{"id":40341,"date":"2024-09-19T20:19:59","date_gmt":"2024-09-19T18:19:59","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=40341"},"modified":"2026-04-30T12:10:12","modified_gmt":"2026-04-30T10:10:12","slug":"troubleshoot-cloud-instance-connection","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/cloud\/troubleshoot-cloud-instance-connection\/","title":{"rendered":"Troubleshoot connection to cloud instances"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">If you cannot connect to your cloud instance via SSH, the issue is usually related to a common configuration problem.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can use the troubleshooting steps below to identify and resolve the issue. We recommend starting with the quick checks first.<\/span><\/p>\n","protected":false,"plain":"<span >If you cannot connect to your cloud instance via SSH, the issue is usually related to a common configuration problem.<\/span>\r\n\r\n<span >You can use the troubleshooting steps below to identify and resolve the issue. 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