{"id":37685,"date":"2023-02-13T11:02:07","date_gmt":"2023-02-13T09:02:07","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=37685"},"modified":"2025-02-19T13:48:40","modified_gmt":"2025-02-19T11:48:40","slug":"add-an-emergency-contact","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/control-panel\/add-an-emergency-contact\/","title":{"rendered":"How to add an emergency contact to your account"},"content":{"rendered":"

Account owners have the ability to add up to two <\/span>Collaborators<\/span><\/a> as emergency contacts on their accounts. Our Customer Support team will contact the <\/span>emergency contacts<\/b> listed on the account in the event that the account owner is unavailable or prefers that a matter be escalated to an emergency contact.<\/span><\/p>\n","protected":false,"plain":"Account owners have the ability to add up to two <\/span>Collaborators<\/span><\/a> as emergency contacts on their accounts. Our Customer Support team will contact the <\/span>emergency contacts<\/b> listed on the account in the event that the account owner is unavailable or prefers that a matter be escalated to an emergency contact.<\/span>"},"excerpt":{"rendered":"

Add your Collaborators as emergency contacts on your account. We will reach out to your emergency contacts if you are unavailable.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[16598],"tags":[22605,22602,19190,19181,19175,19178,17994,16612],"topics":[21732,21089,16601],"class_list":["post-37685","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-emergency","tag-collaborate","tag-how-to-add-an-emergency-contact-to-your-account","tag-emergency-contact","tag-emergency-contacts","tag-add-emergency-contacts","tag-xcp","tag-collaborators","topics-collaborators","topics-moving-to-the-xneelo-control-panel","topics-xneelo-control-panel"],"acf":[],"additional_meta":{"category_title":[{"term_id":16598,"name":"Control panel","slug":"control-panel","term_group":0,"term_taxonomy_id":16598,"taxonomy":"category","description":"Our new control panel is secure and simple, with you at the heart of our technology.<\/span><\/i>","parent":0,"count":161,"filter":"raw","term_order":"3","cat_ID":16598,"category_count":161,"category_description":"Our new control panel is secure and simple, with you at the heart of our technology.<\/span><\/i>","cat_name":"Control panel","category_nicename":"control-panel","category_parent":0}],"tag_title":[{"term_id":22605,"name":"emergency","slug":"emergency","term_group":0,"term_taxonomy_id":22605,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"611"},{"term_id":22602,"name":"collaborate","slug":"collaborate","term_group":0,"term_taxonomy_id":22602,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw","term_order":"613"},{"term_id":19190,"name":"How to add an emergency contact to your account","slug":"how-to-add-an-emergency-contact-to-your-account","term_group":0,"term_taxonomy_id":19190,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1731"},{"term_id":19181,"name":"emergency contact","slug":"emergency-contact","term_group":0,"term_taxonomy_id":19181,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1734"},{"term_id":19175,"name":"emergency contacts","slug":"emergency-contacts","term_group":0,"term_taxonomy_id":19175,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1735"},{"term_id":19178,"name":"add emergency contacts","slug":"add-emergency-contacts","term_group":0,"term_taxonomy_id":19178,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1736"},{"term_id":17994,"name":"xcp","slug":"xcp","term_group":0,"term_taxonomy_id":17994,"taxonomy":"post_tag","description":"","parent":0,"count":127,"filter":"raw","term_order":"2122"},{"term_id":16612,"name":"collaborators","slug":"collaborators","term_group":0,"term_taxonomy_id":16612,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw","term_order":"2557"}]},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/37685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=37685"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/37685\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=37685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=37685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=37685"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=37685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}