How to change your database password via konsoleH It is good practice to change your passwords regularly to prevent unauthorised access to your information. Read article
What is a Volume Plan? The Volume Plan is ideal for customers who host a number of websites as it includes generous traffic and disk quotas at a fixed monthly fee. Read article
What is DNSSEC? Domain Name System Security Extensions (DNSSEC) is an extension of the standard domain name system (DNS), which translates domain names to IP addresses. DNSSEC improves security by validating the authenticity of the DNS data. Read article
Enable SSH via konsoleH Enable SSH in order to provide authentication and encryption to ensure that your password and all data sent and received during your sessions are kept safe. Read article
How to cancel your SiteBuilder package via konsoleH Your SiteBuilder account, including all content, features, and functionality, will be permanently removed from our system. Read article
How to reset your WordPress password Step-by-step instructions on how to recover a lost WordPress password or change an existing password. Read article
Domain redemption periods in the gTLD life cycle An explanation of the various grace and redemption stages in the lifecycle of gTLD domains such as .com, before the domain is deleted and available for re-registration. Read article
How to set up two-factor authentication in konsoleH Enhance the security of your konsoleH account with mandatory two-factor authentication (2FA). Read article
How to lodge a complaint We strive to provide products and services of the highest quality. If you are dissatisfied, contact us to lodge or escalate your complaint. Here’s how: Read article