{"id":3495,"date":"2018-08-07T12:28:47","date_gmt":"2018-08-07T10:28:47","guid":{"rendered":"http:\/\/localhost\/helpcentre\/?p=3495"},"modified":"2024-07-09T15:28:50","modified_gmt":"2024-07-09T13:28:50","slug":"the-sitebuilder-editor-wont-launch","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/website\/the-sitebuilder-editor-wont-launch\/","title":{"rendered":"Reasons the SiteBuilder editor won\u2019t launch"},"content":{"rendered":"<p>If the <b>SiteBuilder editor<\/b> does not open, it may be due to the following reasons:<\/p>\n<ol>\n<li>Pop-ups are <b>disabled<\/b> within your web browser, eg. Internet Explorer, Google Chrome, Mozilla FireFox, Apple Safari. To <b>resolve<\/b> this problem, you may <b>disable the pop-up blocker<\/b> within your browser or add an exception for the <b>SiteBuilder<\/b> editor.<\/li>\n<li>You do not have the latest version of <b>Java<\/b> installed on your computer. You may verify that you have the <b>latest version of Java<\/b> installed by browsing to: <a href=\"https:\/\/www.java.com\/verify\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.java.com\/verify\/<\/a><\/li>\n<\/ol>\n<p>If your problem <b>does not match<\/b> either of the above scenarios, kindly <a href=\"https:\/\/xneelo.co.za\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><b>contact us<\/b><\/a>.<\/p>\n","protected":false,"plain":"If the <b>SiteBuilder editor<\/b> does not open, it may be due to the following reasons:\r\n<ol>\r\n \t<li>Pop-ups are <b>disabled<\/b> within your web browser, eg. Internet Explorer, Google Chrome, Mozilla FireFox, Apple Safari. To <b>resolve<\/b> this problem, you may <b>disable the pop-up blocker<\/b> within your browser or add an exception for the <b>SiteBuilder<\/b> editor.<\/li>\r\n \t<li>You do not have the latest version of <b>Java<\/b> installed on your computer. You may verify that you have the <b>latest version of Java<\/b> installed by browsing to: <a href=\"https:\/\/www.java.com\/verify\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.java.com\/verify\/<\/a><\/li>\r\n<\/ol>\r\nIf your problem <b>does not match<\/b> either of the above scenarios, kindly <a href=\"https:\/\/xneelo.co.za\/contact-us\/\" target=\"_blank\" rel=\"noopener\"><b>contact us<\/b><\/a>."},"excerpt":{"rendered":"<p>We provide you a comprehensive list of reasons your SiteBuilder editor won\u2019t launch, accompanied with the corresponding solution.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[166],"tags":[21521],"topics":[10383],"class_list":["post-3495","post","type-post","status-publish","format-standard","hentry","category-website","tag-reasons-the-sitebuilder-editor-wont-launch","topics-sitebuilder"],"acf":[],"additional_meta":{"category_title":[{"term_id":166,"name":"Website","slug":"website","term_group":0,"term_taxonomy_id":166,"taxonomy":"category","description":"About your Website(s)","parent":0,"count":169,"filter":"raw","term_order":"120","cat_ID":166,"category_count":169,"category_description":"About your Website(s)","cat_name":"Website","category_nicename":"website","category_parent":0}],"tag_title":[{"term_id":21521,"name":"Reasons the SiteBuilder editor won\u2019t launch","slug":"reasons-the-sitebuilder-editor-wont-launch","term_group":0,"term_taxonomy_id":21521,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"985"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/3495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=3495"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/3495\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=3495"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=3495"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=3495"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=3495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}