{"id":2809,"date":"2010-11-24T17:03:00","date_gmt":"2010-11-24T15:03:00","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2809"},"modified":"2026-01-30T09:33:42","modified_gmt":"2026-01-30T07:33:42","slug":"payment-confirmation","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/payment-confirmation\/","title":{"rendered":"How to confirm payment via konsoleH"},"content":{"rendered":"<h2>Do I need to send proof of payment?<\/h2>\n<p>If payment has been made by <strong>debit order\u00a0<\/strong>or <strong>credit\/debit card<\/strong>, then no further action is required.<\/p>\n<p>For EFT payment, it is <strong>not necessary to send a\u00a0Proof Of Payment<\/strong>, instead log into <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a> and follow these steps:<\/p>\n<div id=\"action_points\">\n<ol>\n<li>Browse to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong> at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener\">Admin level<\/a><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14861\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-login-1.png\" alt=\"kh login\" width=\"1284\" height=\"748\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-login-1.png 1284w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-login-1-300x175.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-login-1-1024x597.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-login-1-768x447.png 768w\" sizes=\"auto, (max-width: 1284px) 100vw, 1284px\" \/><\/li>\n<li>Select the <b>Account Admin<\/b> tab on the right-hand side <img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15223\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-account-admin-tab-2.png\" alt=\"kh-account-admin-tab-2\" width=\"2036\" height=\"656\" \/><\/li>\n<li>Select <b>Billing<\/b>\u00a0&gt;\u00a0<b>Statement Overview<\/b> from the left-hand menu<\/li>\n<li>Tick the <b>Payment Made<\/b>\u00a0box<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-15357\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box.png\" alt=\"kh-payment-made-box\" width=\"1634\" height=\"396\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box.png 1634w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box-300x73.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box-1024x248.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box-768x186.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box-1536x372.png 1536w\" sizes=\"auto, (max-width: 1634px) 100vw, 1634px\" \/><\/li>\n<\/ol>\n<\/div>\n","protected":false,"plain":"<h2>Do I need to send proof of payment?<\/h2>\r\nIf payment has been made by <strong>debit order\u00a0<\/strong>or <strong>credit\/debit card<\/strong>, then no further action is required.\r\n\r\nFor EFT payment, it is <strong>not necessary to send a\u00a0Proof Of Payment<\/strong>, instead log into <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a> and follow these steps:\r\n<div id=\"action_points\">\r\n<ol>\r\n \t<li>Browse to <strong><a href=\"http:\/\/secure.konsoleh.co.za\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong> at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener\">Admin level<\/a>\r\n<img class=\"alignnone size-full wp-image-14861\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2009\/08\/kh-login-1.png\" alt=\"kh login\" width=\"1284\" height=\"748\" \/><\/li>\r\n \t<li>Select the <b>Account Admin<\/b> tab on the right-hand side <img class=\"alignnone size-full wp-image-15223\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-account-admin-tab-2.png\" alt=\"kh-account-admin-tab-2\" width=\"2036\" height=\"656\" \/><\/li>\r\n \t<li>Select <b>Billing<\/b>\u00a0&gt;\u00a0<b>Statement Overview<\/b> from the left-hand menu<\/li>\r\n \t<li>Tick the <b>Payment Made<\/b>\u00a0box\r\n<img class=\"alignnone size-full wp-image-15357\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/06\/kh-payment-made-box.png\" alt=\"kh-payment-made-box\" width=\"1634\" height=\"396\" \/><\/li>\r\n<\/ol>\r\n<\/div>"},"excerpt":{"rendered":"<p>It is not necessary to send proof of payment to xneelo. Confirm your payment via Account Admin in konsoleH.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189,194],"tags":[17357,17333,465,467,469],"topics":[10403],"class_list":["post-2809","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","category-faq-accounts-and-payments","tag-payment","tag-payment-made","tag-proof-of-payment","tag-confirm-payment","tag-payment-confirmation","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts and Payments","slug":"accounts-and-payments","term_group":0,"term_taxonomy_id":189,"taxonomy":"category","description":"Everything your need know about your web hosting account and hosting costs\/payments","parent":0,"count":67,"filter":"raw","term_order":"51","cat_ID":189,"category_count":67,"category_description":"Everything your need know about your web hosting account and hosting costs\/payments","cat_name":"Accounts and Payments","category_nicename":"accounts-and-payments","category_parent":0},{"term_id":194,"name":"FAQ about accounts and payments","slug":"faq-accounts-and-payments","term_group":0,"term_taxonomy_id":194,"taxonomy":"category","description":"Frequently asked question and answers about xneelo accounts and payments","parent":189,"count":14,"filter":"raw","term_order":"71","cat_ID":194,"category_count":14,"category_description":"Frequently asked question and answers about xneelo accounts and payments","cat_name":"FAQ about accounts and payments","category_nicename":"faq-accounts-and-payments","category_parent":189}],"tag_title":[{"term_id":17357,"name":"payment","slug":"payment","term_group":0,"term_taxonomy_id":17357,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2332"},{"term_id":17333,"name":"payment made","slug":"payment-made","term_group":0,"term_taxonomy_id":17333,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw","term_order":"2339"},{"term_id":465,"name":"proof of payment","slug":"proof-of-payment","term_group":0,"term_taxonomy_id":465,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2861"},{"term_id":467,"name":"confirm payment","slug":"confirm-payment","term_group":0,"term_taxonomy_id":467,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw","term_order":"2885"},{"term_id":469,"name":"payment confirmation","slug":"payment-confirmation","term_group":0,"term_taxonomy_id":469,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2907"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2809","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=2809"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2809\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=2809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=2809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=2809"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=2809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}