Password\u2013<\/strong><strong>\u00a0<\/strong>your email password (forgotten passwords cannot be restored but they can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a>)<\/li>\n<li>Select\u00a0<strong>Next<\/strong><\/li>\n<\/ul>\n<h3>Outgoing Mail Server Info<\/h3>\n<ul>\n<li><strong>SMTP Server \u2013<\/strong>has\u00a0<strong>smtp<\/strong>\u00a0before the domain name e.g.\u00a0<em>smtp.example.com*<\/em><\/li>\n<li><strong>User Name\u2013<\/strong>\u00a0your full email address<\/li>\n<li><strong>Password\u00a0\u2013 <\/strong>your email password (forgotten passwords cannot be restored but they can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/change-or-reset-my-email-password\/\"><\/a>)<\/li>\n<li>Select<b> Create<\/b><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.<\/p>\n<p><strong>You have completed your account setup.<\/strong>\u00a0 Your Mac mail program should now be set to send and receive email. We recommend sending a test email.<\/p>\n<p>Email still not working? Read our <a title=\"Troubleshooting Guide\" href=\"https:\/\/xneelo.co.za\/help-centre\/email\/mail-yosemite-troubleshoot\/\" target=\"_blank\" rel=\"noopener\">Troubleshooting guide<\/a><\/p>\n","protected":false,"plain":"<em><img class=\"alignleft wp-image-13521 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/Yosemite-Mail-logo-150x150.png\" alt=\"Yosemite-Mail-logo\" width=\"150\" height=\"150\" \/><\/em>Follow this tutorial to manually set up your mail account. If your account is already setup but is giving errors, follow our <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/mail-yosemite-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting guide<\/a>.\r\n\r\nReplace <em>example.com<\/em> with your domain name.\r\n\r\n&nbsp;\r\n<h2>Add a new email account<\/h2>\r\n<ol>\r\n \t<li>Launch<b>\u00a0Mail<\/b>.<\/li>\r\n \t<li>From the toolbar at the top, select <b>Mail<\/b>\u00a0and then <b>Add Account\u2026<\/b>\r\n<img class=\"alignnone wp-image-13633 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/05\/mac-add-acount.png\" alt=\"mac-add-acount\" width=\"300\" height=\"356\" \/><\/li>\r\n \t<li>Select <b>Other Mail Account\u2026<\/b>\r\n<img class=\"alignnone wp-image-13527 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/mac-othe-mail.png\" alt=\"mac-othe-mail\" width=\"450\" height=\"368\" \/><\/li>\r\n \t<li>Enter your details\r\n<ul>\r\n \t<li><strong>Full Name<\/strong>\u00a0\u2013 the name that will appear in the \u2018From\u2019 field when you send emails<\/li>\r\n \t<li><strong>Email Address\u00a0<\/strong> \u2013 your full email address<\/li>\r\n \t<li><strong>Password\u00a0\u2013 <\/strong>your email password (forgotten passwords cannot be restored but they can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a>)<\/li>\r\n \t<li>Select\u00a0<strong>Create<\/strong><\/li>\r\n<\/ul>\r\n<img class=\"alignnone wp-image-13709 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-1.png\" alt=\"yosemite-add-mail\" width=\"600\" height=\"395\" \/><\/li>\r\n \t<li>A pop up will appear that reads 'Account must be manually configured'. Select\u00a0<b>Next<\/b>\r\n<img class=\"alignnone wp-image-13713 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/yosemite-add-mail-2-1.png\" alt=\"yosemite-add-mail-2\" width=\"600\" height=\"395\" \/>\r\n<h3>Incoming Mail Server Info<\/h3>\r\n<\/li>\r\n \t<li>Enter these details:\r\n<ul>\r\n \t<li><strong>Account Type\u2013<\/strong>\u00a0Select\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP or IMAP<\/a>\u00a0(this guide\u00a0defaults to IMAP)<\/li>\r\n \t<li><strong>Mail Server \u2013\u00a0<\/strong>has\u00a0<strong>mail.\u00a0<\/strong>before the domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\r\n \t<li><strong>User Name\u2013<\/strong>\u00a0your full email address<\/li>\r\n \t<li><strong>Password\u2013<\/strong><strong>\u00a0<\/strong>your email password (forgotten passwords cannot be restored but they can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a>)<\/li>\r\n \t<li>Select\u00a0<strong>Next<\/strong><\/li>\r\n<\/ul>\r\n<h3>Outgoing Mail Server Info<\/h3>\r\n<ul>\r\n \t<li><strong>SMTP Server \u2013<\/strong>has\u00a0<strong>smtp<\/strong>\u00a0before the domain name e.g.\u00a0<em>smtp.example.com*<\/em><\/li>\r\n \t<li><strong>User Name\u2013<\/strong>\u00a0your full email address<\/li>\r\n \t<li><strong>Password\u00a0\u2013 <\/strong>your email password (forgotten passwords cannot be restored but they can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/change-or-reset-my-email-password\/\"><\/a>)<\/li>\r\n \t<li>Select<b> Create<\/b><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\n* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.\r\n\r\n<strong>You have completed your account setup.<\/strong>\u00a0 Your Mac mail program should now be set to send and receive email. We recommend sending a test email.\r\n\r\nEmail still not working? Read our <a title=\"Troubleshooting Guide\" href=\"https:\/\/xneelo.co.za\/help-centre\/email\/mail-yosemite-troubleshoot\/\" target=\"_blank\" rel=\"noopener\">Troubleshooting guide<\/a>"},"excerpt":{"rendered":"<p>This article will take you step-by-step through the process of setting up your Mac Mail in version OS X Yosemite.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119,120],"tags":[],"topics":[10399],"class_list":["post-25171","post","type-post","status-publish","format-standard","hentry","category-email","category-mail-setup","topics-mac-mail"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0},{"term_id":120,"name":"Email Setup","slug":"mail-setup","term_group":0,"term_taxonomy_id":120,"taxonomy":"category","description":"Follow our easy to set up email guides","parent":119,"count":40,"filter":"raw","term_order":"63","cat_ID":120,"category_count":40,"category_description":"Follow our easy to set up email guides","cat_name":"Email Setup","category_nicename":"mail-setup","category_parent":119}],"tag_title":false},"featured_image_src":null,"author_info":{"display_name":"janine.g","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/janine-g\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/60563272a8fc98e284410c640884d1e02e7271b28f06b7526c5f7dd877cb33f9?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/25171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=25171"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/25171\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=25171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=25171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=25171"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=25171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}