{"id":34876,"date":"2022-05-06T12:26:57","date_gmt":"2022-05-06T10:26:57","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=34876"},"modified":"2025-02-20T13:43:07","modified_gmt":"2025-02-20T11:43:07","slug":"backup-service-self-managed-customers","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/control-panel\/backup-service-self-managed-customers\/","title":{"rendered":"What backup service do we offer to Self-Managed customers?"},"content":{"rendered":"\r\n<p><span style=\"font-weight: 400;\">Due to the Self-Managed nature of the server, we do not retain backups and therefore cannot provide data restoration services. Content backups are the responsibility of the Self-Managed customer.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">The <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-manage-self-managed-file-storage\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">File Storage<\/span><\/a><span style=\"font-weight: 400;\"> tool provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where the customer can safely and conveniently store a backup copy of their data.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Some features include:<\/span><\/p>\r\n<ul>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Available through the <\/span><a href=\"https:\/\/xneelo.co.za\/control-panel\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">xneelo Control Panel.<\/span><\/a><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">100 GB of storage space.<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to storage space via Rsync, SFTP and SCP protocols over Port 22.<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Storage space only accessible from Self-Managed Servers.<\/span><\/li>\r\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Hard disk quota enabled. If the usage limit is reached, it is the customer\u2019s responsibility to clear backup space.<\/span><\/li>\r\n<\/ul>\r\n","protected":false,"plain":"<!-- wp:tadv\/classic-paragraph -->\r\n<p><span >Due to the Self-Managed nature of the server, we do not retain backups and therefore cannot provide data restoration services. Content backups are the responsibility of the Self-Managed customer.<\/span><\/p>\r\n<p><span >The <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-manage-self-managed-file-storage\/\" target=\"_blank\" rel=\"noopener\"><span >File Storage<\/span><\/a><span > tool provides a Self-Managed customer with 100 GB of storage space on a remote storage server, where the customer can safely and conveniently store a backup copy of their data.<\/span><\/p>\r\n<p><span >Some features include:<\/span><\/p>\r\n<ul>\r\n<li  aria-level=\"1\"><span >Available through the <\/span><a href=\"https:\/\/xneelo.co.za\/control-panel\/\" target=\"_blank\" rel=\"noopener\"><span >xneelo Control Panel.<\/span><\/a><\/li>\r\n<li  aria-level=\"1\"><span >100 GB of storage space.<\/span><\/li>\r\n<li  aria-level=\"1\"><span >Access to storage space via Rsync, SFTP and SCP protocols over Port 22.<\/span><\/li>\r\n<li  aria-level=\"1\"><span >Storage space only accessible from Self-Managed Servers.<\/span><\/li>\r\n<li  aria-level=\"1\"><span >Hard disk quota enabled. If the usage limit is reached, it is the customer\u2019s responsibility to clear backup space.<\/span><\/li>\r\n<\/ul>\r\n<!-- \/wp:tadv\/classic-paragraph -->"},"excerpt":{"rendered":"<p>The File Storage solution includes 100 GB of storage space and access to storage space via Rsync, SFTP and SCP protocols over Port 22.<\/p>\n","protected":false},"author":23,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[16598],"tags":[22635,20153,17895,17525,17081,16627,16630],"topics":[10455,10407,10397,16601],"class_list":["post-34876","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-save-files","tag-what-backup-service-do-we-offer-to-self-managed-customers","tag-store-backup","tag-backup-service","tag-self-managed-server","tag-file-storage","tag-ftp-backups","topics-backups","topics-self-managed-management","topics-self-managed-getting-started","topics-xneelo-control-panel"],"acf":[],"additional_meta":{"category_title":[{"term_id":16598,"name":"Control 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