{"id":29768,"date":"2020-02-28T14:46:49","date_gmt":"2020-02-28T12:46:49","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=29768"},"modified":"2025-03-26T11:41:38","modified_gmt":"2025-03-26T09:41:38","slug":"how-to-setup-your-email-in-gmail-for-mobile","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/how-to-setup-your-email-in-gmail-for-mobile\/","title":{"rendered":"How to set up your email in Gmail for mobile"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-17909 alignleft\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/12\/gmail-logo-1.png\" alt=\"\" width=\"140\" height=\"140\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/12\/gmail-logo-1.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/12\/gmail-logo-1-150x150.png 150w\" sizes=\"auto, (max-width: 140px) 100vw, 140px\" \/><\/p>\n<p>This guide takes you step-by-step through the process of setting up a new email account in Gmail on your cell phone or tablet.<\/p>\n<p>To setup your email on a laptop or computer, see <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/setup-domain-gmail\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to setup your domain email in Gmail<\/a><\/p>\n<p>Replace\u00a0<em>example.com<\/em> with your domain name.<\/p>\n<h2>Check your password<\/h2>\n<ul>\n<li>First, check your password by browsing to\u00a0<a href=\"https:\/\/webmail.konsoleh.co.za\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Webmail<\/a> and trying to log in. If you aren\u2019t able to log in, then you have the incorrect password. Forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset in your control panel<\/a> \u2013 you will need to get your domain or web administrator to update it for you if you don\u2019t have control panel access.<\/li>\n<\/ul>\n<h2>Add your mail account<\/h2>\n<ol>\n<li>Open Gmail on your mobile device. If this is your first mail account to be set up, skip to step 4<\/li>\n<li>Tap the profile pic at the top right of the screen<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29792\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail1.png\" alt=\"\" width=\"371\" height=\"105\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail1.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail1-300x85.png 300w\" sizes=\"auto, (max-width: 371px) 100vw, 371px\" \/><\/li>\n<li>Tap\u00a0<strong>Add another account\u00a0<\/strong><br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29789\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail2.png\" alt=\"\" width=\"373\" height=\"396\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail2.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail2-282x300.png 282w\" sizes=\"auto, (max-width: 373px) 100vw, 373px\" \/><\/li>\n<li>On the Add Account screen, select <strong>Other<\/strong> at the bottom<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29786\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail3.png\" alt=\"\" width=\"372\" height=\"498\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail3.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail3-224x300.png 224w\" sizes=\"auto, (max-width: 372px) 100vw, 372px\" \/><\/li>\n<li>Type in the <strong>email address<\/strong> that you want to set up and then tap <strong>Next<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29783\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail4.png\" alt=\"\" width=\"370\" height=\"297\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail4.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail4-300x241.png 300w\" sizes=\"auto, (max-width: 370px) 100vw, 370px\" \/><\/strong><\/li>\n<li>Gmail will now try to connect<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29870\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail5v2.png\" alt=\"\" width=\"375\" height=\"221\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail5v2.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail5v2-300x177.png 300w\" sizes=\"auto, (max-width: 375px) 100vw, 375px\" \/><\/li>\n<li><strong>Incoming mail server<\/strong>\n<ul>\n<li><strong>User name:<\/strong> the full email address<\/li>\n<li><strong>Password:\u00a0<\/strong>your mail account password<\/li>\n<li><strong>IMAP server: mail.\u00a0<\/strong> followed by your domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\n<li><strong>Port:<\/strong> 993<\/li>\n<li><strong>Security type:<\/strong> SSL\/TLS<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-31568\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail9_ssl.png\" alt=\"\" width=\"404\" height=\"548\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail9_ssl.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail9_ssl-221x300.png 221w\" sizes=\"auto, (max-width: 404px) 100vw, 404px\" \/><\/li>\n<li>Tap <strong>Next\u00a0<\/strong>at the top right of your screen<\/li>\n<\/ul>\n<\/li>\n<li><strong>Outgoing server settings<\/strong>\n<ul>\n<li><strong>User name:<\/strong> the full email address<\/li>\n<li><strong>Password:\u00a0<\/strong>your mail account password \u2013 the same as step 7<\/li>\n<li><strong>SMTP server: smtp.\u00a0<\/strong>followed by your domain name e.g.\u00a0<em>smtp.example.com<\/em><\/li>\n<li><strong>Port:<\/strong> 465<\/li>\n<li><strong>Security type:<\/strong> SSL\/TLS<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-31571\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail8_ssl.png\" alt=\"\" width=\"406\" height=\"559\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail8_ssl.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail8_ssl-218x300.png 218w\" sizes=\"auto, (max-width: 406px) 100vw, 406px\" \/><\/li>\n<li>Tap <strong>Next<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>The account settings will be tested and you will then receive a success message.<\/li>\n<li>Add you name as you would like it to appear on your sent mail<br \/>\n<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-29774\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail7.png\" alt=\"\" width=\"358\" height=\"284\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail7.png 600w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail7-300x238.png 300w\" sizes=\"auto, (max-width: 358px) 100vw, 358px\" \/><\/li>\n<\/ol>\n<p>* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.<\/p>\n","protected":false,"plain":"<img class=\" wp-image-17909 alignleft\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/12\/gmail-logo-1.png\" alt=\"\" width=\"140\" height=\"140\" \/>\r\n\r\nThis guide takes you step-by-step through the process of setting up a new email account in Gmail on your cell phone or tablet.\r\n\r\nTo setup your email on a laptop or computer, see <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/setup-domain-gmail\/\" target=\"_blank\" rel=\"noopener noreferrer\">How to setup your domain email in Gmail<\/a>\r\n\r\nReplace\u00a0<em>example.com<\/em> with your domain name.\r\n<h2>Check your password<\/h2>\r\n<ul>\r\n \t<li>First, check your password by browsing to\u00a0<a href=\"https:\/\/webmail.konsoleh.co.za\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Webmail<\/a> and trying to log in. If you aren\u2019t able to log in, then you have the incorrect password. Forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset in your control panel<\/a> \u2013 you will need to get your domain or web administrator to update it for you if you don\u2019t have control panel access.<\/li>\r\n<\/ul>\r\n<h2>Add your mail account<\/h2>\r\n<ol>\r\n \t<li>Open Gmail on your mobile device. If this is your first mail account to be set up, skip to step 4<\/li>\r\n \t<li>Tap the profile pic at the top right of the screen\r\n<img class=\"alignnone wp-image-29792\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail1.png\" alt=\"\" width=\"371\" height=\"105\" \/><\/li>\r\n \t<li>Tap\u00a0<strong>Add another account\u00a0<\/strong>\r\n<img class=\"alignnone wp-image-29789\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail2.png\" alt=\"\" width=\"373\" height=\"396\" \/><\/li>\r\n \t<li>On the Add Account screen, select <strong>Other<\/strong> at the bottom\r\n<img class=\"alignnone wp-image-29786\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail3.png\" alt=\"\" width=\"372\" height=\"498\" \/><\/li>\r\n \t<li>Type in the <strong>email address<\/strong> that you want to set up and then tap <strong>Next\r\n<img class=\"alignnone wp-image-29783\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail4.png\" alt=\"\" width=\"370\" height=\"297\" \/><\/strong><\/li>\r\n \t<li>Gmail will now try to connect\r\n<img class=\"alignnone wp-image-29870\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail5v2.png\" alt=\"\" width=\"375\" height=\"221\" \/><\/li>\r\n \t<li><strong>Incoming mail server<\/strong>\r\n<ul>\r\n \t<li><strong>User name:<\/strong> the full email address<\/li>\r\n \t<li><strong>Password:\u00a0<\/strong>your mail account password<\/li>\r\n \t<li><strong>IMAP server: mail.\u00a0<\/strong> followed by your domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\r\n \t<li><strong>Port:<\/strong> 993<\/li>\r\n \t<li><strong>Security type:<\/strong> SSL\/TLS\r\n<img class=\"alignnone wp-image-31568\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail9_ssl.png\" alt=\"\" width=\"404\" height=\"548\" \/><\/li>\r\n \t<li>Tap <strong>Next\u00a0<\/strong>at the top right of your screen<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>Outgoing server settings<\/strong>\r\n<ul>\r\n \t<li><strong>User name:<\/strong> the full email address<\/li>\r\n \t<li><strong>Password:\u00a0<\/strong>your mail account password \u2013 the same as step 7<\/li>\r\n \t<li><strong>SMTP server: smtp.\u00a0<\/strong>followed by your domain name e.g.\u00a0<em>smtp.example.com<\/em><\/li>\r\n \t<li><strong>Port:<\/strong> 465<\/li>\r\n \t<li><strong>Security type:<\/strong> SSL\/TLS\r\n<img class=\"alignnone wp-image-31571\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail8_ssl.png\" alt=\"\" width=\"406\" height=\"559\" \/><\/li>\r\n \t<li>Tap <strong>Next<\/strong><\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>The account settings will be tested and you will then receive a success message.<\/li>\r\n \t<li>Add you name as you would like it to appear on your sent mail\r\n<img class=\"alignnone wp-image-29774\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2020\/02\/gmail7.png\" alt=\"\" width=\"358\" height=\"284\" \/><\/li>\r\n<\/ol>\r\n* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>."},"excerpt":{"rendered":"<p>This guide takes you step-by-step through the process of setting up a new email account in Gmail on your cell phone or tablet.<\/p>\n","protected":false},"author":8,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119],"tags":[22958],"topics":[],"class_list":["post-29768","post","type-post","status-publish","format-standard","hentry","category-email","tag-gmail-for-mobile"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0}],"tag_title":[{"term_id":22958,"name":"Gmail for mobile","slug":"gmail-for-mobile","term_group":0,"term_taxonomy_id":22958,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"495"}]},"featured_image_src":null,"author_info":{"display_name":"janine","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/janine\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/aa7eb245072caa276e9df6888f1456c90cbf5304bea0210152b08c26141c638e?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/29768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=29768"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/29768\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=29768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=29768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=29768"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=29768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}