{"id":2601,"date":"2009-12-09T10:51:51","date_gmt":"2009-12-09T08:51:51","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2601"},"modified":"2025-12-29T09:31:46","modified_gmt":"2025-12-29T07:31:46","slug":"why-have-i-not-received-payment-reminders-via-sms-or-email","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/why-have-i-not-received-payment-reminders-via-sms-or-email\/","title":{"rendered":"Why have I not received payment reminders via SMS or email?"},"content":{"rendered":"

Keeping your contact details<\/b> updated (email address and contact numbers) remains the responsibility of our customers. Please use the xneelo Control Panel<\/a> to update your email address or cell number as this information is used to stay in touch with you.<\/p>\n","protected":false,"plain":"Keeping your contact details<\/b> updated (email address and contact numbers) remains the responsibility of our customers. Please use the xneelo Control Panel<\/a> to update your email address or cell number as this information is used to stay in touch with you."},"excerpt":{"rendered":"

Please keep your contact details up to date (email address and contact numbers) as this information is used to stay in touch with you.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189,194],"tags":[17700,17703,17706,17709,17712,17051],"topics":[11257],"class_list":["post-2601","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","category-faq-accounts-and-payments","tag-why-have-i-not-received-my-invoice","tag-payment-reminder","tag-update-contact-details","tag-update-email-address","tag-update-number","tag-update-details","topics-billing-queries"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts 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