About us

We’re passionate about web hosting.

At xneelo, it starts with purpose. We’re business enablers offering a hosting service for our customers to create and transact online. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘trusted in hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.

Why we exist

We chose the name xneelo (pronounced ex-nee-lo) with care. Inspired by a Latin phrase that translates into the ability to ‘create something out of nothing’, we believe that xneelo represents the resourcefulness, ingenuity and industrious spirit of our customers – and of our own team. Your creativity, dreams and courage to start and grow a business inspires us every day. It’s an honour to serve and support the over 500 000 websites that call xneelo home.

Our values


We strive for excellence and are fearless in the pursuit of our goals. As a team, we’re motivated to unlock our full potential – inspiring each other to push beyond limitations.
We accept failure and mistakes – more importantly, we learn from them in order to improve ourselves, our team and the service we offer our customers.


We are a collaborative team that embraces diverse viewpoints and differing perspectives. It is the collective wisdom of the xneelo team that enables us to provide a better solution to our customers. We willingly share our knowledge and our workload.


We strive to do what’s right. We honour our agreements and are honest in our communications. Our relationships with customers, colleagues and suppliers are based on openness, transparency and trust. We admit our mistakes and act authentically.

It’s about our customers

Our Brand Manifesto

xneelo exists for and because of our customers: because of their creativity, their dreams and aspirations. We are a web curator: custodians of our customers’ hard work.

We exist to reflect their talents. We’re an art gallery, a design agency, a family business, a dream come true: we’re enabling the continuation of someone’s livelihood, we’re a serious hobby wanting to take flight.

We’re all of these things because our customers dare to step out and make something of themselves.

To create something that didn’t exist before.


Xneelo strives to push forward the standard of excellence in hosting. Recognised as an industry leader, we’ve received a number of awards.


Internet Service Provider’s Association of South Africa (ISPA)

Xneelo is a member of ISPA, which is widely considered to be a credible, representative industry association. As members of ISPA, we subscribe to their code of conduct and support the initiatives they undertake in the service providers industry.

German Chamber of Commerce

Xneelo is a member of the Southern African-German Chamber of Commerce and Industry. As a member we are kept informed of current economic affairs between the two trading countries and receive access to information sources and facilities that allows us to leverage the representation and development of our services in Southern Africa and beyond.