Who We Are
At xneelo we’re passionate about web hosting – it’s our core business and it’s what we do best. We spend each day working hard to retain the trust of our customers. Inspired by our brand promise ‘Trusted in Hosting’, we deliver a web hosting service that is reliable and consistent, focusing on infrastructure stability, good value and consistent service delivery.
Vision & Values
Delivering a great service experience is born out of teamwork - creative and committed individuals coming together to delight our customers. As a team, we understand that trust is the reward of care and our motto - to be Trusted in Hosting - influences all we do at xneelo.
We chose the name xneelo (pronounced ex-nee-lo) with care. Inspired by a Latin phrase that translates into the ability to ‘create something out of nothing’, we believe that xneelo represents the resourcefulness, ingenuity and industrious spirit of our customers - and of our own team.
It takes passion, determination and consistency to create and grow a business. To bring a dream to life. We’ve always thought of ourselves as enablers: offering a hosting service that empowers our customers to interact and grow their business online, creating a multiplier effect for society to thrive.
Our Brand Manifesto
xneelo exists for and because of our customers:
because of their creativity, their dreams and aspirations.
We are a web curator: custodians of our customers’ hard work.
We exist to reflect their talents. We’re an art gallery, a design agency,
a family business, a dream come true: we’re enabling
the continuation of someone’s livelihood,
we’re a serious hobby wanting to take flight.
We’re all of these things because our
customers dare to step out and make something of themselves.
To create something that didn’t exist before.
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We are driven by our customers
Our reputation is built one customer at a time. We make every effort to earn our customer's trust. In all we do, we strive to meet expectations.
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We operate with integrity
We strive to do what’s right and never compromise on our values. We honour our agreements and are honest in our communications.
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We deliver on our promises
Our continued success depends on keeping our promises, to our customers and to our colleagues. We see ourselves as custodians of the resources entrusted to us.
Awards
xneelo strives to push forward the standard of excellence in hosting. Recognised as an industry leader, we have been accredited with a number of awards.
Membership
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Internet Service Provider’s Association of South Africa (ISPA)
Xneelo is a member of ISPA, which is widely considered to be a credible, representative industry association. As members of ISPA, we subscribe to their code of conduct and support the initiatives they undertake in the service providers industry.
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German Chamber of Commerce
Xneelo is a member of the Southern African-German Chamber of Commerce and Industry. As a member we are kept informed of current economic affairs between the two trading countries and receive access to information sources and facilities that allows us to leverage the representation and development of our services in Southern Africa and beyond.
