{"id":48668,"date":"2026-10-20T11:34:14","date_gmt":"2026-10-20T09:34:14","guid":{"rendered":"https:\/\/xneelo.co.za\/help-centre\/?p=48668"},"modified":"2026-10-20T11:34:14","modified_gmt":"2026-10-20T09:34:14","slug":"enable-port-25-access-in-xneelo-cloud","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/cloud\/enable-port-25-access-in-xneelo-cloud\/","title":{"rendered":"Enable port 25 access in xneelo Cloud"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Outbound SMTP traffic on port 25 is blocked by default in xneelo Cloud to protect against spam and abuse. See more on <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/cloud\/why-is-smtp-port-25-blocked-on-my-cloud-instance\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">port 25 restrictions in xneelo Cloud<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">If you have a legitimate use case for sending email directly from your Cloud instance, you can request access to port 25.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If approved, we\u2019ll enable the <\/span><b>Public SMTP<\/b> <b>network <\/b><span style=\"font-weight: 400;\">in your Cloud project. IP addresses on this network can send outbound traffic over port 25.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Follow the steps below to request access and enable port 25.<\/span><\/p>\n","protected":false,"plain":"<span >Outbound SMTP traffic on port 25 is blocked by default in xneelo Cloud to protect against spam and abuse. See more on <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/cloud\/why-is-smtp-port-25-blocked-on-my-cloud-instance\/\" target=\"_blank\" rel=\"noopener\"><span >port 25 restrictions in xneelo Cloud<\/span><\/a>\r\n\r\n<span >If you have a legitimate use case for sending email directly from your Cloud instance, you can request access to port 25.\u00a0<\/span>\r\n\r\n<span >If approved, we\u2019ll enable the <\/span><b>Public SMTP<\/b> <b>network <\/b><span >in your Cloud project. IP addresses on this network can send outbound traffic over port 25.<\/span>\r\n\r\n<span >Follow the steps below to request access and enable port 25.<\/span>"},"excerpt":{"rendered":"<p>Learn how to request outbound port 25 access and use the Public SMTP network with your xneelo Cloud instances.<\/p>\n","protected":false},"author":45,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[18591],"tags":[24653,24650,24656,23828,19508,18711],"topics":[18723],"class_list":["post-48668","post","type-post","status-publish","format-standard","hentry","category-cloud","tag-how-to-enable-port-25-access","tag-enable-port","tag-port-25","tag-smtp-port-25","tag-cloud-hosting","tag-cloud","topics-xneelo-cloud"],"acf":[],"additional_meta":{"category_title":[{"term_id":18591,"name":"Cloud","slug":"cloud","term_group":0,"term_taxonomy_id":18591,"taxonomy":"category","description":"","parent":0,"count":49,"filter":"raw","term_order":"2","cat_ID":18591,"category_count":49,"category_description":"","cat_name":"Cloud","category_nicename":"cloud","category_parent":0}],"tag_title":[{"term_id":24653,"name":"how to enable port 25 access","slug":"how-to-enable-port-25-access","term_group":0,"term_taxonomy_id":24653,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"29"},{"term_id":24650,"name":"enable port","slug":"enable-port","term_group":0,"term_taxonomy_id":24650,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"30"},{"term_id":24656,"name":"port 25","slug":"port-25","term_group":0,"term_taxonomy_id":24656,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"31"},{"term_id":23828,"name":"smtp port 25","slug":"smtp-port-25","term_group":0,"term_taxonomy_id":23828,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"307"},{"term_id":19508,"name":"cloud hosting","slug":"cloud-hosting","term_group":0,"term_taxonomy_id":19508,"taxonomy":"post_tag","description":"","parent":0,"count":7,"filter":"raw","term_order":"1727"},{"term_id":18711,"name":"cloud","slug":"cloud","term_group":0,"term_taxonomy_id":18711,"taxonomy":"post_tag","description":"","parent":0,"count":20,"filter":"raw","term_order":"1986"}]},"featured_image_src":null,"author_info":{"display_name":"Robyn Bubb","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/robyn-bubb\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/6749c5f8e4f0e3b2473a2c285c3a5a60c6b342ea69328bd2d347943aba3e44c3?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/48668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=48668"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/48668\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=48668"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=48668"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=48668"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=48668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}