{"id":33965,"date":"2021-08-04T22:26:39","date_gmt":"2021-08-04T20:26:39","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=33965"},"modified":"2026-02-16T16:29:28","modified_gmt":"2026-02-16T14:29:28","slug":"how-do-i-view-my-mail-logs","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-do-i-view-my-mail-logs\/","title":{"rendered":"How do I view my Mail Logs via the xneelo Control Panel?"},"content":{"rendered":"\r\n<p><span style=\"font-weight: 400;\">The <\/span><b>Mail Logs<\/b><span style=\"font-weight: 400;\"> report provides delivery reports on mail sent to and from email addresses linked to your domain. These logs are kept for 60 days.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">These logs can be particularly useful when troubleshooting mail delivery problems or traffic discrepancies:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>If your mail is not reaching the receiver<\/b><span style=\"font-weight: 400;\">, you can view the <\/span><span style=\"font-weight: 400;\">logs <\/span><span style=\"font-weight: 400;\">to confirm if the mail was delivered successfully.\u00a0<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>If you\u2019re expecting a mail but haven\u2019t received it<\/b>, <span style=\"font-weight: 400;\">you can view the logs to determine if the message was delivered.\u00a0<\/span><\/li>\r\n<\/ul>\r\n","protected":false,"plain":"<!-- wp:tadv\/classic-paragraph -->\r\n<p><span >The <\/span><b>Mail Logs<\/b><span > report provides delivery reports on mail sent to and from email addresses linked to your domain. These logs are kept for 60 days.<\/span><\/p>\r\n<p><span >These logs can be particularly useful when troubleshooting mail delivery problems or traffic discrepancies:<\/span><\/p>\r\n<ul>\r\n<li  aria-level=\"1\"><b>If your mail is not reaching the receiver<\/b><span >, you can view the <\/span><span >logs <\/span><span >to confirm if the mail was delivered successfully.\u00a0<\/span><\/li>\r\n<li  aria-level=\"1\"><b>If you\u2019re expecting a mail but haven\u2019t received it<\/b>, <span >you can view the logs to determine if the message was delivered.\u00a0<\/span><\/li>\r\n<\/ul>\r\n<!-- \/wp:tadv\/classic-paragraph -->"},"excerpt":{"rendered":"<p>The Mail Logs report provides delivery reports on mail sent to and from email addresses on your domains. These logs are kept for 60 days.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[16598],"tags":[22190,22187,22184,22181,18918,17994,17556,16639,373,377],"topics":[10465,16601],"class_list":["post-33965","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-unsent-mail","tag-mail-failed","tag-mail-sent","tag-delivery-reports","tag-how-do-i-view-my-mail-logs-in-the-control-panel","tag-xcp","tag-view-mail-logs","tag-mail","tag-mail-log","tag-mail-logs","topics-mail-faq","topics-xneelo-control-panel"],"acf":[],"additional_meta":{"category_title":[{"term_id":16598,"name":"Control 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