{"id":4735,"date":"2019-02-25T12:14:19","date_gmt":"2019-02-25T12:14:19","guid":{"rendered":"https:\/\/hetzner.co.za\/insights\/?p=4735"},"modified":"2024-04-24T16:23:54","modified_gmt":"2024-04-24T14:23:54","slug":"how-a-creative-agency-walks-the-digital-journey-with-their-clients","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/insights\/how-a-creative-agency-walks-the-digital-journey-with-their-clients\/","title":{"rendered":"How a creative agency walks the digital journey with their clients"},"content":{"rendered":"

BIGBrave<\/span><\/a> is a digital company who solve human problems with digital solutions by creating engaging experiences that matter.<\/span><\/p>\n

\u201cWe help our clients see that what seems like a leap of faith in entering the digital space is actually the next logical step. We invite our clients to be brave and go big with us, to realise that there are more solutions than problems and that we are here to help them on their journey.\u201d<\/span><\/p>\n

Crafting the right journey for each client<\/span><\/h2>\n

\u201cWe don\u2019t offer clients \u2018off the shelf\u2019 solutions,\u201d explains Francois Brill, Executive Creative Director of BIGBrave. \u201cEach and every customer goes on the BIGBrave journey with us. First, we go through a discovery phase to gauge what approach best fits our clients. We have <\/span>what we call an \u2018Insights Workshop\u2019 to help this process so that we don\u2019t start off running in <\/span>the wrong direction. Once we have the needed clarity and insight, the project naturally <\/span>progresses to the next phase, where we actually create the digital solutions. It\u2019s not a linear process: we often create rapid prototypes to test ideas and discover new solutions. It remains a journey and we walk it every step of the way with our clients. Xneelo has been a great hosting <\/span>partner that provides us with the flexibility to move fast in the digital space.\u201d<\/span><\/p>\n

\"\"<\/a><\/p>\n

Flexibility and reliability<\/span><\/h2>\n

Because each project is different, and all solutions are created from the ground up, with everything from websites to enterprise platforms, touch screen and digital signage, BIGBrave has varying server needs. \u201cWe\u2019ve used other hosts before, but nothing really offered the reliability that xneelo gives us,\u201d Francois explains. \u201cWe have various dedicated servers with xneelo that come with the comfort of knowing xneelo is taking care of all the hardware and updates.  We just have to worry about our part, creating amazing digital experiences for our clients. <\/span><\/p>\n

This reliability goes hand-in-hand with the flexibility needed to bring clients\u2019 visions to life <\/span>while ensuring the best stable production environment. \u201cWhen we\u2019ve had jobs in the past that need additional flexibility from a server perspective, we\u2019ve used the Self-Managed Server offering from xneelo to be in complete control of the server. It allows us to easily spin up all the environments we need on the same server,\u201d says Francois. \u201cIt\u2019s great knowing xneelo offers all the options that can be customised to your project\u2019s needs.\u201d<\/span><\/p>\n

\u201cI\u2019ve learned a lot from the xneelo support team \u2013 they\u2019ve always gone the extra mile to assist us with our requests. They walk the client journey with us.\u201d<\/span><\/p>\n","protected":false,"plain":"BIGBrave<\/span><\/a> is a digital company who solve human problems with digital solutions by creating engaging experiences that matter.<\/span>\n\n\u201cWe help our clients see that what seems like a leap of faith in entering the digital space is actually the next logical step. We invite our clients to be brave and go big with us, to realise that there are more solutions than problems and that we are here to help them on their journey.\u201d<\/span>\n

Crafting the right journey for each client<\/span><\/h2>\n\u201cWe don\u2019t offer clients \u2018off the shelf\u2019 solutions,\u201d explains Francois Brill, Executive Creative Director of BIGBrave. \u201cEach and every customer goes on the BIGBrave journey with us. First, we go through a discovery phase to gauge what approach best fits our clients. We have <\/span>what we call an \u2018Insights Workshop\u2019 to help this process so that we don\u2019t start off running in <\/span>the wrong direction. Once we have the needed clarity and insight, the project naturally <\/span>progresses to the next phase, where we actually create the digital solutions. It\u2019s not a linear process: we often create rapid prototypes to test ideas and discover new solutions. It remains a journey and we walk it every step of the way with our clients. Xneelo has been a great hosting <\/span>partner that provides us with the flexibility to move fast in the digital space.\u201d<\/span>\n\n\"\"<\/a>\n

Flexibility and reliability<\/span><\/h2>\nBecause each project is different, and all solutions are created from the ground up, with everything from websites to enterprise platforms, touch screen and digital signage, BIGBrave has varying server needs. \u201cWe\u2019ve used other hosts before, but nothing really offered the reliability that xneelo gives us,\u201d Francois explains. \u201cWe have various dedicated servers with xneelo that come with the comfort of knowing xneelo is taking care of all the hardware and updates.  We just have to worry about our part, creating amazing digital experiences for our clients. <\/span>\n\nThis reliability goes hand-in-hand with the flexibility needed to bring clients\u2019 visions to life <\/span>while ensuring the best stable production environment. \u201cWhen we\u2019ve had jobs in the past that need additional flexibility from a server perspective, we\u2019ve used the Self-Managed Server offering from xneelo to be in complete control of the server. It allows us to easily spin up all the environments we need on the same server,\u201d says Francois. \u201cIt\u2019s great knowing xneelo offers all the options that can be customised to your project\u2019s needs.\u201d<\/span>\n\n\u201cI\u2019ve learned a lot from the xneelo support team \u2013 they\u2019ve always gone the extra mile to assist us with our requests. They walk the client journey with us.\u201d<\/span>"},"excerpt":{"rendered":"

BIGBrave is a digital company who solve human problems with digital solutions by creating engaging experiences that matter.<\/p>\n","protected":false},"author":7,"featured_media":4739,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"categories":[1521],"tags":[],"content_group":[6390,6396],"class_list":["post-4735","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-stories"],"acf":[],"yoast_head":"\nHow a creative agency walks the digital journey with their clients - xneelo Insights<\/title>\n<meta name=\"description\" content=\"BIGBrave is a digital company who solve human problems with digital solutions by creating engaging experiences that matter.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xneelo.co.za\/insights\/how-a-creative-agency-walks-the-digital-journey-with-their-clients\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How a creative agency walks the digital journey with their clients - 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