{"id":34411,"date":"2022-01-26T13:23:00","date_gmt":"2022-01-26T11:23:00","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=34411"},"modified":"2024-07-11T16:58:52","modified_gmt":"2024-07-11T14:58:52","slug":"how-to-cancel-your-hosting-package","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-cancel-your-hosting-package\/","title":{"rendered":"How to cancel your hosting package via the xneelo Control Panel"},"content":{"rendered":"\r\n<p><span style=\"font-weight: 400;\">When cancelling a <\/span><b>hosting<\/b><span style=\"font-weight: 400;\"> package, the associated <\/span><b>domain<\/b><span style=\"font-weight: 400;\"> can be:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>deleted<\/b><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>remain registered without a hosting package <\/b><span style=\"font-weight: 400;\">(known as Registration Only), or<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">be <\/span><b>transferred <\/b><span style=\"font-weight: 400;\">to another hosting provider<\/span><\/li>\r\n<\/ul>\r\n<p><span style=\"font-weight: 400;\">Any active <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-cancel-a-multiple-or-a-parked-domain\/\" target=\"_blank\" rel=\"noopener\">Parked<span style=\"font-weight: 400;\"> or <\/span>Multiple domains<\/a><span style=\"font-weight: 400;\"> listed on the main hosting package will need to be cancelled or re-allocated before cancelling the main hosting package. To re-allocate a Parked or Multiple domain, please <a href=\"https:\/\/xneelo.co.za\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>.<\/span><\/p>\r\n\r\n\r\n\r\n\r\n","protected":false,"plain":"<!-- wp:tadv\/classic-paragraph -->\r\n<p><span >When cancelling a <\/span><b>hosting<\/b><span > package, the associated <\/span><b>domain<\/b><span > can be:<\/span><\/p>\r\n<ul>\r\n<li  aria-level=\"2\"><b>deleted<\/b><\/li>\r\n<li  aria-level=\"2\"><b>remain registered without a hosting package <\/b><span >(known as Registration Only), or<\/span><\/li>\r\n<li  aria-level=\"2\"><span >be <\/span><b>transferred <\/b><span >to another hosting provider<\/span><\/li>\r\n<\/ul>\r\n<p><span >Any active <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-cancel-a-multiple-or-a-parked-domain\/\" target=\"_blank\" rel=\"noopener\">Parked<span > or <\/span>Multiple domains<\/a><span > listed on the main hosting package will need to be cancelled or re-allocated before cancelling the main hosting package. To re-allocate a Parked or Multiple domain, please <a href=\"https:\/\/xneelo.co.za\/contact-us\/\" target=\"_blank\" rel=\"noopener\">contact us<\/a>.<\/span><\/p>\r\n<!-- \/wp:image -->\r\n\r\n<!-- wp:html \/-->\r\n\r\n<!-- wp:tadv\/classic-paragraph \/-->"},"excerpt":{"rendered":"<p>You can easily manage your hosting services and domains via the xneelo Control Panel, including cancellations.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[16598],"tags":[18417,17991,17994,17997,16877,16603,16606,473],"topics":[16601],"class_list":["post-34411","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-delete-package","tag-cancel-via-the-xneelo-control-panel","tag-xcp","tag-xcp-cancellation","tag-cancel-package","tag-cancel-hosting","tag-cancellation","tag-terminate-hosting","topics-xneelo-control-panel"],"acf":[],"additional_meta":{"category_title":[{"term_id":16598,"name":"Control panel","slug":"control-panel","term_group":0,"term_taxonomy_id":16598,"taxonomy":"category","description":"<i><span style=\"font-weight: 400\">Our new control panel is secure and simple, with you at the heart of our technology.<\/span><\/i>","parent":0,"count":161,"filter":"raw","term_order":"3","cat_ID":16598,"category_count":161,"category_description":"<i><span style=\"font-weight: 400\">Our new control panel is secure and simple, with you at the heart of our technology.<\/span><\/i>","cat_name":"Control panel","category_nicename":"control-panel","category_parent":0}],"tag_title":[{"term_id":18417,"name":"delete package","slug":"delete-package","term_group":0,"term_taxonomy_id":18417,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"1995"},{"term_id":17991,"name":"cancel via the xneelo control panel","slug":"cancel-via-the-xneelo-control-panel","term_group":0,"term_taxonomy_id":17991,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2131"},{"term_id":17994,"name":"xcp","slug":"xcp","term_group":0,"term_taxonomy_id":17994,"taxonomy":"post_tag","description":"","parent":0,"count":127,"filter":"raw","term_order":"2132"},{"term_id":17997,"name":"xcp cancellation","slug":"xcp-cancellation","term_group":0,"term_taxonomy_id":17997,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2133"},{"term_id":16877,"name":"cancel package","slug":"cancel-package","term_group":0,"term_taxonomy_id":16877,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2490"},{"term_id":16603,"name":"cancel hosting","slug":"cancel-hosting","term_group":0,"term_taxonomy_id":16603,"taxonomy":"post_tag","description":"","parent":0,"count":9,"filter":"raw","term_order":"2569"},{"term_id":16606,"name":"cancellation","slug":"cancellation","term_group":0,"term_taxonomy_id":16606,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"2570"},{"term_id":473,"name":"terminate hosting","slug":"terminate-hosting","term_group":0,"term_taxonomy_id":473,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"2967"}]},"featured_image_src":null,"author_info":{"display_name":"janine.g","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/janine-g\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/60563272a8fc98e284410c640884d1e02e7271b28f06b7526c5f7dd877cb33f9?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/34411","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=34411"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/34411\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=34411"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=34411"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=34411"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=34411"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}