{"id":45095,"date":"2025-04-22T12:22:57","date_gmt":"2025-04-22T10:22:57","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=45095"},"modified":"2026-04-21T10:16:22","modified_gmt":"2026-04-21T08:16:22","slug":"why-should-i-disable-my-cache-plugins","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/performance-and-security\/why-should-i-disable-my-cache-plugins\/","title":{"rendered":"Why should I disable my cache plugins?"},"content":{"rendered":"<table style=\"width: 100%; border-collapse: collapse; border-style: solid; border-color: #635c5c; background-color: #faf7f6; height: 24px;\" cellpadding=\"10\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 100%; height: 24px;\">Site Cache is now in limited release. Visit our <a href=\"https:\/\/xneelo.co.za\/help-centre\/performance-and-security\/cache-limited-release\/\" target=\"_blank\" rel=\"noopener\">Help Centre guide<\/a> for details on how to join.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">When using xneelo\u2019s Site Cache offering, we recommend disabling cache plugins within your CMS (WordPress, Joomla, Drupal etc.) to avoid conflicts and redundancy.<\/span><\/p>\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> To ensure <\/span><b>WP Rocket<\/b><span style=\"font-weight: 400;\"> compatibility with our Site Cache offering, please make sure the <\/span><a href=\"https:\/\/wordpress.org\/plugins\/xneelo-helper\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">xneelo Helper plugin<\/span><\/a><span style=\"font-weight: 400;\"> is activated.<\/span><\/p>\n<p><strong><span style=\"font-size: 18px;\">Cache plugins should be disabled in order to:<\/span><\/strong><\/p>\n<p><strong><\/strong><strong>1. Avoid double-caching issues<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">If both your Site Cache and CMS cache plugin cache the same content, they may <\/span><b>serve outdated content<\/b><span style=\"font-weight: 400;\"> or <\/span><b>conflict<\/b><span style=\"font-weight: 400;\">, causing unpredictable results.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some cache plugins may override the <\/span><b>cache headers<\/b><span style=\"font-weight: 400;\"> set by the Site Cache, leading to incorrect cache behavior.<\/span><\/li>\n<\/ul>\n<p><strong>2.\u00a0Prevent cache conflicts<\/strong><\/p>\n<ol start=\"2\"><\/ol>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Site Cache <\/span><b>caches content at the network level<\/b><span style=\"font-weight: 400;\">, whereas CMS cache plugins typically cache files <\/span><b>on your server<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Conflicting cache rules can result in <\/span><b>stale content<\/b><span style=\"font-weight: 400;\">, broken layouts, or missing updates.<\/span><\/li>\n<\/ul>\n<p><strong>3. Reduce server load &amp; improve performance<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">CMS cache plugins store cached pages <\/span><b>on your server<\/b><span style=\"font-weight: 400;\">, consuming CPU and disk space.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Site Cache offloads caching to <\/span><b>edge servers<\/b><span style=\"font-weight: 400;\">, reducing the strain on your hosting server.<\/span><\/li>\n<\/ul>\n<p><strong>4. Avoid unnecessary cache expiry issues<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Some CMS cache plugins automatically <\/span><b>clear cache<\/b><span style=\"font-weight: 400;\"> when content updates occur, but Site Cache may not sync with these changes.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">This can cause <\/span><b>stale or inconsistent content delivery<\/b><span style=\"font-weight: 400;\"> to users.<\/span><\/li>\n<\/ul>\n<p><strong>5. Simplify cache management<\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Managing caching in <\/span><b>multiple places<\/b><span style=\"font-weight: 400;\"> (CMS + Site Cache) can lead to confusion.<\/span><\/li>\n<li><span><span style=\"font-weight: 400;\">By disabling the CMS cache plugin, you can effectively control your caching in one place. <\/span><\/span><\/li>\n<\/ul>\n","protected":false,"plain":"<table  cellpadding=\"10\">\r\n<tbody>\r\n<tr >\r\n<td >Site Cache is now in limited release. Visit our <a href=\"https:\/\/xneelo.co.za\/help-centre\/performance-and-security\/cache-limited-release\/\" target=\"_blank\" rel=\"noopener\">Help Centre guide<\/a> for details on how to join.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<span >When using xneelo\u2019s Site Cache offering, we recommend disabling cache plugins within your CMS (WordPress, Joomla, Drupal etc.) to avoid conflicts and redundancy.<\/span>\r\n\r\n<b>Note:<\/b><span > To ensure <\/span><b>WP Rocket<\/b><span > compatibility with our Site Cache offering, please make sure the <\/span><a href=\"https:\/\/wordpress.org\/plugins\/xneelo-helper\/\" target=\"_blank\" rel=\"noopener\"><span >xneelo Helper plugin<\/span><\/a><span > is activated.<\/span>\r\n\r\n<strong><span >Cache plugins should be disabled in order to:<\/span><\/strong>\r\n\r\n<strong><\/strong><strong>1. Avoid double-caching issues<\/strong>\r\n<ul>\r\n \t<li ><span >If both your Site Cache and CMS cache plugin cache the same content, they may <\/span><b>serve outdated content<\/b><span > or <\/span><b>conflict<\/b><span >, causing unpredictable results.<\/span><\/li>\r\n \t<li ><span >Some cache plugins may override the <\/span><b>cache headers<\/b><span > set by the Site Cache, leading to incorrect cache behavior.<\/span><\/li>\r\n<\/ul>\r\n<strong>2.\u00a0Prevent cache conflicts<\/strong>\r\n<ol start=\"2\"><\/ol>\r\n<ul>\r\n \t<li ><span >Site Cache <\/span><b>caches content at the network level<\/b><span >, whereas CMS cache plugins typically cache files <\/span><b>on your server<\/b><span >.<\/span><\/li>\r\n \t<li ><span >Conflicting cache rules can result in <\/span><b>stale content<\/b><span >, broken layouts, or missing updates.<\/span><\/li>\r\n<\/ul>\r\n<strong>3. Reduce server load &amp; improve performance<\/strong>\r\n<ul>\r\n \t<li ><span >CMS cache plugins store cached pages <\/span><b>on your server<\/b><span >, consuming CPU and disk space.<\/span><\/li>\r\n \t<li ><span >Site Cache offloads caching to <\/span><b>edge servers<\/b><span >, reducing the strain on your hosting server.<\/span><\/li>\r\n<\/ul>\r\n<strong>4. Avoid unnecessary cache expiry issues<\/strong>\r\n<ul>\r\n \t<li ><span >Some CMS cache plugins automatically <\/span><b>clear cache<\/b><span > when content updates occur, but Site Cache may not sync with these changes.<\/span><\/li>\r\n \t<li ><span >This can cause <\/span><b>stale or inconsistent content delivery<\/b><span > to users.<\/span><\/li>\r\n<\/ul>\r\n<strong>5. Simplify cache management<\/strong>\r\n<ul>\r\n \t<li ><span >Managing caching in <\/span><b>multiple places<\/b><span > (CMS + Site Cache) can lead to confusion.<\/span><\/li>\r\n \t<li><span><span >By disabling the CMS cache plugin, you can effectively control your caching in one place. <\/span><\/span><\/li>\r\n<\/ul>"},"excerpt":{"rendered":"<p>When using a Cache service, we recommend disabling cache plugins within your CMS (WordPress, Joomla, Drupal etc.) to avoid conflicts and redundancy.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[23177],"tags":[23415,23412,23409,23406],"topics":[22745],"class_list":["post-45095","post","type-post","status-publish","format-standard","hentry","category-performance-and-security","tag-double-caching","tag-cache-conflict","tag-cache-plugin","tag-disable-cache-plugins","topics-web-accelerator-cache"],"acf":[],"additional_meta":{"category_title":[{"term_id":23177,"name":"performance and security","slug":"performance-and-security","term_group":0,"term_taxonomy_id":23177,"taxonomy":"category","description":"","parent":0,"count":17,"filter":"raw","term_order":"1","cat_ID":23177,"category_count":17,"category_description":"","cat_name":"performance and security","category_nicename":"performance-and-security","category_parent":0}],"tag_title":[{"term_id":23415,"name":"double caching","slug":"double-caching","term_group":0,"term_taxonomy_id":23415,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"353"},{"term_id":23412,"name":"cache conflict","slug":"cache-conflict","term_group":0,"term_taxonomy_id":23412,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"354"},{"term_id":23409,"name":"cache plugin","slug":"cache-plugin","term_group":0,"term_taxonomy_id":23409,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"355"},{"term_id":23406,"name":"disable cache plugins","slug":"disable-cache-plugins","term_group":0,"term_taxonomy_id":23406,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"356"}]},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/45095","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=45095"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/45095\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=45095"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=45095"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=45095"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=45095"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}