{"id":6816,"date":"2015-11-03T12:23:29","date_gmt":"2015-11-03T10:23:29","guid":{"rendered":"http:\/\/demo.hetzner.co.za\/?p=6816"},"modified":"2025-03-26T09:11:38","modified_gmt":"2025-03-26T07:11:38","slug":"thunderbird-mac","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/email\/thunderbird-mac\/","title":{"rendered":"How to set up email in Thunderbird for Mac"},"content":{"rendered":"<h3><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-13443 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Mozilla_Thunderbird_logo-150x150.png\" alt=\"Mozilla_Thunderbird_logo\" width=\"150\" height=\"150\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Mozilla_Thunderbird_logo-150x150.png 150w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Mozilla_Thunderbird_logo-300x300.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Mozilla_Thunderbird_logo.png 512w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/h3>\n<p>This <span style=\"font-weight: 400;\">guide takes you step-by-step through the process of setting up a new email account in Thunderbird for Mac.<\/span><\/p>\n<p>If the Mail account is already set up, but giving errors\u00a0\u2013\u00a0then refer to our \u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/thunderbird-mac-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting guide<\/a>.<\/p>\n<p>Replace <em>example.com<\/em> with your domain name<\/p>\n<h2>Check your password<\/h2>\n<ul>\n<li>First, check your password by browsing to\u00a0<a href=\"https:\/\/webmail.konsoleh.co.za\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Webmail<\/a> and trying to log in. If you aren\u2019t able to log in, then you have the incorrect password. Forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a>\u00a0\u2013 you will need to get your domain or web administrator to update it for you if you don\u2019t have konsoleH access.<\/li>\n<\/ul>\n<ul><\/ul>\n<h3>View account settings<\/h3>\n<ol>\n<li>Launch Mozilla Thunderbird<\/li>\n<li>If this Accounts screen opens, choose to <strong>Create a new account &gt; Email <\/strong>\u2013 proceed to step 4<strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13413 size-large\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-open-1-1024x541.png\" alt=\"Thunderbird Mac email setup\" width=\"640\" height=\"338\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-open-1-1024x541.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-open-1-300x159.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-open-1-768x406.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-open-1.png 1336w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/strong><br \/>\nOr alternatively, on the toolbar at the top, select <b>Tools<\/b> and then <b>Account Settings<\/b><\/p>\n<h3>Add mail account<\/h3>\n<\/li>\n<li>Click the <b>Account Actions<\/b> drop-down and then select <b>Add Mail Account<\/b> from the list<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-26970\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbirdmail.png\" alt=\"\" width=\"870\" height=\"926\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbirdmail.png 870w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbirdmail-282x300.png 282w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbirdmail-768x817.png 768w\" sizes=\"auto, (max-width: 870px) 100vw, 870px\" \/><\/li>\n<li>Ignore this option and choose to <strong>Skip this and use my existing email?<\/strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13417 size-large\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thnderbird-mac-skip-1024x762.png\" alt=\"thnderbird mac skip\" width=\"640\" height=\"476\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thnderbird-mac-skip-1024x762.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thnderbird-mac-skip-300x223.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thnderbird-mac-skip-768x571.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thnderbird-mac-skip.png 1265w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><br \/>\n<h3>Enter your details<\/h3>\n<\/li>\n<li>Enter the following details:\n<ul>\n<li><b>Name<\/b> (which will appear the &#8220;From&#8221; field in your emails)<\/li>\n<li><b>Email address<\/b><\/li>\n<li><b>Password<\/b> (stipulated when you created your email account in konsoleH\u00a0\u2013 (forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset via your control panel<\/a>)<\/li>\n<\/ul>\n<\/li>\n<li>Then click <b>Continue<br \/>\n<\/b><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-13419\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-account-setup.png\" alt=\"thunderbird mac account setup\" width=\"500\" height=\"470\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-account-setup.png 781w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-account-setup-300x282.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-account-setup-768x722.png 768w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/p>\n<h3>Edit settings<\/h3>\n<\/li>\n<li>Thunderbird will now automatically check your email settings.<\/li>\n<li>This screen confirms your chosen settings &gt;\u00a0<strong>Done <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-31403\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-setup_ssl.png\" alt=\"\" width=\"672\" height=\"593\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-setup_ssl.png 800w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-setup_ssl-300x265.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-setup_ssl-768x678.png 768w\" sizes=\"auto, (max-width: 672px) 100vw, 672px\" \/><\/strong><\/li>\n<\/ol>\n<p>If your settings are not found, click the <strong>Manual config<\/strong><b>\u00a0<\/b>button and continue:<\/p>\n<h2>\u2666 Manual configuration<\/h2>\n<p>Follow the Automatic configuration above, and then choose <strong>Manual config.<\/strong><\/p>\n<p>Ensure that your <strong>settings are correct<\/strong> as below (these are the default settings \u2013 replacing with your own name and domain).<\/p>\n<ul>\n<li>If you don\u2019t know your password, <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset it via your control panel<\/a>.<\/li>\n<li><strong>Server hostname:<\/strong>\n<ul>\n<li><strong>Incoming<\/strong> can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP or IMAP<\/a><\/li>\n<li>is <strong>mail.\u00a0<\/strong>followed by the domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\n<li><strong>Port<\/strong>\u00a0is 993 (or 995 for\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP<\/a>)<\/li>\n<li><strong>SSL<\/strong> is set to SSL\/TLS<\/li>\n<li><strong>Authentication<\/strong> is Normal password<\/li>\n<li><strong>Outgoing SMTP<\/strong>\u00a0is <strong>smtp. <\/strong>followed by the domain name e.g.\u00a0<em>smtp.example.com*<\/em><\/li>\n<li><strong>Port<\/strong> is 465<\/li>\n<li><strong>SSL<\/strong> is set to SSL\/TLS<\/li>\n<li><strong>Authentication<\/strong> is Normal password<\/li>\n<\/ul>\n<\/li>\n<li><strong>User Name<\/strong> is the full email address for both Incoming and Outgoing<\/li>\n<li>For new hosting accounts, temporarily use the <a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/ip-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP address<\/a> instead of the Incoming &amp; Outgoing mail servers.<\/li>\n<\/ul>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-31409\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-manual-config_ssl.png\" alt=\"\" width=\"791\" height=\"489\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-manual-config_ssl.png 1153w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-manual-config_ssl-300x185.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-manual-config_ssl-1024x632.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-manual-config_ssl-768x474.png 768w\" sizes=\"auto, (max-width: 791px) 100vw, 791px\" \/><\/p>\n<p>Choose\u00a0<strong>Re-test<\/strong> &gt;\u00a0<strong>Done.<\/strong><\/p>\n<p>* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.<\/p>\n<p>Email still not working? Read our <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/thunderbird-mac-troubleshoot\/\" target=\"_blank\" rel=\"noopener\">Troubleshooting guide<\/a>.<\/p>\n","protected":false,"plain":"<h3><img class=\"alignleft wp-image-13443 size-thumbnail\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/Mozilla_Thunderbird_logo-150x150.png\" alt=\"Mozilla_Thunderbird_logo\" width=\"150\" height=\"150\" \/><\/h3>\r\nThis <span >guide takes you step-by-step through the process of setting up a new email account in Thunderbird for Mac.<\/span>\r\n\r\nIf the Mail account is already set up, but giving errors\u00a0\u2013\u00a0then refer to our \u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/thunderbird-mac-troubleshoot\/\" target=\"_blank\" rel=\"noopener noreferrer\">Troubleshooting guide<\/a>.\r\n\r\nReplace <em>example.com<\/em> with your domain name\r\n<h2>Check your password<\/h2>\r\n<ul>\r\n \t<li>First, check your password by browsing to\u00a0<a href=\"https:\/\/webmail.konsoleh.co.za\/login\" target=\"_blank\" rel=\"noopener noreferrer\">Webmail<\/a> and trying to log in. If you aren\u2019t able to log in, then you have the incorrect password. Forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener\">reset via your control panel<\/a>\u00a0\u2013 you will need to get your domain or web administrator to update it for you if you don\u2019t have konsoleH access.<\/li>\r\n<\/ul>\r\n<ul><\/ul>\r\n<h3>View account settings<\/h3>\r\n<ol>\r\n \t<li>Launch Mozilla Thunderbird<\/li>\r\n \t<li>If this Accounts screen opens, choose to <strong>Create a new account &gt; Email <\/strong>\u2013 proceed to step 4<strong><img class=\"alignnone wp-image-13413 size-large\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-open-1-1024x541.png\" alt=\"Thunderbird Mac email setup\" width=\"640\" height=\"338\" \/><\/strong>\r\nOr alternatively, on the toolbar at the top, select <b>Tools<\/b> and then <b>Account Settings<\/b>\r\n<h3>Add mail account<\/h3>\r\n<\/li>\r\n \t<li>Click the <b>Account Actions<\/b> drop-down and then select <b>Add Mail Account<\/b> from the list<img class=\"alignnone size-full wp-image-26970\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbirdmail.png\" alt=\"\" width=\"870\" height=\"926\" \/><\/li>\r\n \t<li>Ignore this option and choose to <strong>Skip this and use my existing email?<\/strong><img class=\"alignnone wp-image-13417 size-large\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thnderbird-mac-skip-1024x762.png\" alt=\"thnderbird mac skip\" width=\"640\" height=\"476\" \/>\r\n<h3>Enter your details<\/h3>\r\n<\/li>\r\n \t<li>Enter the following details:\r\n<ul>\r\n \t<li><b>Name<\/b> (which will appear the \"From\" field in your emails)<\/li>\r\n \t<li><b>Email address<\/b><\/li>\r\n \t<li><b>Password<\/b> (stipulated when you created your email account in konsoleH\u00a0\u2013 (forgotten passwords can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset via your control panel<\/a>)<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>Then click <b>Continue\r\n<\/b><img class=\"alignnone wp-image-13419\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/11\/thunderbird-mac-account-setup.png\" alt=\"thunderbird mac account setup\" width=\"500\" height=\"470\" \/>\r\n<h3>Edit settings<\/h3>\r\n<\/li>\r\n \t<li>Thunderbird will now automatically check your email settings.<\/li>\r\n \t<li>This screen confirms your chosen settings &gt;\u00a0<strong>Done <img class=\"alignnone wp-image-31403\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-setup_ssl.png\" alt=\"\" width=\"672\" height=\"593\" \/><\/strong><\/li>\r\n<\/ol>\r\nIf your settings are not found, click the <strong>Manual config<\/strong><b>\u00a0<\/b>button and continue:\r\n<h2>\u2666 Manual configuration<\/h2>\r\nFollow the Automatic configuration above, and then choose <strong>Manual config.<\/strong>\r\n\r\nEnsure that your <strong>settings are correct<\/strong> as below (these are the default settings \u2013 replacing with your own name and domain).\r\n<ul>\r\n \t<li>If you don\u2019t know your password, <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-change-your-email-password\/\" target=\"_blank\" rel=\"noopener noreferrer\">reset it via your control panel<\/a>.<\/li>\r\n \t<li><strong>Server hostname:<\/strong>\r\n<ul>\r\n \t<li><strong>Incoming<\/strong> can be <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP or IMAP<\/a><\/li>\r\n \t<li>is <strong>mail.\u00a0<\/strong>followed by the domain name e.g.\u00a0<em>mail.example.com*<\/em><\/li>\r\n \t<li><strong>Port<\/strong>\u00a0is 993 (or 995 for\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/pop-vs-imap\/\" target=\"_blank\" rel=\"noopener noreferrer\">POP<\/a>)<\/li>\r\n \t<li><strong>SSL<\/strong> is set to SSL\/TLS<\/li>\r\n \t<li><strong>Authentication<\/strong> is Normal password<\/li>\r\n \t<li><strong>Outgoing SMTP<\/strong>\u00a0is <strong>smtp. <\/strong>followed by the domain name e.g.\u00a0<em>smtp.example.com*<\/em><\/li>\r\n \t<li><strong>Port<\/strong> is 465<\/li>\r\n \t<li><strong>SSL<\/strong> is set to SSL\/TLS<\/li>\r\n \t<li><strong>Authentication<\/strong> is Normal password<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>User Name<\/strong> is the full email address for both Incoming and Outgoing<\/li>\r\n \t<li>For new hosting accounts, temporarily use the <a href=\"https:\/\/xneelo.co.za\/help-centre\/products-and-services\/ip-address\/\" target=\"_blank\" rel=\"noopener noreferrer\">IP address<\/a> instead of the Incoming &amp; Outgoing mail servers.<\/li>\r\n<\/ul>\r\n<img class=\"alignnone wp-image-31409\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/10\/thunderbird-manual-config_ssl.png\" alt=\"\" width=\"791\" height=\"489\" \/>\r\n\r\nChoose\u00a0<strong>Re-test<\/strong> &gt;\u00a0<strong>Done.<\/strong>\r\n\r\n* Note: In isolated cases\u00a0<strong>mail.domain<\/strong>\u00a0(e.g. mail.example.com) and\u00a0<strong>smtp.domain<\/strong>\u00a0won\u2019t work. In these cases you will need to use the server name instead e.g. www34.cpt1.host-h.net.\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name\/\" target=\"_blank\" rel=\"noopener noreferrer\">Find my server name<\/a>.\r\n\r\nEmail still not working? Read our <a href=\"https:\/\/xneelo.co.za\/help-centre\/email\/thunderbird-mac-troubleshoot\/\" target=\"_blank\" rel=\"noopener\">Troubleshooting guide<\/a>."},"excerpt":{"rendered":"<p>Follow or visual step-by-step Thunderbird Mac email setup to avoid frustration and have your emails functioning as soon as possible.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[119,120,133],"tags":[19415,19412,19409],"topics":[10399],"class_list":["post-6816","post","type-post","status-publish","format-standard","hentry","category-email","category-mail-setup","category-thunderbird","tag-setup-thunderbird","tag-thunderbird-setup","tag-how-to-set-up-email-in-thunderbird-for-mac","topics-mac-mail"],"acf":[],"additional_meta":{"category_title":[{"term_id":119,"name":"Email","slug":"email","term_group":0,"term_taxonomy_id":119,"taxonomy":"category","description":"Learn the basics and get going with our easy to set up email guides","parent":0,"count":125,"filter":"raw","term_order":"62","cat_ID":119,"category_count":125,"category_description":"Learn the basics and get going with our easy to set up email guides","cat_name":"Email","category_nicename":"email","category_parent":0},{"term_id":120,"name":"Email Setup","slug":"mail-setup","term_group":0,"term_taxonomy_id":120,"taxonomy":"category","description":"Follow our easy to set up email guides","parent":119,"count":40,"filter":"raw","term_order":"63","cat_ID":120,"category_count":40,"category_description":"Follow our easy to set up email guides","cat_name":"Email Setup","category_nicename":"mail-setup","category_parent":119},{"term_id":133,"name":"Thunderbird","slug":"thunderbird","term_group":0,"term_taxonomy_id":133,"taxonomy":"category","description":"Thunderbird email setup guide","parent":120,"count":4,"filter":"raw","term_order":"101","cat_ID":133,"category_count":4,"category_description":"Thunderbird email setup guide","cat_name":"Thunderbird","category_nicename":"thunderbird","category_parent":120}],"tag_title":[{"term_id":19415,"name":"setup thunderbird","slug":"setup-thunderbird","term_group":0,"term_taxonomy_id":19415,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1656"},{"term_id":19412,"name":"thunderbird setup","slug":"thunderbird-setup","term_group":0,"term_taxonomy_id":19412,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1657"},{"term_id":19409,"name":"How to set up email in Thunderbird for Mac","slug":"how-to-set-up-email-in-thunderbird-for-mac","term_group":0,"term_taxonomy_id":19409,"taxonomy":"post_tag","description":"","parent":0,"count":1,"filter":"raw","term_order":"1658"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/6816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=6816"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/6816\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=6816"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=6816"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=6816"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=6816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}