{"id":2979,"date":"2011-07-15T12:49:03","date_gmt":"2011-07-15T12:49:03","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=2979"},"modified":"2022-11-10T11:54:49","modified_gmt":"2022-11-10T09:54:49","slug":"xneelo-doesnt-guarantee-backups","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/xneelo-doesnt-guarantee-backups\/","title":{"rendered":"Backups are not guaranteed"},"content":{"rendered":"<p>Should a particular <b>backup fail<\/b>, it is not always possible to re-run the backup within the available backup window (i.e. backups can cause performance issues on servers if run during busy periods). This can result in the backup for a particular day not being available, with the only option to use an older backup for restore purposes.<\/p>\n<p>A further factor is that should a catastrophic failure occur on a backup server itself, all Web\/mail servers that made use of that server for backups, will not have any backups until a new full backup is run to a new backup server. Due to the volumes of data involved, this process can take up to 24 hours. It will not be possible to offer customers a backup restore before this process is complete, leaving them with the option to revert to their own backup copies. Fortunately, the likelihood of such a failure occurring is extremely small.<\/p>\n<p>We do offer customers a reliable and cost-effective service where we do routinely achieve an over 99% success rate on all our backups.<\/p>\n","protected":false,"plain":"Should a particular <b>backup fail<\/b>, it is not always possible to re-run the backup within the available backup window (i.e. backups can cause performance issues on servers if run during busy periods). This can result in the backup for a particular day not being available, with the only option to use an older backup for restore purposes.\r\n\r\nA further factor is that should a catastrophic failure occur on a backup server itself, all Web\/mail servers that made use of that server for backups, will not have any backups until a new full backup is run to a new backup server. Due to the volumes of data involved, this process can take up to 24 hours. It will not be possible to offer customers a backup restore before this process is complete, leaving them with the option to revert to their own backup copies. Fortunately, the likelihood of such a failure occurring is extremely small.\r\n\r\nWe do offer customers a reliable and cost-effective service where we do routinely achieve an over 99% success rate on all our backups."},"excerpt":{"rendered":"<p>Should a particular backup fail, it is not always possible to re-run the backup within the available backup window, thus we do not guarantee backups.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[177,168,166],"tags":[17297],"topics":[],"class_list":["post-2979","post","type-post","status-publish","format-standard","hentry","category-backups","category-managing-website","category-website","tag-backups"],"acf":[],"additional_meta":{"category_title":[{"term_id":177,"name":"Backups","slug":"backups","term_group":0,"term_taxonomy_id":177,"taxonomy":"category","description":"The importance of Website Backups","parent":168,"count":8,"filter":"raw","term_order":"54","cat_ID":177,"category_count":8,"category_description":"The importance of Website Backups","cat_name":"Backups","category_nicename":"backups","category_parent":168},{"term_id":168,"name":"Managing your Website","slug":"managing-website","term_group":0,"term_taxonomy_id":168,"taxonomy":"category","description":"Managing your Website","parent":166,"count":52,"filter":"raw","term_order":"83","cat_ID":168,"category_count":52,"category_description":"Managing your Website","cat_name":"Managing your Website","category_nicename":"managing-website","category_parent":166},{"term_id":166,"name":"Website","slug":"website","term_group":0,"term_taxonomy_id":166,"taxonomy":"category","description":"About your Website(s)","parent":0,"count":169,"filter":"raw","term_order":"120","cat_ID":166,"category_count":169,"category_description":"About your Website(s)","cat_name":"Website","category_nicename":"website","category_parent":0}],"tag_title":[{"term_id":17297,"name":"backups","slug":"backups","term_group":0,"term_taxonomy_id":17297,"taxonomy":"post_tag","description":"","parent":0,"count":5,"filter":"raw","term_order":"2360"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2979","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=2979"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/2979\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=2979"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=2979"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=2979"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=2979"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}