{"id":47704,"date":"2026-03-12T15:42:19","date_gmt":"2026-03-12T13:42:19","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=47704"},"modified":"2026-04-21T08:58:35","modified_gmt":"2026-04-21T06:58:35","slug":"how-to-improve-your-website-performance","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/performance-and-security\/how-to-improve-your-website-performance\/","title":{"rendered":"How to improve your website performance"},"content":{"rendered":"<table style=\"width: 100%; border-collapse: collapse; border-style: solid; border-color: #635c5c; background-color: #faf7f6; height: 24px;\" cellpadding=\"10\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 100%; height: 24px;\">Site Cache is now in limited release. Visit our <a href=\"https:\/\/xneelo.co.za\/help-centre\/performance-and-security\/cache-limited-release\/\" target=\"_blank\" rel=\"noopener\">Help Centre guide<\/a> for details on how to join.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Once you understand your Web Accelerator&#8217;s Site Cache reports, you can use the data to optimise your website.<\/p>\n<p>Use the following guide to interpret your results and take action.<\/p>\n<h3><b>Interpreting your data<\/b><\/h3>\n<table style=\"height: 96px; width: 100%; border-collapse: collapse; border-style: solid; border-color: #403d3d; background-color: #faf7f6;\" cellpadding=\"9\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 28.9932%; height: 24px; border-style: solid; border-color: #383030;\"><b>High HITS &amp; HIT GRACE<\/b><\/td>\n<td style=\"width: 71.0068%; height: 24px; border-style: solid; border-color: #383030;\"><span style=\"font-weight: 400;\">This is good! Your server load is low, and your website is loading fast for visitors.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 28.9932%; height: 24px; border-style: solid; border-color: #383030;\"><b>High MISS<\/b><\/td>\n<td style=\"width: 71.0068%; height: 24px; border-style: solid; border-color: #383030;\"><span style=\"font-weight: 400;\">Normal after clearing cache or launching new pages. If it stays high, you may have pages that are not commonly visited.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 28.9932%; height: 24px; border-style: solid; border-color: #383030;\"><b>High PASS<\/b><\/td>\n<td style=\"width: 71.0068%; height: 24px; border-style: solid; border-color: #383030;\"><span style=\"font-weight: 400;\">Expected for e-commerce sites or websites where users log in frequently, as that specific data cannot be cached by the Site Cache service. <\/span><\/p>\n<p><b>Note:<\/b><span style=\"font-weight: 400;\"> If your site does not generate unique content per user, this is something that should be investigated by a developer.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 24px;\">\n<td style=\"width: 28.9932%; height: 24px; border-style: solid; border-color: #383030;\"><b>High HIT-FOR-MISS<\/b><\/td>\n<td style=\"width: 71.0068%; height: 24px; border-style: solid; border-color: #383030;\"><span style=\"font-weight: 400;\">Your website is actively preventing cache on many resources; either they are too large, or <\/span><b>cache-control headers<\/b><span style=\"font-weight: 400;\"> are instructing the Site Cache not to store the resource.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><b>How to improve your Site Cache Hits<\/b><\/h3>\n<p>If your Pass or Hit-for-Miss rates are higher than expected, check your website headers for the following specific diagnostic markers:<\/p>\n<p>1. <strong>Address &#8220;PASS&#8221; Responses<\/strong><\/p>\n<p>Check the header:<em> X-Lacquer-Pass-Reason<\/em><\/p>\n<ul>\n<li><strong>Reason:<\/strong> If it mentions &#8220;Cookie&#8221; or &#8220;Session&#8221;, your website is sending user-specific data on public pages.<\/li>\n<li><strong>Action:<\/strong> Strip these headers in your PHP code or CMS plugins for public-facing pages.<\/li>\n<\/ul>\n<p>2. <strong>Address &#8220;HIT-FOR-MISS&#8221; Responses<\/strong><\/p>\n<p>Check the header: <em>X-Lacquer-Hit-For-Miss-Reason<\/em><\/p>\n<ul>\n<li><strong>Reason:<\/strong> If it mentions Cache-Control header, your site is sending headers like no-store, no-cache, or private.<\/li>\n<li><strong>Action:<\/strong> Check SEO, security, or optimisation plugins that might be overriding your cache settings.<\/li>\n<li><strong>Reason:<\/strong> &#8220;Response too large&#8221;: The file exceeds the 5 MB limit.<\/li>\n<li><strong>Action:<\/strong> Compress images or optimise large resources to bring them under the 5 MB threshold.<\/li>\n<\/ul>\n<h3><b>How to test your progress<\/b><\/h3>\n<p>Open your terminal or browser DevTools and look for these specific indicators:<\/p>\n<ol>\n<li>First Hit: Look for X-Cache: MISS or PASS.<\/li>\n<li>Second Hit: Look for X-Cache: HIT.<\/li>\n<li>The Secret Indicator: If the Age header is 0 every time you refresh, your cache is being bypassed.<\/li>\n<li>Uncachable response from the webserver: Look for the \u201cX-Lacquer-Hit-For-Miss-Reason\u201d header to see why a resource was not cached.<\/li>\n<\/ol>\n","protected":false,"plain":"<table  cellpadding=\"10\">\r\n<tbody>\r\n<tr >\r\n<td >Site Cache is now in limited release. Visit our <a href=\"https:\/\/xneelo.co.za\/help-centre\/performance-and-security\/cache-limited-release\/\" target=\"_blank\" rel=\"noopener\">Help Centre guide<\/a> for details on how to join.<\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\nOnce you understand your Web Accelerator's Site Cache reports, you can use the data to optimise your website.\r\n\r\nUse the following guide to interpret your results and take action.\r\n<h3><b>Interpreting your data<\/b><\/h3>\r\n<table  cellpadding=\"9\">\r\n<tbody>\r\n<tr >\r\n<td ><b>High HITS &amp; HIT GRACE<\/b><\/td>\r\n<td ><span >This is good! Your server load is low, and your website is loading fast for visitors.<\/span><\/td>\r\n<\/tr>\r\n<tr >\r\n<td ><b>High MISS<\/b><\/td>\r\n<td ><span >Normal after clearing cache or launching new pages. If it stays high, you may have pages that are not commonly visited.<\/span><\/td>\r\n<\/tr>\r\n<tr >\r\n<td ><b>High PASS<\/b><\/td>\r\n<td ><span >Expected for e-commerce sites or websites where users log in frequently, as that specific data cannot be cached by the Site Cache service. <\/span>\r\n\r\n<b>Note:<\/b><span > If your site does not generate unique content per user, this is something that should be investigated by a developer.<\/span><\/td>\r\n<\/tr>\r\n<tr >\r\n<td ><b>High HIT-FOR-MISS<\/b><\/td>\r\n<td ><span >Your website is actively preventing cache on many resources; either they are too large, or <\/span><b>cache-control headers<\/b><span > are instructing the Site Cache not to store the resource.<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<h3><b>How to improve your Site Cache Hits<\/b><\/h3>\r\nIf your Pass or Hit-for-Miss rates are higher than expected, check your website headers for the following specific diagnostic markers:\r\n\r\n1. <strong>Address \"PASS\" Responses<\/strong>\r\n\r\nCheck the header:<em> X-Lacquer-Pass-Reason<\/em>\r\n<ul>\r\n \t<li><strong>Reason:<\/strong> If it mentions \"Cookie\" or \"Session\", your website is sending user-specific data on public pages.<\/li>\r\n \t<li><strong>Action:<\/strong> Strip these headers in your PHP code or CMS plugins for public-facing pages.<\/li>\r\n<\/ul>\r\n2. <strong>Address \"HIT-FOR-MISS\" Responses<\/strong>\r\n\r\nCheck the header: <em>X-Lacquer-Hit-For-Miss-Reason<\/em>\r\n<ul>\r\n \t<li><strong>Reason:<\/strong> If it mentions Cache-Control header, your site is sending headers like no-store, no-cache, or private.<\/li>\r\n \t<li><strong>Action:<\/strong> Check SEO, security, or optimisation plugins that might be overriding your cache settings.<\/li>\r\n \t<li><strong>Reason:<\/strong> \"Response too large\": The file exceeds the 5 MB limit.<\/li>\r\n \t<li><strong>Action:<\/strong> Compress images or optimise large resources to bring them under the 5 MB threshold.<\/li>\r\n<\/ul>\r\n<h3><b>How to test your progress<\/b><\/h3>\r\nOpen your terminal or browser DevTools and look for these specific indicators:\r\n<ol>\r\n \t<li>First Hit: Look for X-Cache: MISS or PASS.<\/li>\r\n \t<li>Second Hit: Look for X-Cache: HIT.<\/li>\r\n \t<li>The Secret Indicator: If the Age header is 0 every time you refresh, your cache is being bypassed.<\/li>\r\n \t<li>Uncachable response from the webserver: Look for the \u201cX-Lacquer-Hit-For-Miss-Reason\u201d header to see why a resource was not cached.<\/li>\r\n<\/ol>"},"excerpt":{"rendered":"<p>Use this guide to interpret your cache results and take action.<\/p>\n","protected":false},"author":34,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[23177],"tags":[24319,24316,24313,24310,24307,24304,23337],"topics":[22745],"class_list":["post-47704","post","type-post","status-publish","format-standard","hentry","category-performance-and-security","tag-hit","tag-x-cache","tag-high-hit-for-miss","tag-pass-responses","tag-improve-your-website-performance","tag-cache-hits","tag-web-accelerator","topics-web-accelerator-cache"],"acf":[],"additional_meta":{"category_title":[{"term_id":23177,"name":"performance 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