{"id":2799,"date":"2010-10-20T18:27:00","date_gmt":"2010-10-20T15:27:00","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2799"},"modified":"2026-01-30T09:21:53","modified_gmt":"2026-01-30T07:21:53","slug":"how-do-i-change-my-management-password","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/how-do-i-change-my-management-password\/","title":{"rendered":"How to change your konsoleH Admin\/Management password"},"content":{"rendered":"<p>Your <strong>Admin\/Management password is used to access your konsoleH control panel<\/strong> and controls all aspects of your hosting account.<\/p>\n<p>This password, together with the authoritative email address or customer number, provides Admin (top level) access to all domains or products in your account.<\/p>\n<h2>Change your konsoleH\u00a0<b>Management password<\/b><\/h2>\n<div id=\"action_points\">\n<ol>\n<li>Browse to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong> at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\">Admin level<\/a><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15443\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png\" alt=\"\" width=\"2082\" height=\"689\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png 2082w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-300x99.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-1024x339.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-768x254.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-1536x508.png 1536w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide-2048x678.png 2048w\" sizes=\"auto, (max-width: 2082px) 100vw, 2082px\" \/><\/li>\n<li>Select the <b>Account Admin<\/b> tab on the right-hand side<\/li>\n<li>Select<b>\u00a0Account Details &gt; Management Password<\/b> in the left-hand menu<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-18133\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1.png\" alt=\"\" width=\"1828\" height=\"718\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1.png 1828w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1-300x118.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1-1024x402.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1-768x302.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1-1536x603.png 1536w\" sizes=\"auto, (max-width: 1828px) 100vw, 1828px\" \/><\/li>\n<li>Insert your current password<\/li>\n<li>Insert your new password<\/li>\n<li>Confirm your new password<\/li>\n<li>Select <b>Update<\/b><\/li>\n<\/ol>\n<\/div>\n<p><b>Please note<\/b>: We will only accept strong passwords. To ensure your password is strong make sure you adhere to the following guidelines:<\/p>\n<ul>\n<li>Use both upper and lower case letters, as well as digits.<\/li>\n<li>Ensure it is at least 11 characters long.<\/li>\n<li>Do not use your username, email address or domain names associated with your account.<\/li>\n<li>Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.<\/li>\n<li>Use different passwords for your various hosting services.<\/li>\n<li>Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.<\/li>\n<\/ul>\n<p>If you lose your Customer\u00a0Number or Admin\/Management password, click <a title=\"here\" href=\"\/help-centre\/accounts-and-payments\/what-if-i-lose-my-management-password\/\">here<\/a>.<\/p>\n","protected":false,"plain":"Your <strong>Admin\/Management password is used to access your konsoleH control panel<\/strong> and controls all aspects of your hosting account.\r\n\r\nThis password, together with the authoritative email address or customer number, provides Admin (top level) access to all domains or products in your account.\r\n<h2>Change your konsoleH\u00a0<b>Management password<\/b><\/h2>\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li>Browse to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong> at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\">Admin level<\/a><img class=\"alignnone size-full wp-image-15443\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-login-wide.png\" alt=\"\" width=\"2082\" height=\"689\" \/><\/li>\r\n \t<li>Select the <b>Account Admin<\/b> tab on the right-hand side<\/li>\r\n \t<li>Select<b>\u00a0Account Details &gt; Management Password<\/b> in the left-hand menu<img class=\"alignnone size-full wp-image-18133\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2010\/10\/kh-management-password1.png\" alt=\"\" width=\"1828\" height=\"718\" \/><\/li>\r\n \t<li>Insert your current password<\/li>\r\n \t<li>Insert your new password<\/li>\r\n \t<li>Confirm your new password<\/li>\r\n \t<li>Select <b>Update<\/b><\/li>\r\n<\/ol>\r\n<\/div>\r\n<b>Please note<\/b>: We will only accept strong passwords. To ensure your password is strong make sure you adhere to the following guidelines:\r\n<ul>\r\n \t<li>Use both upper and lower case letters, as well as digits.<\/li>\r\n \t<li>Ensure it is at least 11 characters long.<\/li>\r\n \t<li>Do not use your username, email address or domain names associated with your account.<\/li>\r\n \t<li>Do not use your personal information, such as name, phone number, ID number, special dates, address or names of anyone you know.<\/li>\r\n \t<li>Use different passwords for your various hosting services.<\/li>\r\n \t<li>Use a word or phrase you can remember easily, but would be very difficult for anyone else to guess.<\/li>\r\n<\/ul>\r\nIf you lose your Customer\u00a0Number or Admin\/Management password, click <a title=\"here\" href=\"\/help-centre\/accounts-and-payments\/what-if-i-lose-my-management-password\/\">here<\/a>."},"excerpt":{"rendered":"<p>Your Admin\/Management password is used to access your konsoleH control panel and controls all aspects of your hosting account.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189],"tags":[423,963],"topics":[10403],"class_list":["post-2799","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","tag-change-password","tag-konsoleh-password","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts and Payments","slug":"accounts-and-payments","term_group":0,"term_taxonomy_id":189,"taxonomy":"category","description":"Everything your need know about your web hosting account and hosting costs\/payments","parent":0,"count":67,"filter":"raw","term_order":"51","cat_ID":189,"category_count":67,"category_description":"Everything your need know about your web hosting account and hosting costs\/payments","cat_name":"Accounts and Payments","category_nicename":"accounts-and-payments","category_parent":0}],"tag_title":[{"term_id":423,"name":"change password","slug":"change-password","term_group":0,"term_taxonomy_id":423,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw","term_order":"2758"},{"term_id":963,"name":"konsoleh password","slug":"konsoleh-password","term_group":0,"term_taxonomy_id":963,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2861"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2799","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=2799"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2799\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=2799"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=2799"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=2799"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=2799"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}