{"id":7892,"date":"2015-12-15T11:42:30","date_gmt":"2015-12-15T09:42:30","guid":{"rendered":"http:\/\/demo.hetzner.co.za\/support\/?p=7892"},"modified":"2026-01-30T14:52:08","modified_gmt":"2026-01-30T12:52:08","slug":"domain-transfer-manager","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/help-centre\/domains\/domain-transfer-manager\/","title":{"rendered":"Domain Transfer Manager"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The Domain Transfer Manager (DTM) in <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">konsoleH<\/span><\/a><span style=\"font-weight: 400;\"> enables you to submit the request to transfer your domain name from the current domain registrar to xneelo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before submitting the transfer via the Domain Transfer Manager, note that:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">You first need to place your <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/domain-transfer-guides\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">order for a hosting account<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Domains are transferred via a voting process, with a <\/span><b>voting ticket <\/b><span style=\"font-weight: 400;\">sent to the<\/span><b> email address listed as the registrant<\/b><span style=\"font-weight: 400;\"> (end-user). This is the only email address authorised to accept the transfer.<\/span><\/li>\n<li aria-level=\"1\"><span>The DTM is <\/span><b>active for 47 days<\/b><span>. If the transfer does not complete within this period, the hosting package will be cancelled, removing any web content and mailboxes.<\/span><\/li>\n<\/ul>\n<h2>Access\u00a0the Domain Transfer Manager<\/h2>\n<ol>\n<li><strong>Browse<\/strong> to <strong><a href=\"http:\/\/secure.konsoleh.co.za\/\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong> at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\">Admin level<\/a>.<\/li>\n<li>Select or <strong>search for the domain name<\/strong> to transfer in the search bar of the <strong>Hosting Services<\/strong> tab\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-your-account-mag.png\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-your-account-mag-1024x287.png\" alt=\"kh your account mag\" \/><\/a><\/li>\n<li>Select <strong>Manage Services<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-manage-services-1.png\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-manage-services-1-1024x421.png\" alt=\"kh manage services\" \/><\/a><\/strong><\/li>\n<li>Select <strong>Domains<\/strong> &gt;\u00a0<strong>Domain Transfer Manager\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-choose-dtm.png\"><img decoding=\"async\" class=\"alignnone\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-choose-dtm-1024x345.png\" alt=\"kh choose dtm\" \/><\/a><\/strong><\/li>\n<li><strong>Confirm that all conditions have been met<\/strong>, or else the transfer will fail &gt;\u00a0<strong>Next <\/strong>then<strong> Submit<img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-24305\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM.png\" alt=\"\" width=\"1550\" height=\"1018\" srcset=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM.png 1550w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM-300x197.png 300w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM-1024x673.png 1024w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM-768x504.png 768w, https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM-1536x1009.png 1536w\" sizes=\"auto, (max-width: 1550px) 100vw, 1550px\" \/><\/strong><\/li>\n<li>\u00a0<span style=\"font-weight: 400;\">A transfer ticket will now be submitted:<\/span>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transfers for ccTLDs (.co.za, .org.za, .net.za) will be sent to the <strong>current domain registrant email address<\/strong>.<\/span><\/li>\n<li aria-level=\"1\"><span>Transfers for <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/what-is-a-gtld\/\" target=\"_blank\" rel=\"noopener\"><span>gTLDs<\/span><\/a><span> (.com, .org, .net, etc) will be sent to the email address that is listed as the <\/span><b>new registrant<\/b><span>.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>You can return here later to check on the status of your transfer.<\/li>\n<\/ol>\n","protected":false,"plain":"<span >The Domain Transfer Manager (DTM) in <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-services\/\" target=\"_blank\" rel=\"noopener\"><span >konsoleH<\/span><\/a><span > enables you to submit the request to transfer your domain name from the current domain registrar to xneelo.<\/span>\r\n\r\n<span >Before submitting the transfer via the Domain Transfer Manager, note that:<\/span>\r\n<ul>\r\n \t<li  aria-level=\"1\"><span >You first need to place your <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/domain-transfer-guides\/\" target=\"_blank\" rel=\"noopener\"><span >order for a hosting account<\/span><\/a><span >.<\/span><\/li>\r\n \t<li  aria-level=\"1\"><span >Domains are transferred via a voting process, with a <\/span><b>voting ticket <\/b><span >sent to the<\/span><b> email address listed as the registrant<\/b><span > (end-user). This is the only email address authorised to accept the transfer.<\/span><\/li>\r\n \t<li aria-level=\"1\"><span>The DTM is <\/span><b>active for 47 days<\/b><span>. If the transfer does not complete within this period, the hosting package will be cancelled, removing any web content and mailboxes.<\/span><\/li>\r\n<\/ul>\r\n<h2>Access\u00a0the Domain Transfer Manager<\/h2>\r\n<ol>\r\n \t<li><strong>Browse<\/strong> to <strong><a href=\"http:\/\/secure.konsoleh.co.za\/\" target=\"_blank\" rel=\"noopener noreferrer\">konsoleH<\/a><\/strong> and <strong>log in<\/strong> at <a href=\"https:\/\/xneelo.co.za\/help-centre\/accounts-and-payments\/konsoleh-access-levels\/\">Admin level<\/a>.<\/li>\r\n \t<li>Select or <strong>search for the domain name<\/strong> to transfer in the search bar of the <strong>Hosting Services<\/strong> tab\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-your-account-mag.png\"><img class=\"alignnone\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-your-account-mag-1024x287.png\" alt=\"kh your account mag\" \/><\/a><\/li>\r\n \t<li>Select <strong>Manage Services<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-manage-services-1.png\"><img class=\"alignnone\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-manage-services-1-1024x421.png\" alt=\"kh manage services\" \/><\/a><\/strong><\/li>\r\n \t<li>Select <strong>Domains<\/strong> &gt;\u00a0<strong>Domain Transfer Manager\u00a0<a href=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-choose-dtm.png\"><img class=\"alignnone\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2016\/04\/kh-choose-dtm-1024x345.png\" alt=\"kh choose dtm\" \/><\/a><\/strong><\/li>\r\n \t<li><strong>Confirm that all conditions have been met<\/strong>, or else the transfer will fail &gt;\u00a0<strong>Next <\/strong>then<strong> Submit<img class=\"alignnone size-full wp-image-24305\" src=\"https:\/\/xneelo.co.za\/help-centre\/wp-content\/uploads\/2015\/12\/DTM.png\" alt=\"\" width=\"1550\" height=\"1018\" \/><\/strong><\/li>\r\n \t<li>\u00a0<span >A transfer ticket will now be submitted:<\/span>\r\n<ul>\r\n \t<li >\r\n<ul>\r\n \t<li  aria-level=\"1\"><span >Transfers for ccTLDs (.co.za, .org.za, .net.za) will be sent to the <strong>current domain registrant email address<\/strong>.<\/span><\/li>\r\n \t<li aria-level=\"1\"><span>Transfers for <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/domains\/what-is-a-gtld\/\" target=\"_blank\" rel=\"noopener\"><span>gTLDs<\/span><\/a><span> (.com, .org, .net, etc) will be sent to the email address that is listed as the <\/span><b>new registrant<\/b><span>.<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li>You can return here later to check on the status of your transfer.<\/li>\r\n<\/ol>"},"excerpt":{"rendered":"<p>Did you know? You can easily transfer your domain to xneelo via konsoleH. Follow our step-by-step guide on how to do this.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","footnotes":""},"categories":[155,157],"tags":[18318,17294,475,255,259,253],"topics":[10403],"class_list":["post-7892","post","type-post","status-publish","format-standard","hentry","category-domains","category-managing-domains","tag-domain-transfer-manager","tag-transfer-to-xneelo","tag-dtm","tag-domain","tag-domain-transfer","tag-transfer","topics-konsoleh-tools"],"acf":[],"additional_meta":{"category_title":[{"term_id":155,"name":"Domains","slug":"domains","term_group":0,"term_taxonomy_id":155,"taxonomy":"category","description":"Registering and Transferring Domains ","parent":0,"count":74,"filter":"raw","term_order":"61","cat_ID":155,"category_count":74,"category_description":"Registering and Transferring Domains ","cat_name":"Domains","category_nicename":"domains","category_parent":0},{"term_id":157,"name":"Managing your domains","slug":"managing-domains","term_group":0,"term_taxonomy_id":157,"taxonomy":"category","description":"Managing your Domains","parent":155,"count":17,"filter":"raw","term_order":"91","cat_ID":157,"category_count":17,"category_description":"Managing your Domains","cat_name":"Managing your domains","category_nicename":"managing-domains","category_parent":155}],"tag_title":[{"term_id":18318,"name":"domain transfer manager","slug":"domain-transfer-manager","term_group":0,"term_taxonomy_id":18318,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2028"},{"term_id":17294,"name":"transfer to xneelo","slug":"transfer-to-xneelo","term_group":0,"term_taxonomy_id":17294,"taxonomy":"post_tag","description":"","parent":0,"count":6,"filter":"raw","term_order":"2362"},{"term_id":475,"name":"dtm","slug":"dtm","term_group":0,"term_taxonomy_id":475,"taxonomy":"post_tag","description":"","parent":0,"count":2,"filter":"raw","term_order":"2616"},{"term_id":255,"name":"domain","slug":"domain","term_group":0,"term_taxonomy_id":255,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"2999"},{"term_id":259,"name":"domain transfer","slug":"domain-transfer","term_group":0,"term_taxonomy_id":259,"taxonomy":"post_tag","description":"","parent":0,"count":8,"filter":"raw","term_order":"3002"},{"term_id":253,"name":"transfer","slug":"transfer","term_group":0,"term_taxonomy_id":253,"taxonomy":"post_tag","description":"","parent":0,"count":3,"filter":"raw","term_order":"3026"}]},"featured_image_src":null,"author_info":{"display_name":"marketing","author_link":"https:\/\/xneelo.co.za\/help-centre\/author\/marketing\/","author_avatar":"https:\/\/secure.gravatar.com\/avatar\/a6ea315e112423b2b955cb020fbce2b0835956c6ad85ff0f13f1db298977eaaa?s=96&d=mm&r=g"},"_links":{"self":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/7892","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/comments?post=7892"}],"version-history":[{"count":0,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/posts\/7892\/revisions"}],"wp:attachment":[{"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/media?parent=7892"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/categories?post=7892"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/tags?post=7892"},{"taxonomy":"topics","embeddable":true,"href":"https:\/\/xneelo.co.za\/help-centre\/wp-json\/wp\/v2\/topics?post=7892"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}