{"id":6752,"date":"2015-10-12T12:59:07","date_gmt":"2015-10-12T10:59:07","guid":{"rendered":"http:\/\/localhost:8888\/helpcentre\/?p=6752"},"modified":"2025-03-25T16:34:08","modified_gmt":"2025-03-25T14:34:08","slug":"windows-live-mail-setup","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/windows-live-mail-setup\/","title":{"rendered":"How to set up email in Windows Live Mail"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-14435 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/windows-live-mail-icon-150x150.png\" alt=\"windows live mail icon\" width=\"150\" height=\"150\" \/><\/p>\n<p>This <span style=\"font-weight: 400;\">guide takes you step-by-step through the process of setting up a new email account in Window Live Mail.<\/span><\/p>\n<p>If the Mail account is already set up, but giving errors\u00a0\u2013\u00a0then refer to our \u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/windows-live-mail-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting<\/a> guide.<\/p>\n<p>Replace <em>example.com<\/em> with your domain name<\/p>\n<p>1. <strong>Launch<\/strong> Windows Live Mail<br \/>\n2. Select <b>Accounts<\/b> from the top menu bar<br \/>\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveA.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14427 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveA.png\" alt=\"Windows Live Mail setup\" width=\"644\" height=\"264\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveA.png 644w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveA-300x123.png 300w\" sizes=\"auto, (max-width: 644px) 100vw, 644px\" \/><\/a><\/p>\n<p>3. Select\u00a0<strong>Email<\/strong><\/p>\n<p><a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveB.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-14425\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveB.png\" alt=\"liveB\" width=\"663\" height=\"429\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveB.png 663w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveB-300x194.png 300w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/a><\/p>\n<p>4. Enter the <b>email address<\/b> and <b>password\u00a0<\/b><em>(forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset in your control panel<\/a>) &gt;\u00a0<\/em><strong>Next<\/strong><\/p>\n<p>5. Configure server settings:<\/p>\n<h3>Incoming server information:<\/h3>\n<ul>\n<li><strong>Server type\u00a0<\/strong>is <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP or IMAP<\/a><\/li>\n<li><strong>Server address\u00a0<\/strong>starts with\u00a0<strong>mail.\u00a0<\/strong>followed by the domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\n<li><strong>Requires a secure connection (SSL)\u00a0<\/strong>is ticked<\/li>\n<li><strong>Port\u00a0<\/strong>is 993 for IMAP or 995 for POP<\/li>\n<li><strong>Authenticate\u00a0<\/strong>using Clear text<\/li>\n<li><strong>Logon user name\u00a0<\/strong>is the full email address<\/li>\n<\/ul>\n<h3>Outgoing server information:<\/h3>\n<ul>\n<li><strong>Server address<\/strong> starts with\u00a0<strong>smtp.\u00a0<\/strong>followed by the domain name e.g.\u00a0<em>smtp.example.com*<\/em><\/li>\n<li><strong>Port<\/strong> is 465<\/li>\n<li><strong>Requires a secure connection (SSL)\u00a0<\/strong>is<strong>\u00a0<\/strong>ticked<\/li>\n<li><strong>Requires authentication<\/strong> is ticked<\/li>\n<\/ul>\n<p>&gt;\u00a0<strong>Next<\/strong><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-31502\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveD_ssl.png\" alt=\"\" width=\"810\" height=\"707\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveD_ssl.png 978w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveD_ssl-300x262.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveD_ssl-768x671.png 768w\" sizes=\"auto, (max-width: 810px) 100vw, 810px\" \/><\/p>\n<p>6. Once prompted, you can complete the setup by clicking <b>Finish<\/b>.<\/p>\n<p><a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-14433\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish.png\" alt=\"live Finish\" width=\"796\" height=\"694\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish.png 959w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish-300x262.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish-768x669.png 768w\" sizes=\"auto, (max-width: 796px) 100vw, 796px\" \/><\/a><\/p>\n<p>* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.<\/p>\n<p>If your email is still not working, please read our <a title=\"Troubleshooting Guide\" href=\"https:\/\/xneelo.co.za\/help-centre\/email\/windows-live-mail-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting Guide<\/a>.<\/p>\n<p>&nbsp;<\/p>\n","protected":false,"plain":"<img class=\"alignleft wp-image-14435 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/windows-live-mail-icon-150x150.png\" alt=\"windows live mail icon\" width=\"150\" height=\"150\" \/>\r\n\r\nThis <span >guide takes you step-by-step through the process of setting up a new email account in Window Live Mail.<\/span>\r\n\r\nIf the Mail account is already set up, but giving errors\u00a0\u2013\u00a0then refer to our \u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/windows-live-mail-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting<\/a> guide.\r\n\r\nReplace <em>example.com<\/em> with your domain name\r\n\r\n1. <strong>Launch<\/strong> Windows Live Mail\r\n2. Select <b>Accounts<\/b> from the top menu bar\r\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveA.png\"><img class=\"alignnone wp-image-14427 size-full\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveA.png\" alt=\"Windows Live Mail setup\" width=\"644\" height=\"264\" \/><\/a>\r\n\r\n3. Select\u00a0<strong>Email<\/strong>\r\n\r\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveB.png\"><img class=\"alignnone size-full wp-image-14425\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveB.png\" alt=\"liveB\" width=\"663\" height=\"429\" \/><\/a>\r\n\r\n4. Enter the <b>email address<\/b> and <b>password\u00a0<\/b><em>(forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset in your control panel<\/a>) &gt;\u00a0<\/em><strong>Next<\/strong>\r\n\r\n5. Configure server settings:\r\n<h3>Incoming server information:<\/h3>\r\n<ul>\r\n \t<li><strong>Server type\u00a0<\/strong>is <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP or IMAP<\/a><\/li>\r\n \t<li><strong>Server address\u00a0<\/strong>starts with\u00a0<strong>mail.\u00a0<\/strong>followed by the domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\r\n \t<li><strong>Requires a secure connection (SSL)\u00a0<\/strong>is ticked<\/li>\r\n \t<li><strong>Port\u00a0<\/strong>is 993 for IMAP or 995 for POP<\/li>\r\n \t<li><strong>Authenticate\u00a0<\/strong>using Clear text<\/li>\r\n \t<li><strong>Logon user name\u00a0<\/strong>is the full email address<\/li>\r\n<\/ul>\r\n<h3>Outgoing server information:<\/h3>\r\n<ul>\r\n \t<li><strong>Server address<\/strong> starts with\u00a0<strong>smtp.\u00a0<\/strong>followed by the domain name e.g.\u00a0<em>smtp.example.com*<\/em><\/li>\r\n \t<li><strong>Port<\/strong> is 465<\/li>\r\n \t<li><strong>Requires a secure connection (SSL)\u00a0<\/strong>is<strong>\u00a0<\/strong>ticked<\/li>\r\n \t<li><strong>Requires authentication<\/strong> is ticked<\/li>\r\n<\/ul>\r\n&gt;\u00a0<strong>Next<\/strong>\r\n\r\n<img class=\"alignnone wp-image-31502\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/liveD_ssl.png\" alt=\"\" width=\"810\" height=\"707\" \/>\r\n\r\n6. Once prompted, you can complete the setup by clicking <b>Finish<\/b>.\r\n\r\n<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish.png\"><img class=\"alignnone wp-image-14433\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/live-Finish.png\" alt=\"live Finish\" width=\"796\" height=\"694\" \/><\/a>\r\n\r\n* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.\r\n\r\nIf your email is still not working, please read our <a title=\"Troubleshooting Guide\" href=\"https:\/\/xneelo.co.za\/help-centre\/email\/windows-live-mail-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting Guide<\/a>.\r\n\r\n&nbsp;"},"excerpt":{"rendered":"<p>Follow our quick guide to Windows Live Mail setup. Our Help centre Screenshots provides you with step-by-step assistance. <\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119,120,134],"tags":[22889,22892],"topics":[],"class_list":["post-6752","post","type-post","status-publish","format-standard","hentry","category-email","category-mail-setup","category-windows","tag-how-to-set-up-email-in-windows-live-mail","tag-windows-live"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0},{"term_id":120,"name":"Email Setup","slug":"mail-setup","term_group":0,"term_taxonomy_id":120,"taxonomy":"category","description":"Follow our easy to set up email guides","parent":119,"count":40,"filter":"raw","term_order":"63","cat_ID":120,"category_count":40,"category_description":"Follow our easy to set up email guides","cat_name":"Email Setup","category_nicename":"mail-setup","category_parent":119},{"term_id":134,"name":"Windows","slug":"windows","term_group":0,"term_taxonomy_id":134,"taxonomy":"category","description":"Windows email setup guide","parent":120,"count":6,"filter":"raw","term_order":"123","cat_ID":134,"category_count":6,"category_description":"Windows email setup guide","cat_name":"Windows","category_nicename":"windows","category_parent":120}],"tag_title":[{"term_id":22889,"name":"How to set up email in Windows Live Mail","slug":"how-to-set-up-email-in-windows-live-mail","term_group":0,"term_taxonomy_id":22889,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"517"},{"term_id":22892,"name":"windows live","slug":"windows-live","term_group":0,"term_taxonomy_id":22892,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"518"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/6752","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=6752"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/6752\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=6752"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=6752"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=6752"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=6752"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}