{"id":38345,"date":"2023-05-25T16:09:52","date_gmt":"2023-05-25T14:09:52","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=38345"},"modified":"2026-01-30T10:35:27","modified_gmt":"2026-01-30T08:35:27","slug":"change-or-remove-a-catchall-email-address","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/change-or-remove-a-catchall-email-address\/","title":{"rendered":"How to change or remove a catchall email address via konsoleH"},"content":{"rendered":"

The <\/span>catchall function<\/span><\/a> can be easily changed to any other mailbox or alias on your domain, or removed if the catchall functionality is not needed.<\/span><\/p>\n

Edit or remove the catchall:<\/span><\/h2>\n
    \n
  1. Browse to <\/span>konsoleH<\/span><\/a> and log in at <\/span>Admin level<\/span><\/a>.<\/span><\/li>\n
  2. Select or search for a domain name in the <\/span>Hosting Services <\/b>tab.\u00a0<\/span><\/li>\n
  3. In the left-hand menu pane, choose <\/span>Mail<\/b> > <\/span>Manage Accounts<\/b>. \"Mail<\/span><\/li>\n
  4. The <\/span>Manage Accounts<\/b> page displays the catchall feature in the top right of the page.\"Edit <\/span><\/li>\n
  5. Click on <\/span>Edit<\/b>.<\/span><\/li>\n
  6. Select <\/span>Remove catchall<\/b> to delete the catchall OR choose a different <\/span>username<\/b> from the dropdown list and then select <\/span>Setup catchall<\/b>.\"Delete<\/span><\/li>\n<\/ol>\n","protected":false,"plain":"The <\/span>catchall function<\/span><\/a> can be easily changed to any other mailbox or alias on your domain, or removed if the catchall functionality is not needed.<\/span>\r\n

    Edit or remove the catchall:<\/span><\/h2>\r\n
      \r\n \t
    1. Browse to <\/span>konsoleH<\/span><\/a> and log in at <\/span>Admin level<\/span><\/a>.<\/span><\/li>\r\n \t
    2. Select or search for a domain name in the <\/span>Hosting Services <\/b>tab.\u00a0<\/span><\/li>\r\n \t
    3. In the left-hand menu pane, choose <\/span>Mail<\/b> > <\/span>Manage Accounts<\/b>. \"Mail<\/span><\/li>\r\n \t
    4. The <\/span>Manage Accounts<\/b> page displays the catchall feature in the top right of the page.\"Edit <\/span><\/li>\r\n \t
    5. Click on <\/span>Edit<\/b>.<\/span><\/li>\r\n \t
    6. Select <\/span>Remove catchall<\/b> to delete the catchall OR choose a different <\/span>username<\/b> from the dropdown list and then select <\/span>Setup catchall<\/b>.\"Delete<\/span><\/li>\r\n<\/ol>"},"excerpt":{"rendered":"

      The catchall function can be changed to any other mailbox or alias on your domain, or removed if the catchall functionality is not needed.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119],"tags":[19958,19943,19946,19949,19952,19955,621],"topics":[10403],"class_list":["post-38345","post","type-post","status-publish","format-standard","hentry","category-email","tag-catchall-email","tag-how-to-change-or-remove-a-catchall-email-address","tag-edit-catchall","tag-delete-catchall","tag-change-catchall","tag-remove-catchall","tag-catchall","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0}],"tag_title":[{"term_id":19958,"name":"catchall email","slug":"catchall-email","term_group":0,"term_taxonomy_id":19958,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"1477"},{"term_id":19943,"name":"How to change or remove a catchall email address","slug":"how-to-change-or-remove-a-catchall-email-address","term_group":0,"term_taxonomy_id":19943,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1478"},{"term_id":19946,"name":"edit catchall","slug":"edit-catchall","term_group":0,"term_taxonomy_id":19946,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1479"},{"term_id":19949,"name":"delete catchall","slug":"delete-catchall","term_group":0,"term_taxonomy_id":19949,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1480"},{"term_id":19952,"name":"change catchall","slug":"change-catchall","term_group":0,"term_taxonomy_id":19952,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"1481"},{"term_id":19955,"name":"remove catchall","slug":"remove-catchall","term_group":0,"term_taxonomy_id":19955,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"1482"},{"term_id":621,"name":"catchall","slug":"catchall","term_group":0,"term_taxonomy_id":621,"taxonomy":"post_tag","description":"","parent":0,"count":5,"filter":"raw","term_order":"2732"}]},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/38345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=38345"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/38345\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=38345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=38345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=38345"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=38345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}