{"id":40803,"date":"2024-08-27T16:40:01","date_gmt":"2024-08-27T14:40:01","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=40803"},"modified":"2026-03-02T10:35:33","modified_gmt":"2026-03-02T08:35:33","slug":"x-account-credit-notes-and-refunds","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/control-panel\/x-account-credit-notes-and-refunds\/","title":{"rendered":"x-Account credit notes and refunds"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">A credit note is a formal acknowledgement of adjustments made to your account, including credits and refunds. It ensures transparency and provides accurate documentation of the transaction. In the event of an adjustment, we\u2019ll send you an email with a link to your credit note.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can <\/span><b>view and download your credit notes<\/b><span style=\"font-weight: 400;\"> under Credit Notes in the xneelo Control Panel.<\/span><\/p>\n","protected":false,"plain":"<span >A credit note is a formal acknowledgement of adjustments made to your account, including credits and refunds. It ensures transparency and provides accurate documentation of the transaction. In the event of an adjustment, we\u2019ll send you an email with a link to your credit note.\u00a0<\/span>\r\n\r\n<span >You can <\/span><b>view and download your credit notes<\/b><span > under Credit Notes in the xneelo Control Panel.<\/span>"},"excerpt":{"rendered":"<p>A credit note is a formal acknowledgement of adjustments made to your account, including credits and refunds.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"on","_relevanssi_hide_content":"on","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"Relevanssi index exclude","footnotes":""},"categories":[16598],"tags":[],"topics":[21359],"class_list":["post-40803","post","type-post","status-publish","format-standard","hentry","category-control-panel","topics-x-account-billing"],"acf":[],"additional_meta":{"category_title":[{"term_id":16598,"name":"Control panel","slug":"control-panel","term_group":0,"term_taxonomy_id":16598,"taxonomy":"category","description":"<i><span style=\"font-weight: 400\">Our new control panel is secure and simple, with you at the heart of our technology.<\/span><\/i>","parent":0,"count":161,"filter":"raw","term_order":"3","cat_ID":16598,"category_count":161,"category_description":"<i><span style=\"font-weight: 400\">Our new control panel is secure and simple, with you at the heart of our technology.<\/span><\/i>","cat_name":"Control panel","category_nicename":"control-panel","category_parent":0}],"tag_title":false},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/40803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=40803"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/40803\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=40803"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=40803"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=40803"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=40803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}