{"id":2617,"date":"2010-03-02T09:57:00","date_gmt":"2010-03-02T07:57:00","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2617"},"modified":"2025-04-30T11:16:02","modified_gmt":"2025-04-30T09:16:02","slug":"obtain-a-copy-of-contract","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/obtain-a-copy-of-contract\/","title":{"rendered":"How to obtain a copy of your contract with xneelo"},"content":{"rendered":"

When you place an online order with xneelo, you tick a box confirming that you accept xneelo’s Terms and Conditions.\u00a0 These are our Terms of Service, which can be found here: Terms of Service<\/a>.<\/p>\n

\"\"<\/a><\/p>\n

Whilst not required in law, the act of ticking the box is your electronic signature. This form of contract is made available to our clients in terms of our common law \u201cticket cases\u201d and section 13<\/a> of the Electronic Communications and Transactions Act, 25 of 2002.<\/p>\n

Debit order consent<\/h2>\n

Similarly, when you provide or update your bank account details, the following tick box needs to be ticked:<\/p>\n

\"\"<\/a><\/p>\n","protected":false,"plain":"When you place an online order with xneelo, you tick a box confirming that you accept xneelo's Terms and Conditions.\u00a0 These are our Terms of Service, which can be found here: Terms of Service<\/a>.\r\n\r\n\"\"<\/a>\r\n\r\nWhilst not required in law, the act of ticking the box is your electronic signature. This form of contract is made available to our clients in terms of our common law \u201cticket cases\u201d and section 13<\/a> of the Electronic Communications and Transactions Act, 25 of 2002.\r\n

Debit order consent<\/h2>\r\nSimilarly, when you provide or update your bank account details, the following tick box needs to be ticked:\r\n\r\n\"\"<\/a>"},"excerpt":{"rendered":"

When placing an order with us, customers tick a box confirming that they have read and agree to comply with the terms of our contract. <\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189,197,190],"tags":[23207,23204,23201,23198,23213,23210,17994],"topics":[],"class_list":["post-2617","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","category-billing","category-getting-started-accounts-and-payments","tag-terms-of-service","tag-multid","tag-terms-and-conditions","tag-contract","tag-xneelo-contract","tag-electronic-signature","tag-xcp"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts and Payments","slug":"accounts-and-payments","term_group":0,"term_taxonomy_id":189,"taxonomy":"category","description":"Everything your need know about your web hosting account and hosting costs\/payments","parent":0,"count":67,"filter":"raw","term_order":"51","cat_ID":189,"category_count":67,"category_description":"Everything your need know about your web hosting account and hosting costs\/payments","cat_name":"Accounts and Payments","category_nicename":"accounts-and-payments","category_parent":0},{"term_id":197,"name":"Billing","slug":"billing","term_group":0,"term_taxonomy_id":197,"taxonomy":"category","description":"How xneelo's billing cycle and procedure works","parent":190,"count":6,"filter":"raw","term_order":"55","cat_ID":197,"category_count":6,"category_description":"How xneelo's billing cycle and procedure works","cat_name":"Billing","category_nicename":"billing","category_parent":190},{"term_id":190,"name":"Getting Started with Accounts and payments","slug":"getting-started-accounts-and-payments","term_group":0,"term_taxonomy_id":190,"taxonomy":"category","description":"Getting started with your account profile and xneelo billing procedures","parent":189,"count":12,"filter":"raw","term_order":"75","cat_ID":190,"category_count":12,"category_description":"Getting started with your account profile and xneelo billing procedures","cat_name":"Getting Started with Accounts and payments","category_nicename":"getting-started-accounts-and-payments","category_parent":189}],"tag_title":[{"term_id":23207,"name":"terms of service","slug":"terms-of-service","term_group":0,"term_taxonomy_id":23207,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"417"},{"term_id":23204,"name":"multiD","slug":"multid","term_group":0,"term_taxonomy_id":23204,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"418"},{"term_id":23201,"name":"terms and conditions","slug":"terms-and-conditions","term_group":0,"term_taxonomy_id":23201,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"420"},{"term_id":23198,"name":"contract","slug":"contract","term_group":0,"term_taxonomy_id":23198,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"423"},{"term_id":23213,"name":"xneelo contract","slug":"xneelo-contract","term_group":0,"term_taxonomy_id":23213,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"426"},{"term_id":23210,"name":"electronic signature","slug":"electronic-signature","term_group":0,"term_taxonomy_id":23210,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"429"},{"term_id":17994,"name":"xcp","slug":"xcp","term_group":0,"term_taxonomy_id":17994,"taxonomy":"post_tag","description":"","parent":0,"count":127,"filter":"raw","term_order":"2132"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=2617"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2617\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=2617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=2617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=2617"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=2617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}