{"id":46497,"date":"2026-01-13T15:30:57","date_gmt":"2026-01-13T13:30:57","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=46497"},"modified":"2026-01-13T15:48:09","modified_gmt":"2026-01-13T13:48:09","slug":"what-is-my-customer-number","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/what-is-my-customer-number\/","title":{"rendered":"What is a Customer number?"},"content":{"rendered":"<p>Your\u00a0<b>Customer number<\/b><span>\u00a0<\/span>is a unique identifier for your account, regardless of the number of hosting packages or domains within your account.<\/p>\n<p>Customer numbers are listed on invoices and are often included at the top of emails sent from xneelo.<\/p>\n<p>Customer numbers start with \u2018C\u2019 followed by a series of numbers (eg. C123456789), although some customers who signed-up before September 2002 have a Customer number beginning with \u2018F\u2019 (F123456789) or \u20182\u2019 (21234567).<\/p>\n","protected":false,"plain":"Your\u00a0<b>Customer number<\/b><span>\u00a0<\/span>is a unique identifier for your account, regardless of the number of hosting packages or domains within your account.\r\n\r\nCustomer numbers are listed on invoices and are often included at the top of emails sent from xneelo.\r\n\r\nCustomer numbers start with \u2018C\u2019 followed by a series of numbers (eg. C123456789), although some customers who signed-up before September 2002 have a Customer number beginning with \u2018F\u2019 (F123456789) or \u20182\u2019 (21234567)."},"excerpt":{"rendered":"<p>Your\u00a0Customer number\u00a0is a unique identifier for your account.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[189],"tags":[24189,597],"topics":[],"class_list":["post-46497","post","type-post","status-publish","format-standard","hentry","category-accounts-and-payments","tag-account-number","tag-customer-number"],"acf":[],"additional_meta":{"category_title":[{"term_id":189,"name":"Accounts and Payments","slug":"accounts-and-payments","term_group":0,"term_taxonomy_id":189,"taxonomy":"category","description":"Everything your need know about your web hosting account and hosting costs\/payments","parent":0,"count":67,"filter":"raw","term_order":"51","cat_ID":189,"category_count":67,"category_description":"Everything your need know about your web hosting account and hosting costs\/payments","cat_name":"Accounts and Payments","category_nicename":"accounts-and-payments","category_parent":0}],"tag_title":[{"term_id":24189,"name":"account number","slug":"account-number","term_group":0,"term_taxonomy_id":24189,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"96"},{"term_id":597,"name":"customer number","slug":"customer-number","term_group":0,"term_taxonomy_id":597,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2831"}]},"featured_image_src":null,"author_info":{"display_name":"Alexia Papadatos","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/alexia\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/9dc491b1be8ef5ac4a33e742399256d17daf7e6fe70bc88cce1a7bbc06c1a406?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/46497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=46497"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/46497\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=46497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=46497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=46497"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=46497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}