My rack is closed with 2U blanking plates. Can I remove them? The 2U blanking plates are there to limit the escape of cold air outside the Colocation pod, in order to maintain the temperature and pressure inside. Read article
Custom Error Pages via the xneelo Control Panel The Custom Error Pages function in the xneelo Control Panel allows you to personalise error pages rather than using the server’s default error pages. Read article
How to create a new email address via the xneelo Control Panel Read this article for a step-by-step guideline on how to create a new email address via the xneelo Control Panel. Read article
Set up email for domains in transfer Avoid any loss or downtime. We’ll guide you through the steps to create and set up your email accounts during your domain transfer to xneelo. Read article
How to create a new email address via konsoleH Follow this step-by-step guide to setup new email addresses (mailboxes or accounts) or mail aliases for your domain via konsoleH. Read article
I have a mailing list, how many emails can I send out on my web hosting account? Processing large amounts of mail adversely affects web server performance. It is for this reason that we have strict policies in place for sending mail. Read article
Email step-by-step setup These easy-to-follow visual guides provide step-by-step instructions on how to set up and troubleshoot your email program. Read article
How to manage your email disk usage You’re able to determine if you’re exceeding the quota for your hosting package via the xneelo Control Panel. Read article
Custom Error Pages The Custom Error Pages function allows you to personalise error pages rather than using the server’s default error pages. The benefit of this function is… Read article
Why does my home page have a virus? If your home page has been altered this may be as a result of Malware that has been embedded in your code through a Trojan virus on your local computer. Read article
Why can’t I opt out of xneelo’s operational emails? Operational emails are mandatory and contain essential service updates. You can unsubscribe from promotional emails at any time using the link in the footer. Read article
How to set up your domain email in Gmail Your email addresses associated with your domains hosted at xneelo can be setup in any mail client. Here’s how to set up in Gmail. Read article
How to set up email in Outlook 2016 or Microsoft 365 A step-by-step visual guide to setup a new email address in Outlook 2016 and Microsoft 365. Read article
How to set up email on iPhone & iPad A step-by-step visual guide to setting up Mail on your iPhone or iPad. Read article
The Index Manager tool in the xneelo Control Panel and how it works The Index Manager in the xneelo Control Panel allows you to disable directory browsing and specify which files return when a visitor browses your website. Read article
Create and manage cloud images See our step-by-step guides on how to create and manage images using the xneelo Cloud dashboard. Read article
Create and manage key pairs Follow these guides to learn how to create or import key pairs to securely connect to your cloud instances. Read article
How to edit or delete a mailbox via the xneelo Control Panel Mailboxes are managed via the xneelo Control Panel, using the Mail Admin tool. Read article
How to create a catchall email address via konsoleH If you require the catchall mail functionality for your domain, it can be configured to use any of your existing email addresses. Read article
How to change or remove a catchall email address via konsoleH The catchall function can be changed to any other mailbox or alias on your domain, or removed if the catchall functionality is not needed. Read article
