{"id":6413,"date":"2022-03-05T13:38:16","date_gmt":"2022-03-05T11:38:16","guid":{"rendered":"https:\/\/xneelo.co.za\/insights\/?p=6413"},"modified":"2024-03-20T14:26:24","modified_gmt":"2024-03-20T12:26:24","slug":"how-to-fix-the-error-establishing-a-database-connection-in-wordpress","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/insights\/how-to-fix-the-error-establishing-a-database-connection-in-wordpress\/","title":{"rendered":"How to fix the error establishing a database connection in WordPress"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Hand&#8217;s up if you&#8217;ve encountered these dreaded words: <strong>Error Establishing a Database Connection.<\/strong> Don&#8217;t worry. You&#8217;re certainly not alone. This is one of the most common errors you will encounter as a WordPress user, especially if you&#8217;re handling the technical aspects of your website yourself. Logging in to your website just to be faced with an error message can be very stressful. If you\u2019ve ever encountered an error establishing a connection to your WordPress database, you\u2019ll want to know how to fix it. If you rely on your website for business, this error can be quite serious. Visitors will not be able to view your website correctly, and you can lose out on valuable traffic and statistics during what can arguably be called your website&#8217;s downtime.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Fortunately, this isn\u2019t a difficult problem to solve. There are several ways to get to the root of a WordPress connection error and resolve it. We\u2019ll outline four of them below.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-you-need-to-know-about-your-wordpress-database\"><span style=\"font-weight: 400;\">What you need to know about your WordPress database&nbsp;<\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You may be wondering what a WordPress database actually is, and what role it plays in the WordPress hierarchy. You can think of it as the brains of the operation. Your site\u2019s database stores and organises all the information required for your website to display and function.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This means that all of your page and post content resides in the website\u2019s database. Whenever you create new content or make changes to your site\u2019s settings, that information gets stored in the database as well. With that in mind, you can see why it\u2019s important that your website is able to consistently connect to its database.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do lose connection with your WordPress database, you\u2019ll likely be unable to log in to your admin account. Additionally, depending on the root cause of the error, your site\u2019s users might be unable to view its content (in other words, your website will be \u2018down\u2019).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-main-reasons-for-a-database-connection-error\"><span style=\"font-weight: 400;\">4 main reasons for a database connection error<\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">There are a handful of reasons database connection errors occur, and some standard solutions&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The four main causes are:&nbsp;<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Incorrect login details were provided.<\/li>\n\n\n\n<li>Your database is not working due to a hosting error.&nbsp;<\/li>\n\n\n\n<li>Your website encountered too much traffic at one time.&nbsp;<\/li>\n\n\n\n<li>The database is corrupt.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Some of these issues are easier to resolve than others, but there are steps you can take to address each scenario.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-fix-a-database-connection-error-4-potential-causes\"><span style=\"font-weight: 400;\">How to fix a database connection error (4 potential causes)<\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The steps we\u2019re providing below are somewhat technical in nature. If you\u2019re not comfortable with the more in-depth problem-solving techniques, we encourage you to get in touch with <a href=\"mailto:support@xneelo.com\">our contact centre<\/a> or your web developer.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Since it\u2019s often difficult to know what the cause of a database connection error might be, we suggest working through these solutions in order.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-1-incorrect-login-details\"><span style=\"font-weight: 400;\">1. Incorrect login details<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your first step should be to confirm whether or not <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-update-database-connection-strings\/\">your database credentials are correct<\/a>. These can be found in <a href=\"https:\/\/wordpress.org\/support\/article\/editing-wp-config-php\/\">your website\u2019s <em>wp-config.php<\/em> file<\/a>, in the root folder. You\u2019ll need to use an <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/ftp-quick-guide\/\">FTP (File Transfer Protocol) application<\/a> in order to access those files.&nbsp;Incorrect credentials are often the reason you can\u2019t connect, especially if you\u2019ve recently made a change to your site\u2019s hosting provider. Once you open your <em>wp-config.php<\/em> file, you\u2019ll want to verify that the right database credentials are in place. The part of the file to focus on will look like this:<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><img loading=\"lazy\" decoding=\"async\" width=\"755\" height=\"379\" src=\"https:\/\/xneelo.co.za\/insights\/wp-content\/uploads\/2020\/03\/image1.jpg\" alt=\"\" class=\"wp-image-6419\" srcset=\"https:\/\/xneelo.co.za\/insights\/wp-content\/uploads\/2020\/03\/image1.jpg 755w, https:\/\/xneelo.co.za\/insights\/wp-content\/uploads\/2020\/03\/image1-300x151.jpg 300w\" sizes=\"auto, (max-width: 755px) 100vw, 755px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">If needed, you can correct the information and <\/span><a href=\"https:\/\/www.wpbeginner.com\/beginners-guide\/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners\/\"><span style=\"font-weight: 400;\">upload it back to your site<\/span><\/a><span style=\"font-weight: 400;\"> using your FTP application.<\/span><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-2-a-server-outage\"><span style=\"font-weight: 400;\">2. A server outage<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If your credentials are correct, you might want to check the status of your database next. You can try connecting to it via your <a href=\"https:\/\/www.phpmyadmin.net\/\">phpMyAdmin panel<\/a>. If that works, you may want to check your <em>wp-config.php<\/em> file again.&nbsp;Alternatively, if you\u2019re an xneelo customer you can <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name-in-the-xneelo-control-panel\/\">find your server name<\/a> and check <a href=\"https:\/\/xneelostatus.co.za\/\">our status website<\/a>. There, you can determine whether any outages might be the cause of the database connection error.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-3-too-much-traffic\"><span style=\"font-weight: 400;\">3. Too much traffic<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">While not as common as the other situations, a sudden spike in traffic can also cause a database connection error. For example, if you\u2019ve just written a post that is suddenly gaining a lot of attention online, your site\u2019s server could get overwhelmed by the sheer number of visitors visiting the page.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case, contacting your web host to see what can be done would be the best option. However, most often the server will recover from the increased traffic on its own after a short time, and the database connection will be restored.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/xneelo.co.za\/insights\/what-is-cdn-and-why-does-your-website-need-it\/\">Learn how a CDN can help alleviate the disruption caused by traffic spikes here.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-4-a-corrupted-database\"><span style=\"font-weight: 400;\">4. A corrupted database<\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"font-weight: 400;\">If all of the above strategies fail to resolve the problem, you might be facing a corrupted database. This might sound intimidating, but you can <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-repair-or-optimise-a-database-via-the-xneelo-control-panel\/\">repair your site\u2019s database<\/a> by following a few straightforward steps.<\/span><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span style=\"font-weight: 400;\">How to prevent errors establishing a connection to the database<\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As you can see, the cause of a WordPress database connection error could be anything from human error to unanticipated technical failures.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two of the best proactive measures you can take to prevent connection errors include:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Using <a href=\"https:\/\/xneelo.co.za\/wordpress-hosting\/\">a reputable WordPress hosting service<\/a> that provides expert technical support and assistance with database restoration.<\/li>\n\n\n\n<li>Contracting trustworthy developers to work on your website.&nbsp;<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/xneelo.co.za\/wordpress-hosting\/\">Managed WordPress<\/a> Hosting is a great option if you are not fully comfortable managing the technical aspects of your websites yourself. The hosting is maintained for you, updates take place automatically, and there is a backup system to ensure no data is lost when errors like this occur.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remember, this kind of WordPress database connection error is not uncommon. Now that you have an understanding of the error and how to fix it, you\u2019re well equipped to troubleshoot the situation. And if you need any further help, remember that our call centre consultants are always <a href=\"https:\/\/xneelo.co.za\/contact-us\/\">available<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking for a hands-free WordPress solution? <a href=\"https:\/\/xneelo.co.za\/wordpress-hosting\/\">Try Managed WordPress Hosting free for 30 days.<\/a><\/p>\n","protected":false,"plain":"<!-- wp:paragraph -->\n<p>Hand's up if you've encountered these dreaded words: <strong>Error Establishing a Database Connection.<\/strong> Don't worry. You're certainly not alone. This is one of the most common errors you will encounter as a WordPress user, especially if you're handling the technical aspects of your website yourself. Logging in to your website just to be faced with an error message can be very stressful. If you\u2019ve ever encountered an error establishing a connection to your WordPress database, you\u2019ll want to know how to fix it. If you rely on your website for business, this error can be quite serious. Visitors will not be able to view your website correctly, and you can lose out on valuable traffic and statistics during what can arguably be called your website's downtime.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Fortunately, this isn\u2019t a difficult problem to solve. There are several ways to get to the root of a WordPress connection error and resolve it. We\u2019ll outline four of them below.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-what-you-need-to-know-about-your-wordpress-database\"><span >What you need to know about your WordPress database&nbsp;<\/span><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>You may be wondering what a WordPress database actually is, and what role it plays in the WordPress hierarchy. You can think of it as the brains of the operation. Your site\u2019s database stores and organises all the information required for your website to display and function.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This means that all of your page and post content resides in the website\u2019s database. Whenever you create new content or make changes to your site\u2019s settings, that information gets stored in the database as well. With that in mind, you can see why it\u2019s important that your website is able to consistently connect to its database.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you do lose connection with your WordPress database, you\u2019ll likely be unable to log in to your admin account. Additionally, depending on the root cause of the error, your site\u2019s users might be unable to view its content (in other words, your website will be \u2018down\u2019).<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-4-main-reasons-for-a-database-connection-error\"><span >4 main reasons for a database connection error<\/span><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>There are a handful of reasons database connection errors occur, and some standard solutions&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The four main causes are:&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list {\"ordered\":true} -->\n<ol><!-- wp:list-item -->\n<li>Incorrect login details were provided.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Your database is not working due to a hosting error.&nbsp;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Your website encountered too much traffic at one time.&nbsp;<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>The database is corrupt.<\/li>\n<!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p>Some of these issues are easier to resolve than others, but there are steps you can take to address each scenario.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\" id=\"h-how-to-fix-a-database-connection-error-4-potential-causes\"><span >How to fix a database connection error (4 potential causes)<\/span><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The steps we\u2019re providing below are somewhat technical in nature. If you\u2019re not comfortable with the more in-depth problem-solving techniques, we encourage you to get in touch with <a href=\"mailto:support@xneelo.com\">our contact centre<\/a> or your web developer.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Since it\u2019s often difficult to know what the cause of a database connection error might be, we suggest working through these solutions in order.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\" id=\"h-1-incorrect-login-details\"><span >1. Incorrect login details<\/span><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Your first step should be to confirm whether or not <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-update-database-connection-strings\/\">your database credentials are correct<\/a>. These can be found in <a href=\"https:\/\/wordpress.org\/support\/article\/editing-wp-config-php\/\">your website\u2019s <em>wp-config.php<\/em> file<\/a>, in the root folder. You\u2019ll need to use an <a href=\"https:\/\/xneelo.co.za\/help-centre\/website\/ftp-quick-guide\/\">FTP (File Transfer Protocol) application<\/a> in order to access those files.&nbsp;Incorrect credentials are often the reason you can\u2019t connect, especially if you\u2019ve recently made a change to your site\u2019s hosting provider. Once you open your <em>wp-config.php<\/em> file, you\u2019ll want to verify that the right database credentials are in place. The part of the file to focus on will look like this:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:image {\"align\":\"center\",\"id\":6419} -->\n<figure class=\"wp-block-image aligncenter\"><img src=\"https:\/\/xneelo.co.za\/insights\/wp-content\/uploads\/2020\/03\/image1.jpg\" alt=\"\" class=\"wp-image-6419\"\/><\/figure>\n<!-- \/wp:image -->\n\n<!-- wp:paragraph -->\n<p><span >If needed, you can correct the information and <\/span><a href=\"https:\/\/www.wpbeginner.com\/beginners-guide\/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners\/\"><span >upload it back to your site<\/span><\/a><span > using your FTP application.<\/span><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\" id=\"h-2-a-server-outage\"><span >2. A server outage<\/span><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If your credentials are correct, you might want to check the status of your database next. You can try connecting to it via your <a href=\"https:\/\/www.phpmyadmin.net\/\">phpMyAdmin panel<\/a>. If that works, you may want to check your <em>wp-config.php<\/em> file again.&nbsp;Alternatively, if you\u2019re an xneelo customer you can <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-find-your-server-name-in-the-xneelo-control-panel\/\">find your server name<\/a> and check <a href=\"https:\/\/xneelostatus.co.za\/\">our status website<\/a>. There, you can determine whether any outages might be the cause of the database connection error.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\" id=\"h-3-too-much-traffic\"><span >3. Too much traffic<\/span><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>While not as common as the other situations, a sudden spike in traffic can also cause a database connection error. For example, if you\u2019ve just written a post that is suddenly gaining a lot of attention online, your site\u2019s server could get overwhelmed by the sheer number of visitors visiting the page.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In this case, contacting your web host to see what can be done would be the best option. However, most often the server will recover from the increased traffic on its own after a short time, and the database connection will be restored.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/xneelo.co.za\/insights\/what-is-cdn-and-why-does-your-website-need-it\/\">Learn how a CDN can help alleviate the disruption caused by traffic spikes here.<\/a><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading {\"level\":3} -->\n<h3 class=\"wp-block-heading\" id=\"h-4-a-corrupted-database\"><span >4. A corrupted database<\/span><\/h3>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p><span >If all of the above strategies fail to resolve the problem, you might be facing a corrupted database. This might sound intimidating, but you can <a href=\"https:\/\/xneelo.co.za\/help-centre\/control-panel\/how-to-repair-or-optimise-a-database-via-the-xneelo-control-panel\/\">repair your site\u2019s database<\/a> by following a few straightforward steps.<\/span><\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:heading -->\n<h2 class=\"wp-block-heading\"><span >How to prevent errors establishing a connection to the database<\/span><\/h2>\n<!-- \/wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As you can see, the cause of a WordPress database connection error could be anything from human error to unanticipated technical failures.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Two of the best proactive measures you can take to prevent connection errors include:<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:list {\"ordered\":true} -->\n<ol><!-- wp:list-item -->\n<li>Using <a href=\"https:\/\/xneelo.co.za\/wordpress-hosting\/\">a reputable WordPress hosting service<\/a> that provides expert technical support and assistance with database restoration.<\/li>\n<!-- \/wp:list-item -->\n\n<!-- wp:list-item -->\n<li>Contracting trustworthy developers to work on your website.&nbsp;<\/li>\n<!-- \/wp:list-item --><\/ol>\n<!-- \/wp:list -->\n\n<!-- wp:paragraph -->\n<p><a href=\"https:\/\/xneelo.co.za\/wordpress-hosting\/\">Managed WordPress<\/a> Hosting is a great option if you are not fully comfortable managing the technical aspects of your websites yourself. The hosting is maintained for you, updates take place automatically, and there is a backup system to ensure no data is lost when errors like this occur.&nbsp;<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Remember, this kind of WordPress database connection error is not uncommon. Now that you have an understanding of the error and how to fix it, you\u2019re well equipped to troubleshoot the situation. And if you need any further help, remember that our call centre consultants are always <a href=\"https:\/\/xneelo.co.za\/contact-us\/\">available<\/a>.<\/p>\n<!-- \/wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Looking for a hands-free WordPress solution? <a href=\"https:\/\/xneelo.co.za\/wordpress-hosting\/\">Try Managed WordPress Hosting free for 30 days.<\/a><\/p>\n<!-- \/wp:paragraph -->"},"excerpt":{"rendered":"<p>If you\u2019ve ever encountered an error establishing a connection to your WordPress database, you\u2019ll want to know how to fix it. Fortunately, this isn\u2019t a difficult problem to solve.<\/p>\n","protected":false},"author":7,"featured_media":6416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"categories":[1519],"tags":[],"content_group":[6423,6417],"class_list":["post-6413","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advice"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to fix the error establishing a database connection in WordPress - xneelo Insights<\/title>\n<meta name=\"description\" content=\"Don&#039;t worry. You&#039;re certainly not alone. This is one of the most common errors you will encounter as a WordPress user.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xneelo.co.za\/insights\/how-to-fix-the-error-establishing-a-database-connection-in-wordpress\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to fix the error establishing a database connection in WordPress - xneelo Insights\" \/>\n<meta property=\"og:description\" content=\"Don&#039;t worry. You&#039;re certainly not alone. 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