{"id":7842,"date":"2020-09-03T15:41:16","date_gmt":"2020-09-03T13:41:16","guid":{"rendered":"https:\/\/xneelo.co.za\/insights\/?p=7842"},"modified":"2024-04-09T13:51:10","modified_gmt":"2024-04-09T11:51:10","slug":"security-measures-in-place-to-mitigate-abuse","status":"publish","type":"post","link":"https:\/\/xneelo.co.za\/insights\/security-measures-in-place-to-mitigate-abuse\/","title":{"rendered":"Security measures in place to mitigate abuse"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We know how important it is for our customers to have peace of mind while they transact online. Our chosen mechanisms work together to minimise our customers\u2019 abuse risk and limit their exposure. As an example, a common form of email abuse is unsolicited (spam) emails. To best prevent our customers from being inundated with these emails, we add \u2018bad\u2019 IP addresses (the address sending the spam) to a database and block any incoming emails at the server level.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Fail2ban<\/span><\/h2>\n<p><a href=\"https:\/\/www.fail2ban.org\/wiki\/index.php\/Main_Page\"><span style=\"font-weight: 400;\">Fail2ban<\/span><\/a><span style=\"font-weight: 400;\"> is an intrusion prevention software that scans log files and blocks any IP addresses that have been identified as malicious. Fail2ban looks for suspicious activity like password failures and vulnerability searches and rejects these IP addresses for a specific period of time. This is just one of the measures we take to help prevent Brute Force password attacks against mailboxes and Content Management Systems (CMS) like WordPress and Joomla.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A Brute Force Attack, one of the most common forms of abuse, is when an attacker tries to gain access to a website or a web server by attempting various passwords and usernames in close succession, essentially bombarding the server.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Web Application Firewalls (WAF)<\/span><\/h2>\n<h3><span style=\"font-weight: 400;\">ModSecurity<\/span><\/h3>\n<p><a href=\"https:\/\/xneelo.co.za\/insights\/modsecurity-helping-keep-your-site-safe-behind-the-scenes\/\"><span style=\"font-weight: 400;\">ModSecurity<\/span><\/a><span style=\"font-weight: 400;\"> is a web application firewall that monitors traffic to your website for malicious activity in real-time. It does this through a set of rules that detect and block the most common website attacks. ModSecurity is active on all our Web Hosting packages and our Managed Dedicated Servers.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ModSecurity acts like a shield between your website and the internet, offering an additional layer of protection. It is an early detection system that offers a moderate level of protection, making it harder for malicious attackers to gain unauthorised access to your website.&nbsp;<\/span><\/p>\n<h3><span style=\"font-weight: 400;\">Cloudbric WAF<\/span><\/h3>\n<p><a href=\"https:\/\/xneelo.co.za\/cloudbric\/\"><span style=\"font-weight: 400;\">Cloudbric WAF<\/span><\/a><span style=\"font-weight: 400;\">* is an advanced, enterprise-grade web application firewall which shields your website and website applications (like WordPress) against hackers. It guards against suspicious and malicious website traffic, which specifically looks for opportunities to exploit weaknesses in your website\u2019s code. There are <\/span><b>three key ways<\/b><span style=\"font-weight: 400;\"> that Cloudbric WAF protects your site:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">All web traffic to your website is routed through the WAF, where it detects and blocks malicious traffic while allowing legitimate traffic through.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cloudbric WAF blocks website-level DDoS attacks, which could exhaust your website resources and make it inaccessible to the visitors you want.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Cloudbric WAF dashboard allows you to perform certain tasks like blocking visitors from specific countries or IP addresses from accessing your website.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The risk of exploitation of weak code never completely disappears, but it is greatly reduced with Cloudbric. Hackers constantly seek new entry points to exploit websites.&nbsp; Similar to anti-virus applications, as these exploits are discovered, Cloudbric adds them to their list and permanently blocks them.<\/span><\/p>\n<p><em><span style=\"font-weight: 400;\">*Available at R149 a month per domain<\/span><\/em><\/p>\n<h2><span style=\"font-weight: 400;\">Anti-spam<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">We write our own, custom anti-spam rules, as well as make use of well-maintained 3rd party databases and rule sets for optimal spam detection. The list of blocked email attachment extensions is regularly maintained and updated. We also continuously assess our spam logs, making sure the tools in place remain effective. We have upskilled the consultants in our contact centre to ensure a seamless customer experience when dealing with spam- and email-related queries.&nbsp;<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">IP Reputation System<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Our IP Reputation System contains a list of known \u2018bad\u2019 IP addresses which is frequently updated. This list is regularly sent to all of the servers on our hosting platform, ensuring any traffic from these IP addresses is blocked by the server firewalls.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While we make use of multiple security measures to help protect our customers\u2019 emails and websites, we can\u2019t eliminate all the possible risks. That\u2019s why we encourage our customers to <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/the-dos-and-donts-of-password-management\/\"><span style=\"font-weight: 400;\">choose strong, unique passwords<\/span><\/a><span style=\"font-weight: 400;\"> and to make use of <\/span><b>two-factor authentication<\/b><span style=\"font-weight: 400;\"> mechanisms. You should also keep any CMS you\u2019re using up to date and make sure you have a security plugin installed. Where possible, use CAPTCHAs on your webforms and <\/span><span style=\"font-weight: 400;\">do not install any pirated plugins or themes<\/span><span style=\"font-weight: 400;\"> on your website.&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Together we can keep your website and email as safe as possible.<\/span><\/p>\n","protected":false,"plain":"<span >We know how important it is for our customers to have peace of mind while they transact online. Our chosen mechanisms work together to minimise our customers\u2019 abuse risk and limit their exposure. As an example, a common form of email abuse is unsolicited (spam) emails. To best prevent our customers from being inundated with these emails, we add \u2018bad\u2019 IP addresses (the address sending the spam) to a database and block any incoming emails at the server level.&nbsp;<\/span>\n<h2><span >Fail2ban<\/span><\/h2>\n<a href=\"https:\/\/www.fail2ban.org\/wiki\/index.php\/Main_Page\"><span >Fail2ban<\/span><\/a><span > is an intrusion prevention software that scans log files and blocks any IP addresses that have been identified as malicious. Fail2ban looks for suspicious activity like password failures and vulnerability searches and rejects these IP addresses for a specific period of time. This is just one of the measures we take to help prevent Brute Force password attacks against mailboxes and Content Management Systems (CMS) like WordPress and Joomla.<\/span>\n\n<span >A Brute Force Attack, one of the most common forms of abuse, is when an attacker tries to gain access to a website or a web server by attempting various passwords and usernames in close succession, essentially bombarding the server.&nbsp;<\/span>\n<h2><span >Web Application Firewalls (WAF)<\/span><\/h2>\n<h3><span >ModSecurity<\/span><\/h3>\n<a href=\"https:\/\/xneelo.co.za\/insights\/modsecurity-helping-keep-your-site-safe-behind-the-scenes\/\"><span >ModSecurity<\/span><\/a><span > is a web application firewall that monitors traffic to your website for malicious activity in real-time. It does this through a set of rules that detect and block the most common website attacks. ModSecurity is active on all our Web Hosting packages and our Managed Dedicated Servers.&nbsp;<\/span>\n\n<span >ModSecurity acts like a shield between your website and the internet, offering an additional layer of protection. It is an early detection system that offers a moderate level of protection, making it harder for malicious attackers to gain unauthorised access to your website.&nbsp;<\/span>\n<h3><span >Cloudbric WAF<\/span><\/h3>\n<a href=\"https:\/\/xneelo.co.za\/cloudbric\/\"><span >Cloudbric WAF<\/span><\/a><span >* is an advanced, enterprise-grade web application firewall which shields your website and website applications (like WordPress) against hackers. It guards against suspicious and malicious website traffic, which specifically looks for opportunities to exploit weaknesses in your website\u2019s code. There are <\/span><b>three key ways<\/b><span > that Cloudbric WAF protects your site:<\/span>\n<ul>\n \t<li ><span >All web traffic to your website is routed through the WAF, where it detects and blocks malicious traffic while allowing legitimate traffic through.<\/span><\/li>\n \t<li ><span >Cloudbric WAF blocks website-level DDoS attacks, which could exhaust your website resources and make it inaccessible to the visitors you want.<\/span><\/li>\n \t<li ><span >The Cloudbric WAF dashboard allows you to perform certain tasks like blocking visitors from specific countries or IP addresses from accessing your website.<\/span><\/li>\n<\/ul>\n<span >The risk of exploitation of weak code never completely disappears, but it is greatly reduced with Cloudbric. Hackers constantly seek new entry points to exploit websites.&nbsp; Similar to anti-virus applications, as these exploits are discovered, Cloudbric adds them to their list and permanently blocks them.<\/span>\n\n<em><span >*Available at R149 a month per domain<\/span><\/em>\n<h2><span >Anti-spam<\/span><\/h2>\n<span >We write our own, custom anti-spam rules, as well as make use of well-maintained 3rd party databases and rule sets for optimal spam detection. The list of blocked email attachment extensions is regularly maintained and updated. We also continuously assess our spam logs, making sure the tools in place remain effective. We have upskilled the consultants in our contact centre to ensure a seamless customer experience when dealing with spam- and email-related queries.&nbsp;<\/span>\n<h2><span >IP Reputation System<\/span><\/h2>\n<span >Our IP Reputation System contains a list of known \u2018bad\u2019 IP addresses which is frequently updated. This list is regularly sent to all of the servers on our hosting platform, ensuring any traffic from these IP addresses is blocked by the server firewalls.&nbsp;<\/span>\n\n<span >While we make use of multiple security measures to help protect our customers\u2019 emails and websites, we can\u2019t eliminate all the possible risks. That\u2019s why we encourage our customers to <\/span><a href=\"https:\/\/xneelo.co.za\/insights\/the-dos-and-donts-of-password-management\/\"><span >choose strong, unique passwords<\/span><\/a><span > and to make use of <\/span><b>two-factor authentication<\/b><span > mechanisms. You should also keep any CMS you\u2019re using up to date and make sure you have a security plugin installed. Where possible, use CAPTCHAs on your webforms and <\/span><span >do not install any pirated plugins or themes<\/span><span > on your website.&nbsp;<\/span>\n\n<span >Together we can keep your website and email as safe as possible.<\/span>"},"excerpt":{"rendered":"<p>We know how important it is for our customers to have peace of mind while they transact online. Our chosen mechanisms work together to minimise our customers, abuse risk and limit their exposure. <\/p>\n","protected":false},"author":7,"featured_media":7845,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"lsx_disable_title":"0","_searchwp_excluded":"","inline_featured_image":false,"footnotes":""},"categories":[1523,6593],"tags":[],"content_group":[6462,6399,6456],"class_list":["post-7842","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-product-updates"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Security measures in place to mitigate abuse - xneelo Insights<\/title>\n<meta name=\"description\" content=\"We know how important it is for our customers to have peace of mind while they transact online. 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