{"id":3023,"date":"2011-09-27T10:46:00","date_gmt":"2011-09-27T08:46:00","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=3023"},"modified":"2025-12-29T13:14:19","modified_gmt":"2025-12-29T11:14:19","slug":"what-are-the-full-file-paths-to-my-directories-on-a-xneelo-server","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/what-are-the-full-file-paths-to-my-directories-on-a-xneelo-server\/","title":{"rendered":"What are the full file paths to my directories on an xneelo server?"},"content":{"rendered":"<p>A <strong>full path<\/strong> is also referred to as the <strong>file path<\/strong> or the <strong>absolute path<\/strong> and refers to the location of your website files on the server, relative to the server\u2019s file system structure.<\/p>\n<p>For example, the <strong>Public_html<\/strong> and <strong>Public_ssl<\/strong> directories are not actual directories as seen in any FTP application when connected to the server. These \u201cfolders\u201d are symbolic links, or shortcuts, to different locations on the server&#8217;s file structure, where the website content is actually stored.<\/p>\n<h2>File\/absolute paths<\/h2>\n<p>Full path to the <strong>FTP Home directory<\/strong> (default directory displayed when connecting via FTP) is:<\/p>\n<pre><code><span style=\"color: #000000;\"><span style=\"color: #0000bb;\">\/usr\/home\/FTP_USERNAME\/ <\/span><\/span><\/code><\/pre>\n<p>Full path to the <strong>Public_html<\/strong> directory (where all web accessible files need to reside) is:<\/p>\n<pre class=\"codeblock\"><code><span style=\"color: #000000;\"><span style=\"color: #0000bb;\">\/usr\/www\/users\/FTP_USERNAME\/ <\/span><\/span><\/code><\/pre>\n<p>If you previously used <span style=\"font-weight: 400;\">SSL\/TLS<\/span> with a certificate from Thawte or Verisign, the full path to the <strong>Public_ssl<\/strong> directory (where all web-accessible files that are protected by your <span style=\"font-weight: 400;\">SSL\/TLS<\/span> encryption certificate need to be placed) is a follows:<\/p>\n<pre class=\"codeblock\"><code><span style=\"color: #000000;\"><span style=\"color: #0000bb;\">\/usr\/wwws\/users\/FTP_USERNAME\/<\/span><\/span><\/code><\/pre>\n<p class=\"codeblock\">All <strong>new SSL\/TLS setups<\/strong> whether it\u2019s from LetsEncrypt or Thawte \/ Verisign use the same path as the <strong>Public_html<\/strong> directory for files that are to be protected by <span style=\"font-weight: 400;\">SSL\/TLS<\/span> encryption; this path is:<\/p>\n<pre class=\"codeblock\"><code><span style=\"color: #000000;\"><span style=\"color: #0000bb;\">\/usr\/www\/users\/FTP_USERNAME\/<\/span><\/span><\/code><\/pre>\n<p><b>Note: The full file\/absolute paths apply to both <a title=\"Shared hosting\" href=\"https:\/\/xneelo.co.za\/web-hosting\/\" target=\"_blank\" rel=\"noopener\">Shared hosting<\/a> and <a title=\"Managed dedicated hosting servers\" href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/managed-hosting\/\" target=\"_blank\" rel=\"noopener\">Managed hosting servers<\/a><\/b><\/p>\n","protected":false,"plain":"A <strong>full path<\/strong> is also referred to as the <strong>file path<\/strong> or the <strong>absolute path<\/strong> and refers to the location of your website files on the server, relative to the server\u2019s file system structure.\r\n\r\nFor example, the <strong>Public_html<\/strong> and <strong>Public_ssl<\/strong> directories are not actual directories as seen in any FTP application when connected to the server. These \u201cfolders\u201d are symbolic links, or shortcuts, to different locations on the server's file structure, where the website content is actually stored.\r\n<h2>File\/absolute paths<\/h2>\r\nFull path to the <strong>FTP Home directory<\/strong> (default directory displayed when connecting via FTP) is:\r\n<pre><code><span ><span >\/usr\/home\/FTP_USERNAME\/ <\/span><\/span><\/code><\/pre>\r\nFull path to the <strong>Public_html<\/strong> directory (where all web accessible files need to reside) is:\r\n<pre class=\"codeblock\"><code><span ><span >\/usr\/www\/users\/FTP_USERNAME\/ <\/span><\/span><\/code><\/pre>\r\nIf you previously used <span >SSL\/TLS<\/span> with a certificate from Thawte or Verisign, the full path to the <strong>Public_ssl<\/strong> directory (where all web-accessible files that are protected by your <span >SSL\/TLS<\/span> encryption certificate need to be placed) is a follows:\r\n<pre class=\"codeblock\"><code><span ><span >\/usr\/wwws\/users\/FTP_USERNAME\/<\/span><\/span><\/code><\/pre>\r\n<p class=\"codeblock\">All <strong>new SSL\/TLS setups<\/strong> whether it\u2019s from LetsEncrypt or Thawte \/ Verisign use the same path as the <strong>Public_html<\/strong> directory for files that are to be protected by <span >SSL\/TLS<\/span> encryption; this path is:<\/p>\r\n\r\n<pre class=\"codeblock\"><code><span ><span >\/usr\/www\/users\/FTP_USERNAME\/<\/span><\/span><\/code><\/pre>\r\n<b>Note: The full file\/absolute paths apply to both <a title=\"Shared hosting\" href=\"https:\/\/xneelo.co.za\/web-hosting\/\" target=\"_blank\" rel=\"noopener\">Shared hosting<\/a> and <a title=\"Managed dedicated hosting servers\" href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/managed-hosting\/\" target=\"_blank\" rel=\"noopener\">Managed hosting servers<\/a><\/b>"},"excerpt":{"rendered":"<p>A Full path is also referred to as the file path or the absolute path and refers to the location of your web site files on the server.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[230,212,168,179,166],"tags":[22826,22823],"topics":[10395],"class_list":["post-3023","post","type-post","status-publish","format-standard","hentry","category-faq-web-hosting","category-getting-started-web-hosting","category-managing-website","category-php","category-website","tag-file-path","tag-directories","topics-ftp"],"acf":[],"additional_meta":{"category_title":[{"term_id":230,"name":"FAQ 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