{"id":2811,"date":"2010-11-22T12:22:01","date_gmt":"2010-11-22T12:22:01","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2811"},"modified":"2025-12-29T12:22:48","modified_gmt":"2025-12-29T10:22:48","slug":"international-payment","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/international-payment\/","title":{"rendered":"International Payment"},"content":{"rendered":"<h2>International Payment options<\/h2>\n<p><strong>Payment from customers outside of South Africa (i.e. non-South African bank accounts) are offered on an annual basis<\/strong>, using either:<\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">DPO<\/span>\u00a0card payment (debit, credit or cheque)<\/li>\n<li>bank transfer<\/li>\n<\/ul>\n<p>We recommend that you make use of the option to pay by card via the <strong>Pay Now<\/strong> link in the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-settle-your-invoice-by-card-via-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener\">xneelo Control Panel<\/a>. These payments reflect immediately and there are no bank transfer costs involved.<\/p>\n<p>Due to exchange control limitations placed on banks in South Africa, <b>international credit card payments <\/b>can, unfortunately, not be processed via our debit order procedure.<\/p>\n<h2>Proof of Payment<\/h2>\n<p>No proof of payment is required for card payment.<\/p>\n<p>Proof of payment for all <b>international transfers<\/b> should be <a href=\"mailto:support@xneelo.com\" target=\"_blank\" rel=\"noopener\">forwarded to us<\/a> as these payments take longer to reflect on our bank statement and the reference on the bank statement is not always clear. Additionally, confirm payment\u00a0within the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-confirm-payment-via-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener\">xneelo Control Panel<\/a>.<\/p>\n<h2>International Bank Transfer information<\/h2>\n<p><span style=\"font-weight: 400;\"><strong>xneelo swift:<\/strong> ABSAZAJJ<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Account name:<\/strong> xneelo Pty Ltd<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Account number:<\/strong> 916 685 6924<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Account type:<\/strong> Savings<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Bank:<\/strong> ABSA<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Branch:<\/strong> Tyger Valley<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Branch code:<\/strong> 632005<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><strong>Address:<\/strong> ABSA Tyger Valley,\u00a0<\/span><span style=\"font-weight: 400;\">San Tyger Building,\u00a0<\/span><span style=\"font-weight: 400;\">Corner of Willie van Schoor + Old Oak Road,\u00a0<\/span><span style=\"font-weight: 400;\">Bellville,\u00a0<\/span><span style=\"font-weight: 400;\">7530<\/span><\/p>\n<p><strong>IBAN:<\/strong> As South Africa is a non-IBAN country, this code is not applicable.<\/p>\n<p>It is important to note that xneelo requires the South African Rand amount reflected on invoices to be deposited in our bank account.<\/p>\n<p><strong>Note:<\/strong> Any payment made to <span style=\"font-weight: 400;\">\u2018Hetzner Pty Ltd\u2019 will result in a failed transaction. If this transaction is not corrected and retried, it will result in <\/span><b>the disruption of your services.<\/b><span style=\"font-weight: 400;\">\u00a0 Our bank account name change follows our <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/hetzner-is-now-xneelo\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">company name change on 22 July 2019.<\/span><\/a><span style=\"font-weight: 400;\">\u00a0\u00a0<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/p>\n","protected":false,"plain":"<h2>International Payment options<\/h2>\r\n<strong>Payment from customers outside of South Africa (i.e. non-South African bank accounts) are offered on an annual basis<\/strong>, using either:\r\n<ul>\r\n \t<li><span >DPO<\/span>\u00a0card payment (debit, credit or cheque)<\/li>\r\n \t<li>bank transfer<\/li>\r\n<\/ul>\r\nWe recommend that you make use of the option to pay by card via the <strong>Pay Now<\/strong> link in the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-settle-your-invoice-by-card-via-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener\">xneelo Control Panel<\/a>. These payments reflect immediately and there are no bank transfer costs involved.\r\n\r\nDue to exchange control limitations placed on banks in South Africa, <b>international credit card payments <\/b>can, unfortunately, not be processed via our debit order procedure.\r\n<h2>Proof of Payment<\/h2>\r\nNo proof of payment is required for card payment.\r\n\r\nProof of payment for all <b>international transfers<\/b> should be <a href=\"mailto:support@xneelo.com\" target=\"_blank\" rel=\"noopener\">forwarded to us<\/a> as these payments take longer to reflect on our bank statement and the reference on the bank statement is not always clear. Additionally, confirm payment\u00a0within the <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-confirm-payment-via-the-xneelo-control-panel\/\" target=\"_blank\" rel=\"noopener\">xneelo Control Panel<\/a>.\r\n<h2>International Bank Transfer information<\/h2>\r\n<span ><strong>xneelo swift:<\/strong> ABSAZAJJ<\/span>\r\n\r\n<span ><strong>Account name:<\/strong> xneelo Pty Ltd<\/span>\r\n\r\n<span ><strong>Account number:<\/strong> 916 685 6924<\/span>\r\n\r\n<span ><strong>Account type:<\/strong> Savings<\/span>\r\n\r\n<span ><strong>Bank:<\/strong> ABSA<\/span>\r\n\r\n<span ><strong>Branch:<\/strong> Tyger Valley<\/span>\r\n\r\n<span ><strong>Branch code:<\/strong> 632005<\/span>\r\n\r\n<span ><strong>Address:<\/strong> ABSA Tyger Valley,\u00a0<\/span><span >San Tyger Building,\u00a0<\/span><span >Corner of Willie van Schoor + Old Oak Road,\u00a0<\/span><span >Bellville,\u00a0<\/span><span >7530<\/span>\r\n\r\n<strong>IBAN:<\/strong> As South Africa is a non-IBAN country, this code is not applicable.\r\n\r\nIt is important to note that xneelo requires the South African Rand amount reflected on invoices to be deposited in our bank account.\r\n\r\n<strong>Note:<\/strong> Any payment made to <span >\u2018Hetzner Pty Ltd\u2019 will result in a failed transaction. If this transaction is not corrected and retried, it will result in <\/span><b>the disruption of your services.<\/b><span >\u00a0 Our bank account name change follows our <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/hetzner-is-now-xneelo\/\" target=\"_blank\" rel=\"noopener\"><span >company name change on 22 July 2019.<\/span><\/a><span >\u00a0\u00a0<\/span><span >\r\n<\/span>"},"excerpt":{"rendered":"<p>International Payment options Payment from customers outside of South Africa (i.e. non-South African bank accounts) are offered on an annual basis, using either: DPO\u00a0card payment&#8230;<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189,190,196],"tags":[4451,4453,4513,4515,4517],"topics":[],"class_list":["post-2811","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","category-getting-started-accounts-and-payments","category-payment-made-tool","tag-swift-code","tag-international-payment","tag-swift","tag-iban","tag-overseas"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts 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