{"id":38261,"date":"2023-05-12T08:27:38","date_gmt":"2023-05-12T06:27:38","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=38261"},"modified":"2026-01-30T10:28:02","modified_gmt":"2026-01-30T08:28:02","slug":"catch-all-email-address","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/catch-all-email-address\/","title":{"rendered":"How to create a catchall email address via konsoleH"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/catchall-mailbox\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">catchall email account<\/span><\/a><span style=\"font-weight: 400;\"> collects all messages addressed to non-specified usernames at the domain. It is set up or removed via the Mail Admin tool in your control panel<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you require the catchall mail functionality for your domain, it can be configured to use any of your existing email addresses \u2013 either a mailbox or an alias.<\/span><\/p>\n<h2>Create a catchall email address:<\/h2>\n<ol>\n<li>B<span style=\"font-weight: 400;\">rowse to <\/span><a href=\"http:\/\/secure.konsoleh.co.za\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">konsoleH<\/span><\/a><span style=\"font-weight: 400;\"> and log in at <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">Admin level<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li>S<span style=\"font-weight: 400;\">elect or search for a domain name in the <\/span><b>Hosting Services<\/b><span style=\"font-weight: 400;\"> tab.\u00a0<\/span><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-24219 alignleft\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/03\/kh-manage-mail2.png\" alt=\"\" width=\"1000\" height=\"385\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/03\/kh-manage-mail2.png 1000w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/03\/kh-manage-mail2-300x116.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/03\/kh-manage-mail2-768x296.png 768w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><span style=\"font-weight: 400;\"><\/span><\/li>\n<li>I<span style=\"font-weight: 400;\">n the left-hand menu pane, choose <\/span><b>Mail<\/b><span style=\"font-weight: 400;\"> &gt; <\/span><b>Manage Accounts<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\">The <\/span><b>Manage Accounts<\/b><span style=\"font-weight: 400;\">\u00a0page displays the <\/span><b>catchall<\/b><span style=\"font-weight: 400;\"> feature at the top right of the page. <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit.png\" alt=\"catchall email address\" width=\"842\" height=\"245\" class=\"alignnone wp-image-38267\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit.png 1586w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit-300x87.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit-1024x298.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit-768x224.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit-1536x447.png 1536w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Select the <\/span><b>Edit<\/b><span style=\"font-weight: 400;\"> button.<\/span><\/li>\n<li>S<span style=\"font-weight: 400;\">elect the preferred <\/span><b>username<\/b><span style=\"font-weight: 400;\"> from the dropdown list. <img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username.png\" alt=\"\" width=\"835\" height=\"172\" class=\"alignnone wp-image-38264\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username.png 1586w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username-300x62.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username-1024x210.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username-768x158.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username-1536x316.png 1536w\" sizes=\"auto, (max-width: 835px) 100vw, 835px\" \/><\/span><\/li>\n<li><span style=\"font-weight: 400;\">Click on <\/span><b>Setup catchall<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Once you\u2019ve completed the above steps, all emails destined for non-existent email addresses will be routed to the catchall specified.<\/span><\/li>\n<\/ol>\n","protected":false,"plain":"<span >A <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/catchall-mailbox\/\" target=\"_blank\" rel=\"noopener\"><span >catchall email account<\/span><\/a><span > collects all messages addressed to non-specified usernames at the domain. It is set up or removed via the Mail Admin tool in your control panel<\/span>\r\n\r\n<span >If you require the catchall mail functionality for your domain, it can be configured to use any of your existing email addresses \u2013 either a mailbox or an alias.<\/span>\r\n<h2>Create a catchall email address:<\/h2>\r\n<ol>\r\n \t<li>B<span >rowse to <\/span><a href=\"http:\/\/secure.konsoleh.co.za\/\" target=\"_blank\" rel=\"noopener\"><span >konsoleH<\/span><\/a><span > and log in at <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\" target=\"_blank\" rel=\"noopener\"><span >Admin level<\/span><\/a><span >.<\/span><\/li>\r\n \t<li>S<span >elect or search for a domain name in the <\/span><b>Hosting Services<\/b><span > tab.\u00a0<\/span><img class=\"size-full wp-image-24219 alignleft\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2017\/03\/kh-manage-mail2.png\" alt=\"\" width=\"1000\" height=\"385\" \/><span ><\/span><\/li>\r\n \t<li>I<span >n the left-hand menu pane, choose <\/span><b>Mail<\/b><span > &gt; <\/span><b>Manage Accounts<\/b><span >.\u00a0<\/span><\/li>\r\n \t<li><span >The <\/span><b>Manage Accounts<\/b><span >\u00a0page displays the <\/span><b>catchall<\/b><span > feature at the top right of the page. <img src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Manage-Account-Edit.png\" alt=\"catchall email address\" width=\"842\" height=\"245\" class=\"alignnone wp-image-38267\" \/><\/span><\/li>\r\n \t<li><span >Select the <\/span><b>Edit<\/b><span > button.<\/span><\/li>\r\n \t<li>S<span >elect the preferred <\/span><b>username<\/b><span > from the dropdown list. <img src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2023\/05\/Username.png\" alt=\"\" width=\"835\" height=\"172\" class=\"alignnone wp-image-38264\" \/><\/span><\/li>\r\n \t<li><span >Click on <\/span><b>Setup catchall<\/b><span >.<\/span><\/li>\r\n \t<li><span >Once you\u2019ve completed the above steps, all emails destined for non-existent email addresses will be routed to the catchall specified.<\/span><\/li>\r\n<\/ol>"},"excerpt":{"rendered":"<p>If you require the catchall mail functionality for your domain, it can be configured to use any of your existing email addresses.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119],"tags":[19904,19907,619,621,263],"topics":[10403],"class_list":["post-38261","post","type-post","status-publish","format-standard","hentry","category-email","tag-how-to-create-a-catch-all-email-address","tag-catch-all-email-account","tag-catch-all","tag-catchall","tag-konsoleh","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0}],"tag_title":[{"term_id":19904,"name":"How to create a catch-all email address","slug":"how-to-create-a-catch-all-email-address","term_group":0,"term_taxonomy_id":19904,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1503"},{"term_id":19907,"name":"catch-all email account","slug":"catch-all-email-account","term_group":0,"term_taxonomy_id":19907,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1504"},{"term_id":619,"name":"catch-all","slug":"catch-all","term_group":0,"term_taxonomy_id":619,"taxonomy":"post_tag","description":"","parent":0,"count":4,"filter":"raw","term_order":"2720"},{"term_id":621,"name":"catchall","slug":"catchall","term_group":0,"term_taxonomy_id":621,"taxonomy":"post_tag","description":"","parent":0,"count":5,"filter":"raw","term_order":"2742"},{"term_id":263,"name":"konsoleh","slug":"konsoleh","term_group":0,"term_taxonomy_id":263,"taxonomy":"post_tag","description":"","parent":0,"count":15,"filter":"raw","term_order":"3009"}]},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/38261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=38261"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/38261\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=38261"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=38261"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=38261"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=38261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}