{"id":35077,"date":"2022-05-17T10:51:30","date_gmt":"2022-05-17T08:51:30","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=35077"},"modified":"2025-06-02T16:43:50","modified_gmt":"2025-06-02T14:43:50","slug":"allow-or-block-an-email-address","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/control-panel\/allow-or-block-an-email-address\/","title":{"rendered":"Allow or Block an email address"},"content":{"rendered":"\r\n<p><span style=\"font-weight: 400;\">All incoming mail on our network is scanned by a spam filter. If you want to unconditionally accept all emails from a particular address or domain and bypass the spam filter, then you should add the email address to the <\/span><b>Allow List<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\r\n<p><span style=\"font-weight: 400;\">Adding an email to the <\/span><b>Block List<\/b><span style=\"font-weight: 400;\"> will result in the mail being rejected before it gets to your mailbox and it will be permanently deleted.<\/span><\/p>\r\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> It is not recommended to add<\/span><b> your domain\u2019s email address<\/b><span style=\"font-weight: 400;\"> to the Allow List, i.e. adding <\/span><i><span style=\"font-weight: 400;\">info@example.com<\/span><\/i><span style=\"font-weight: 400;\"> to the Allow List for the domain <\/span><i><span style=\"font-weight: 400;\">example.com<\/span><\/i><span style=\"font-weight: 400;\">. This is a potential <\/span><b>security risk<\/b><span style=\"font-weight: 400;\">, as it allows emails to bypass anti-spoofing security checks (specifically <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/spf\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">SPF<\/span><\/a><span style=\"font-weight: 400;\"> checks). This can allow spoofed emails to be filtered directly to the user\u2019s inbox.<\/span><\/p>\r\n","protected":false,"plain":"<!-- wp:tadv\/classic-paragraph -->\r\n<p><span >All incoming mail on our network is scanned by a spam filter. If you want to unconditionally accept all emails from a particular address or domain and bypass the spam filter, then you should add the email address to the <\/span><b>Allow List<\/b><span >.<\/span><\/p>\r\n<p><span >Adding an email to the <\/span><b>Block List<\/b><span > will result in the mail being rejected before it gets to your mailbox and it will be permanently deleted.<\/span><\/p>\r\n<p><b>Note:<\/b><span > It is not recommended to add<\/span><b> your domain\u2019s email address<\/b><span > to the Allow List, i.e. adding <\/span><i><span >info@example.com<\/span><\/i><span > to the Allow List for the domain <\/span><i><span >example.com<\/span><\/i><span >. This is a potential <\/span><b>security risk<\/b><span >, as it allows emails to bypass anti-spoofing security checks (specifically <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/spf\/\" target=\"_blank\" rel=\"noopener\"><span >SPF<\/span><\/a><span > checks). This can allow spoofed emails to be filtered directly to the user\u2019s inbox.<\/span><\/p>\r\n<!-- \/wp:tadv\/classic-paragraph -->"},"excerpt":{"rendered":"<p>Find out how to Allow (unconditionally accept all emails from a particular address\/domain) or Block (reject) email addresses in the xneelo Control Panel.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[16598],"tags":[18984,17994,17246,16708,16711,16663,16666,16672,16675],"topics":[16714],"class_list":["post-35077","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-allow-or-block-an-email-address","tag-xcp","tag-allow-block","tag-allow-list","tag-block-list","tag-allow","tag-block","tag-whitelist","tag-blacklist","topics-mail"],"acf":[],"additional_meta":{"category_title":[{"term_id":16598,"name":"Control 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