{"id":6380,"date":"2020-03-02T14:46:08","date_gmt":"2020-03-02T12:46:08","guid":{"rendered":"https:\/\/xneelo.co.za\/insights\/?p=6380"},"modified":"2024-04-09T15:20:10","modified_gmt":"2024-04-09T13:20:10","slug":"google-tools-to-help-you-grow-your-small-business","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/insights\/google-tools-to-help-you-grow-your-small-business\/","title":{"rendered":"Google tools to help you grow your small business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Google Workspace (or G-Suite as many of us know it as these days) was first released in beta in <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Google_Workspace\"><span style=\"font-weight: 400;\">2006<\/span><\/a><span style=\"font-weight: 400;\">. Shortly after, <\/span><b>Google tools<\/b><span style=\"font-weight: 400;\"> like Gmail, Google Calendar and GChat transformed the way the world collaborated and communicated online. Nearly two decades later, Google tools have revolutionalised how many businesses and individuals operate digitally, and frames our strategies for communicating and engaging online. This applies to the biggest enterprises as well as the smallest business website.&nbsp;&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a small business owner, you juggle a lot of different roles. We know how important it is for you to work smart and to use all the tools available to do your job as efficiently as possible. The good news is that there are a number of highly-accessible Google tools available for small businesses that can help you, ranging from Google email and admin tools, to marketing and analytics tools that can help you get to know your customers better. Many of these online tools are free and easy to use while others require a little technical know-how.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we highlight our favourite Google tools we think will be the most useful to you that are geared to help you grow your small business.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Google My Business<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Google is a big supporter of small business \u2013 they have a whole <\/span><a href=\"https:\/\/smallbusiness.withgoogle.com\/#!\/\"><span style=\"font-weight: 400;\">Google for Small Business<\/span><\/a><span style=\"font-weight: 400;\"> platform and a number of free and paid tools to choose from. They also have free training on <\/span><a href=\"https:\/\/grow.google\/intl\/ssa\/\"><span style=\"font-weight: 400;\">Grow with Google<\/span><\/a><span style=\"font-weight: 400;\">, that can help you make the most of your digital presence. But where should you begin? With <\/span><a href=\"https:\/\/www.google.com\/intl\/en_za\/business\/\"><span style=\"font-weight: 400;\">Google My Business<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Google My Business is a free business listing tool for your business. When customers search for your business on Google Search or Google Maps, it will appear in the search results along with location, contact details and other information. You can promote your services, physical location, opening hours, photos and reviews on Google Search \u2013 all at no cost. It\u2019s a no-brainer to set up Google My Business if you have a physical office or store (digital stores don\u2019t qualify).&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top Tip: Ask your customers to review your products or service, as these reviews will be added to your Google profile. Reviews are so important for social proof \u2013 even a negative review can be used for good, if you respond to it correctly.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Google Search Console<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">This free tool provides insight into your website\u2019s performance on Google search. If you\u2019ve ever questioned how your website is performing, <\/span><a href=\"https:\/\/search.google.com\/search-console\"><span style=\"font-weight: 400;\">Google Search Console<\/span><\/a><span style=\"font-weight: 400;\"> can answer that, with detailed statistics on impressions, clicks and your CTR (Click Through Rate). Google accounts for <\/span><a href=\"https:\/\/www.statista.com\/statistics\/220534\/googles-share-of-search-market-in-selected-countries\/\"><span style=\"font-weight: 400;\">around 90% of global web searches<\/span><\/a><span style=\"font-weight: 400;\">, so having a direct tool that tells you what Google thinks of your site is very helpful. It also provides warnings and notices if there are any problems on your site (if it\u2019s been <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/managing-website\/website-hacked-search-console\/\"><span style=\"font-weight: 400;\">hacked<\/span><\/a><span style=\"font-weight: 400;\">, or if Google isn\u2019t able to crawl your website for some reason). And you can submit sitemaps on Google Search Console, so your website will make sense to Google\u2019s bots.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top Tip: Use the keyword stats tool in Google Search Console to build a content plan. Look for keywords your website is ranking for on page 2 or 3, and improve those keywords through custom <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/3-smart-tips-for-your-seo-marketing-strategy\/\"><span style=\"font-weight: 400;\">SEO content.<\/span><\/a><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Google Analytics<\/span><\/h2>\n<p><a href=\"https:\/\/analytics.google.com\/analytics\/web\/\"><span style=\"font-weight: 400;\">Google Analytics<\/span><\/a><span style=\"font-weight: 400;\"> is a free tool, with a paid-for version if you\u2019re looking for more in-depth functionality. It\u2019s a web analytics tool, so it allows you to track visitors on your site and understand what pages they visit and what actions they take while on your website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you understand how visitors interact with your website, you can optimise it to perform better. You can also track where visitors leave your site and fix any issues in the user journey. And finally, you can find out where your customers come from, and tailor your products or services to match them more directly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top Tip: If you\u2019re running an <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/introducing-athletic-a-wordpress-starter-site-for-e-commerce-businesses\/\"><span style=\"font-weight: 400;\">e-commerce store<\/span><\/a><span style=\"font-weight: 400;\">, set up the e-commerce feature in Google Analytics. You\u2019ll be able to track product and sale performance, transaction value and time to purchase. This can be enormously helpful for a remarketing campaign, where you catch potential customers who are interested in your products but haven\u2019t yet made a purchase.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Google Ads<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Of all the Google marketing tools you should be using, <\/span><a href=\"https:\/\/ads.google.com\/\"><span style=\"font-weight: 400;\">Google Ads<\/span><\/a><span style=\"font-weight: 400;\"> is the one with the greatest potential for ROI (return-on-investment) \u2013 if it\u2019s managed well. Google Ads command around <\/span><a href=\"https:\/\/www.statista.com\/statistics\/223308\/trend-in-impressions-on-google-and-bing-in-the-us\/\"><span style=\"font-weight: 400;\">70% of the search market.<\/span><\/a><\/p>\n<p><span style=\"font-weight: 400;\">Your options are search ads (ads that show in response to search queries on Google) and display ads (banner ads displayed on websites). What\u2019s helpful is that you can measure almost everything on Google Ads, and see where every rand goes. There\u2019s no long-term commitment, so you can run campaigns for a few days or even a few hours. If something isn\u2019t working, you can pause it, and if something is working really well, you can increase your spend on it. Set your budget upfront so you don\u2019t overspend.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top Tip: Do your research before launching your Google Ad campaign. It can take some time to understand how it works, and you don\u2019t want to run a campaign that has been set up incorrectly because it can cost you money. Once you\u2019re confident you have the right campaign targeting the right keywords, activate your campaign.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">G-Suite<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">If you\u2019re looking for the simplest way to collaborate with your team, <\/span><a href=\"https:\/\/gsuite.google.com\/\"><span style=\"font-weight: 400;\">G-Suite<\/span><\/a><span style=\"font-weight: 400;\"> has a range of productivity and collaboration tools, all hosted in the cloud.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s a free suite of tools for personal use, but you do have to pay per user if you want a business account. Think of it as the usual office suite (Microsoft Word, Excel, PowerPoint), but in the cloud. Included in the suite are familiar tools (Gmail, Calendar, Drive, Hangouts) and additional business tools (Forms, Slides, Sheets and more). Because it\u2019s cloud-based, you can work remotely, and the collaboration features mean that multiple people can work on a single document. It\u2019s a pretty cost-effective solution, especially for small teams, because you get a range of tools in one subscription package.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top Tip: Here\u2019s a nifty productivity hack \u2013 create a new Google Doc or Spreadsheet directly from your browser address bar by typing in any of these URLs: doc.new, sheets.new, slide.new<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">YouTube<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">You might think of <\/span><a href=\"https:\/\/www.youtube.com\/\"><span style=\"font-weight: 400;\">YouTube<\/span><\/a><span style=\"font-weight: 400;\"> as a place to stream videos rather than a Google tool to help you grow your small business. But if you set up your own YouTube channel, you can promote your business by providing helpful videos about your products or services. Increase your reach by embedding these YouTube videos on your website and social media platforms. You can even advertise on YouTube so that your videos play as ads before other, related videos.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Top Tip: If you\u2019re using YouTube for your business, set up a <\/span><a href=\"https:\/\/support.google.com\/youtube\/answer\/9367690?hl=en\"><span style=\"font-weight: 400;\">Brand Account<\/span><\/a><span style=\"font-weight: 400;\">. This special type of account is linked to your business, not an individual. You don\u2019t want an individual to leave your company and your YouTube channel to go with them!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many tools to make running a business easier, but these Google tools for small business are specifically aimed at you: the small business owner. They can help you work smarter, not harder, and ultimately be more productive in the great juggling act that is running your own business.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Do you want to read more on this topic? Try <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/must-have-tools-to-free-up-your-time-as-a-small-business-owner\/\"><span style=\"font-weight: 400;\">Must-have tools to free up your time as a business owner.<\/span><\/a><\/p>\n","protected":false,"plain":"<span >Google Workspace (or G-Suite as many of us know it as these days) was first released in beta in <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Google_Workspace\"><span >2006<\/span><\/a><span >. Shortly after, <\/span><b>Google tools<\/b><span > like Gmail, Google Calendar and GChat transformed the way the world collaborated and communicated online. Nearly two decades later, Google tools have revolutionalised how many businesses and individuals operate digitally, and frames our strategies for communicating and engaging online. This applies to the biggest enterprises as well as the smallest business website.&nbsp;&nbsp;<\/span>\n\n<span >As a small business owner, you juggle a lot of different roles. We know how important it is for you to work smart and to use all the tools available to do your job as efficiently as possible. The good news is that there are a number of highly-accessible Google tools available for small businesses that can help you, ranging from Google email and admin tools, to marketing and analytics tools that can help you get to know your customers better. Many of these online tools are free and easy to use while others require a little technical know-how.&nbsp;<\/span>\n\n<span >In this article, we highlight our favourite Google tools we think will be the most useful to you that are geared to help you grow your small business.&nbsp;<\/span>\n<h2><span >Google My Business<\/span><\/h2>\n<span >Google is a big supporter of small business \u2013 they have a whole <\/span><a href=\"https:\/\/smallbusiness.withgoogle.com\/#!\/\"><span >Google for Small Business<\/span><\/a><span > platform and a number of free and paid tools to choose from. They also have free training on <\/span><a href=\"https:\/\/grow.google\/intl\/ssa\/\"><span >Grow with Google<\/span><\/a><span >, that can help you make the most of your digital presence. But where should you begin? With <\/span><a href=\"https:\/\/www.google.com\/intl\/en_za\/business\/\"><span >Google My Business<\/span><\/a><span >.<\/span>\n\n<span >Google My Business is a free business listing tool for your business. When customers search for your business on Google Search or Google Maps, it will appear in the search results along with location, contact details and other information. You can promote your services, physical location, opening hours, photos and reviews on Google Search \u2013 all at no cost. It\u2019s a no-brainer to set up Google My Business if you have a physical office or store (digital stores don\u2019t qualify).&nbsp;<\/span>\n\n<span >Top Tip: Ask your customers to review your products or service, as these reviews will be added to your Google profile. Reviews are so important for social proof \u2013 even a negative review can be used for good, if you respond to it correctly.<\/span>\n<h2><span >Google Search Console<\/span><\/h2>\n<span >This free tool provides insight into your website\u2019s performance on Google search. If you\u2019ve ever questioned how your website is performing, <\/span><a href=\"https:\/\/search.google.com\/search-console\"><span >Google Search Console<\/span><\/a><span > can answer that, with detailed statistics on impressions, clicks and your CTR (Click Through Rate). Google accounts for <\/span><a href=\"https:\/\/www.statista.com\/statistics\/220534\/googles-share-of-search-market-in-selected-countries\/\"><span >around 90% of global web searches<\/span><\/a><span >, so having a direct tool that tells you what Google thinks of your site is very helpful. It also provides warnings and notices if there are any problems on your site (if it\u2019s been <\/span><a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/managing-website\/website-hacked-search-console\/\"><span >hacked<\/span><\/a><span >, or if Google isn\u2019t able to crawl your website for some reason). And you can submit sitemaps on Google Search Console, so your website will make sense to Google\u2019s bots.<\/span>\n\n<span >Top Tip: Use the keyword stats tool in Google Search Console to build a content plan. Look for keywords your website is ranking for on page 2 or 3, and improve those keywords through custom <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/3-smart-tips-for-your-seo-marketing-strategy\/\"><span >SEO content.<\/span><\/a><span >&nbsp;<\/span>\n<h2><span >Google Analytics<\/span><\/h2>\n<a href=\"https:\/\/analytics.google.com\/analytics\/web\/\"><span >Google Analytics<\/span><\/a><span > is a free tool, with a paid-for version if you\u2019re looking for more in-depth functionality. It\u2019s a web analytics tool, so it allows you to track visitors on your site and understand what pages they visit and what actions they take while on your website.<\/span>\n\n<span >Once you understand how visitors interact with your website, you can optimise it to perform better. You can also track where visitors leave your site and fix any issues in the user journey. And finally, you can find out where your customers come from, and tailor your products or services to match them more directly.<\/span>\n\n<span >Top Tip: If you\u2019re running an <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/introducing-athletic-a-wordpress-starter-site-for-e-commerce-businesses\/\"><span >e-commerce store<\/span><\/a><span >, set up the e-commerce feature in Google Analytics. You\u2019ll be able to track product and sale performance, transaction value and time to purchase. This can be enormously helpful for a remarketing campaign, where you catch potential customers who are interested in your products but haven\u2019t yet made a purchase.<\/span>\n<h2><span >Google Ads<\/span><\/h2>\n<span >Of all the Google marketing tools you should be using, <\/span><a href=\"https:\/\/ads.google.com\/\"><span >Google Ads<\/span><\/a><span > is the one with the greatest potential for ROI (return-on-investment) \u2013 if it\u2019s managed well. Google Ads command around <\/span><a href=\"https:\/\/www.statista.com\/statistics\/223308\/trend-in-impressions-on-google-and-bing-in-the-us\/\"><span >70% of the search market.<\/span><\/a>\n\n<span >Your options are search ads (ads that show in response to search queries on Google) and display ads (banner ads displayed on websites). What\u2019s helpful is that you can measure almost everything on Google Ads, and see where every rand goes. There\u2019s no long-term commitment, so you can run campaigns for a few days or even a few hours. If something isn\u2019t working, you can pause it, and if something is working really well, you can increase your spend on it. Set your budget upfront so you don\u2019t overspend.<\/span>\n\n<span >Top Tip: Do your research before launching your Google Ad campaign. It can take some time to understand how it works, and you don\u2019t want to run a campaign that has been set up incorrectly because it can cost you money. Once you\u2019re confident you have the right campaign targeting the right keywords, activate your campaign.<\/span>\n<h2><span >G-Suite<\/span><\/h2>\n<span >If you\u2019re looking for the simplest way to collaborate with your team, <\/span><a href=\"https:\/\/gsuite.google.com\/\"><span >G-Suite<\/span><\/a><span > has a range of productivity and collaboration tools, all hosted in the cloud.&nbsp;<\/span>\n\n<span >It\u2019s a free suite of tools for personal use, but you do have to pay per user if you want a business account. Think of it as the usual office suite (Microsoft Word, Excel, PowerPoint), but in the cloud. Included in the suite are familiar tools (Gmail, Calendar, Drive, Hangouts) and additional business tools (Forms, Slides, Sheets and more). Because it\u2019s cloud-based, you can work remotely, and the collaboration features mean that multiple people can work on a single document. It\u2019s a pretty cost-effective solution, especially for small teams, because you get a range of tools in one subscription package.<\/span>\n\n<span >Top Tip: Here\u2019s a nifty productivity hack \u2013 create a new Google Doc or Spreadsheet directly from your browser address bar by typing in any of these URLs: doc.new, sheets.new, slide.new<\/span>\n<h2><span >YouTube<\/span><\/h2>\n<span >You might think of <\/span><a href=\"https:\/\/www.youtube.com\/\"><span >YouTube<\/span><\/a><span > as a place to stream videos rather than a Google tool to help you grow your small business. But if you set up your own YouTube channel, you can promote your business by providing helpful videos about your products or services. Increase your reach by embedding these YouTube videos on your website and social media platforms. You can even advertise on YouTube so that your videos play as ads before other, related videos.<\/span>\n\n<span >Top Tip: If you\u2019re using YouTube for your business, set up a <\/span><a href=\"https:\/\/support.google.com\/youtube\/answer\/9367690?hl=en\"><span >Brand Account<\/span><\/a><span >. This special type of account is linked to your business, not an individual. You don\u2019t want an individual to leave your company and your YouTube channel to go with them!<\/span>\n\n<span >There are many tools to make running a business easier, but these Google tools for small business are specifically aimed at you: the small business owner. They can help you work smarter, not harder, and ultimately be more productive in the great juggling act that is running your own business.<\/span>\n\n<span >Do you want to read more on this topic? Try <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/must-have-tools-to-free-up-your-time-as-a-small-business-owner\/\"><span >Must-have tools to free up your time as a business owner.<\/span><\/a>"},"excerpt":{"rendered":"<p>As a small business owner we know how important it is for you to work smart, not hard. We&#8217;ve outlined some essential Google tools to help you achieve this.<\/p>\n","protected":false},"author":7,"featured_media":6383,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"categories":[1519],"tags":[],"content_group":[6459,6444,6399,6456],"class_list":["post-6380","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Google tools to help you grow your small business - xneelo Insights<\/title>\n<meta name=\"description\" content=\"We highlight our favourite Google tools we think will be the most useful to you that are geared to help you grow your small business.\u00a0\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xneelo.co.za\/insights\/google-tools-to-help-you-grow-your-small-business\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google tools to help you grow your small business - 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