{"id":46350,"date":"2025-12-10T11:20:33","date_gmt":"2025-12-10T09:20:33","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=46350"},"modified":"2025-12-12T09:47:40","modified_gmt":"2025-12-12T07:47:40","slug":"responsibilities-in-xneelo-cloud","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/cloud\/responsibilities-in-xneelo-cloud\/","title":{"rendered":"Responsibilities in xneelo Cloud"},"content":{"rendered":"

Xneelo Cloud is a self-managed product, giving you flexibility and control over your Cloud infrastructure. Responsibility in xneelo Cloud is shared between you as the customer and xneelo as the cloud provider.\u00a0<\/span><\/p>\n

You are responsible for everything you run <\/span>inside <\/b>your cloud environment, while xneelo is responsible for the underlying cloud platform and physical infrastructure that your cloud runs on. <\/span><\/p>\n

Your responsibility vs xneelo\u2019s responsibility<\/span><\/h3>\n

The table below outlines how responsibility is shared between you and xneelo:<\/span><\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Area<\/b><\/td>\nYour responsibility<\/b><\/td>\nxneelo\u2019s responsibility<\/b><\/td>\n<\/tr>\n
Applications<\/span><\/td>\nYour websites, content, and application data<\/span><\/td>\nNo responsibility for the software you run<\/span><\/td>\n<\/tr>\n
Backups<\/span><\/td>\nImplementing and managing backups (including offsite or external backups)<\/span><\/td>\nNo automatic backups created or stored<\/span><\/td>\n<\/tr>\n
Provisioning<\/span><\/td>\nProvisioning your own resources via the cloud dashboard<\/span><\/td>\nAvailability of the cloud platform<\/span><\/td>\n<\/tr>\n
Administration<\/span><\/td>\nManaging the operating system, updates, patching, and installing software<\/span><\/td>\nNone<\/span><\/td>\n<\/tr>\n
Access control<\/span><\/td>\nUser access, SSH keys, passwords, IAM inside your instances<\/span><\/td>\nPlatform account security<\/span><\/td>\n<\/tr>\n
Security<\/span><\/td>\nSoftware-level security, firewall rules, and data encryption<\/span><\/td>\nPhysical, platform, and network security<\/span><\/td>\n<\/tr>\n
Monitoring<\/span><\/td>\nMonitoring your instances (virtual servers), services, and logs <\/span><\/td>\nMonitoring platform availability and performance<\/span><\/td>\n<\/tr>\n
Network<\/span><\/td>\nNetwork design inside your project (private networks, routing, rules)<\/span><\/td>\nPhysical network performance and availability<\/span><\/td>\n<\/tr>\n
Hardware<\/span><\/td>\nNone<\/span><\/td>\nPhysical servers and storage infrastructure<\/span><\/td>\n<\/tr>\n
Data Centre<\/span>
\n<\/span><\/td>\n		None<\/span><\/td>\nSecurity and power redundancy in our local Data Centre<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n","protected":false,"plain":"Xneelo Cloud is a self-managed product, giving you flexibility and control over your Cloud infrastructure. Responsibility in xneelo Cloud is shared between you as the customer and xneelo as the cloud provider.\u00a0<\/span>\r\n\r\nYou are responsible for everything you run <\/span>inside <\/b>your cloud environment, while xneelo is responsible for the underlying cloud platform and physical infrastructure that your cloud runs on. <\/span>\r\n

Your responsibility vs xneelo\u2019s responsibility<\/span><\/h3>\r\nThe table below outlines how responsibility is shared between you and xneelo:<\/span>\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n
Area<\/b><\/td>\r\nYour responsibility<\/b><\/td>\r\nxneelo\u2019s responsibility<\/b><\/td>\r\n<\/tr>\r\n
Applications<\/span><\/td>\r\nYour websites, content, and application data<\/span><\/td>\r\nNo responsibility for the software you run<\/span><\/td>\r\n<\/tr>\r\n
Backups<\/span><\/td>\r\nImplementing and managing backups (including offsite or external backups)<\/span><\/td>\r\nNo automatic backups created or stored<\/span><\/td>\r\n<\/tr>\r\n
Provisioning<\/span><\/td>\r\nProvisioning your own resources via the cloud dashboard<\/span><\/td>\r\nAvailability of the cloud platform<\/span><\/td>\r\n<\/tr>\r\n
Administration<\/span><\/td>\r\nManaging the operating system, updates, patching, and installing software<\/span><\/td>\r\nNone<\/span><\/td>\r\n<\/tr>\r\n
Access control<\/span><\/td>\r\nUser access, SSH keys, passwords, IAM inside your instances<\/span><\/td>\r\nPlatform account security<\/span><\/td>\r\n<\/tr>\r\n
Security<\/span><\/td>\r\nSoftware-level security, firewall rules, and data encryption<\/span><\/td>\r\nPhysical, platform, and network security<\/span><\/td>\r\n<\/tr>\r\n
Monitoring<\/span><\/td>\r\nMonitoring your instances (virtual servers), services, and logs <\/span><\/td>\r\nMonitoring platform availability and performance<\/span><\/td>\r\n<\/tr>\r\n
Network<\/span><\/td>\r\nNetwork design inside your project (private networks, routing, rules)<\/span><\/td>\r\nPhysical network performance and availability<\/span><\/td>\r\n<\/tr>\r\n
Hardware<\/span><\/td>\r\nNone<\/span><\/td>\r\nPhysical servers and storage infrastructure<\/span><\/td>\r\n<\/tr>\r\n
Data Centre<\/span>\r\n<\/span><\/td>\r\nNone<\/span><\/td>\r\nSecurity and power redundancy in our local Data Centre<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n "},"excerpt":{"rendered":"

Understand which parts of your cloud environment you manage, and which parts xneelo manages for you.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[18591],"tags":[24069,24066,24063,24060,16766,16633,479],"topics":[21407,21404],"class_list":["post-46350","post","type-post","status-publish","format-standard","hentry","category-cloud","tag-responsibility","tag-cloud-backup","tag-data-backup","tag-responsibilities","tag-backup","tag-self-managed","tag-security","topics-basics-of-xneelo-cloud","topics-get-started"],"acf":[],"additional_meta":{"category_title":[{"term_id":18591,"name":"Cloud","slug":"cloud","term_group":0,"term_taxonomy_id":18591,"taxonomy":"category","description":"","parent":0,"count":47,"filter":"raw","term_order":"2","cat_ID":18591,"category_count":47,"category_description":"","cat_name":"Cloud","category_nicename":"cloud","category_parent":0}],"tag_title":[{"term_id":24069,"name":"responsibility","slug":"responsibility","term_group":0,"term_taxonomy_id":24069,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"136"},{"term_id":24066,"name":"cloud backup","slug":"cloud-backup","term_group":0,"term_taxonomy_id":24066,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"137"},{"term_id":24063,"name":"data backup","slug":"data-backup","term_group":0,"term_taxonomy_id":24063,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"138"},{"term_id":24060,"name":"responsibilities","slug":"responsibilities","term_group":0,"term_taxonomy_id":24060,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"139"},{"term_id":16766,"name":"backup","slug":"backup","term_group":0,"term_taxonomy_id":16766,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw","term_order":"2522"},{"term_id":16633,"name":"Self-Managed","slug":"self-managed","term_group":0,"term_taxonomy_id":16633,"taxonomy":"post_tag","description":"","parent":0,"count":6,"filter":"raw","term_order":"2562"},{"term_id":479,"name":"security","slug":"security","term_group":0,"term_taxonomy_id":479,"taxonomy":"post_tag","description":"","parent":0,"count":5,"filter":"raw","term_order":"2670"}]},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/46350","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=46350"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/46350\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=46350"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=46350"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=46350"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=46350"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}